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V
Rating: 5 out of 5
Very happy with an advisor who did everything to find a solution for installing a net on our trampoline
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Shipping within the announced deadlines and in accordance with the order.
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M
Rating: 5 out of 5
Fast delivery, everything is ok
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A
Rating: 5 out of 5
not disappointed with the product, it meets our expectations
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J
Rating: 5 out of 5
Everything is ok
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I
Rating: 5 out of 5
We are satisfied with the purchase of the mat as well as the springs. The transport service is fine. If I still know someone who wants to order, I would recommend your company without hesitation.
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J
Rating: 5 out of 5
Precise description, high-quality product, efficiency, reliability, everything was perfect
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B
Rating: 5 out of 5
Faithful to your reputation, the delivery and its contents are perfect.
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B
Rating: 5 out of 5
Very fast delivery and very easy assembly
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R
Rating: 5 out of 5
Perfect service and perfect quality!
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N
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
It would have been preferable to include the instructions for attaching the protective cushion with the bungee cords. I had to call. They sent it to me by email. It was very good but it would have saved time for both you and me.
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L
Rating: 5 out of 5
Great, my little grandchildren love it, very good quality and quite easy to assemble (with two). Next purchase is the igloo tent.
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C
Rating: 5 out of 5
Very fast delivery. Possibility to pay in 2 or 3 installments. Perfect. Product meets my criteria: age/type of use. My children are delighted: 'dynamic' jumping mat and long length to chain figures (they take classes indoors). I already had a trampoline from the same brand but smaller. So I knew the quality.
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C
Rating: 5 out of 5
Super good
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A
Rating: 5 out of 5
We recommend you every time we are asked about the supplier of our trampoline.
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J
Rating: 5 out of 5
Everything super, unfortunately the packaging was clearly damaged upon receipt of the package and the contents were visible, which is certainly the fault of the parcel service. The goods were flawless and undamaged and we are very enthusiastic about the product itself. Very good quality, fast delivery, easy ordering 👍
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M
Rating: 4 out of 5
Nothing to say
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V
Rating: 4 out of 5
Reasonable delay and delivery person who helped with unloading. Good packaging.
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A
Rating: 5 out of 5
Fast delivery. Product meets expectations and is of good quality. The little kids are having a blast.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Products delivered well.
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E
Rating: 5 out of 5
Immediate follow-up with customer service. Exchange of the product for a new one. A bit long but very professional.
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O
Rating: 5 out of 5
Good service within the promised deadlines
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M
Rating: 5 out of 5
I recommend your site, you are very serious and very professional.
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P
Rating: 5 out of 5
Good advice via email to confirm the choice of trampoline. Easy purchase on the site. Fast and efficient delivery. Super product, this is my second France Trampoline trampoline, always super quality.
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A
Rating: 5 out of 5
Fortunately, you are professionals, which is not the case with the delivery person I had ***. He was *** with me, there are no other words and initially did not deliver to me even though the appointment was made, so I had to call to ask what was going on. The person at reception hung up on me explaining that he "was not a social worker". One of your collaborators called me to find out why I had not been delivered and fortunately. I was able to tell him about my misadventure and he handled everything perfectly, I even received a commercial gesture for the inconvenience, really a big thank you for this professionalism. One piece of advice, change your carrier.
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E
Rating: 4 out of 5
No problem except that the ladder arrived well after the trampoline.
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P
Rating: 5 out of 5
This game for children and adults is well designed. The zip line glides well, the position is good and the product seems durable. The cable tension needs to be 2 to use the zip line over a long distance. The kids are having fun, and of course, it attracts the neighbors' kids.
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L
Rating: 5 out of 5
Top-notch
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P
Rating: 5 out of 5
Perfect, no problems to report.
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L
Rating: 5 out of 5
Trampoline meets our expectations. Shipped very quickly. We are really satisfied 😊
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J
Rating: 5 out of 5
Product compliant The best 👍
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B
Rating: 5 out of 5
Easy to assemble, seems to be of very good quality and especially this trampoline brings a lot of joy and laughter to both the little ones and the big ones!
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F
Rating: 5 out of 5
Everything went wonderfully. From start to finish. It's a beautiful product.
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D
Rating: 5 out of 5
Simple and quick purchase, packages delivered in good condition. Easy to assemble, the trampoline seems to be of very good quality. I also bought the protective cover which seems solid, however the 8-point fastening system seems light. I'm afraid that with strong gusts, the wind will get underneath and tear the fastening elastics. I plan to add some cable ties for long periods of inactivity.
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M
Rating: 5 out of 5
Order made online, I was called to inform me of longer delivery times than expected and I was offered a very similar model but a bit more expensive, at no extra cost. Pleasant contact and very fast delivery.
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C
Rating: 5 out of 5
Quick and compliant order Perfect
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M
Rating: 4 out of 5
Serious in communication and especially in delivery. 9
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J
Rating: 5 out of 5
Fast delivery and compliant with the order.
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