Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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Laetitia B.
Rating: 4 out of 5
following a purchase from 08/11/2020
Order and delivery were normal
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Jean-claude B.
Rating: 5 out of 5
following a purchase from 02/12/2020
Order received on time, assembly guide well explained, trampoline corresponding to my expectations.
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Franck D.
Rating: 5 out of 5
following a purchase from 02/12/2020
very good
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Catherine P.
Rating: 5 out of 5
following a purchase from 03/12/2020
Very satisfied with the product that arrived very quickly
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Benoite T.
Rating: 5 out of 5
following a purchase from 03/12/2020
Fast delivery; product perfectly conforms to expectations
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Philippe V.
Rating: 5 out of 5
following a purchase from 03/12/2020
Very good products
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Clémence P.
Rating: 5 out of 5
following a purchase from 03/12/2020
Ordered and item received quickly.
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Jacqueline M.
Rating: 5 out of 5
following a purchase from 29/11/2020
Perfect
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Laetitia C.
Rating: 5 out of 5
following a purchase from 01/12/2020
Fast delivery, without difficulty. The assembly turned out to be a bit complicated: you need to be two, have your afternoon free, and plan a mallet; without that, we would never have managed to align the tubes. Once assembled, the trampoline is very stable, really pleasant.
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Christophe R.
Rating: 5 out of 5
following a purchase from 27/11/2020
A quality after-sales service and very responsive! Thank you!
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Jacques S.
Rating: 5 out of 5
following a purchase from 27/11/2020
top especially Coralie
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Jany L.
Rating: 5 out of 5
following a purchase from 27/11/2020
Order received on time. CONTACT with the supplier for information excellent
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Yolaine T.
Rating: 4 out of 5
following a purchase from 01/12/2020
In line with what I hoped for
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Romain G.
Rating: 5 out of 5
following a purchase from 01/12/2020
Very good trampoline. Delighted with my order.
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Elodie H.
Rating: 5 out of 5
following a purchase from 28/11/2020
Great quality, the kids loved it. Installation is easy. And delivery is fast. I recommend!!
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Serge C.
Rating: 4 out of 5
following a purchase from 06/11/2020
good site
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Pascale L.
Rating: 5 out of 5
following a purchase from 30/11/2020
Fast and well-done delivery.
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Patrick G.
Rating: 5 out of 5
following a purchase from 28/11/2020
Great
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Anthony G.
Rating: 5 out of 5
following a purchase from 01/12/2020
A kind and very responsive person.
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Denis F.
Rating: 5 out of 5
following a purchase from 01/12/2020
Perfect, nothing to say.
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Lucile F.
Rating: 5 out of 5
following a purchase from 18/11/2020
Very good order - perfect advice and fast and efficient delivery.
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Jessica F.
Rating: 5 out of 5
following a purchase from 17/11/2020
Assembly of the Jump 4.60m trampoline was mainly done on Christmas night by a gentleman in a few hours in the cold for the greatest pleasure of our two daughters (6 years and 2 years) who were delighted upon waking. The safety net was assembled on Christmas Day. Since then, it has been used almost every day by both the little ones and the big ones (even the retired grandparents have been able to enjoy it). We put the protective cover back on every day as recommended. We hope it will last over time. A plastic hook broke during assembly, I will contact France Trampoline to receive a new one.
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Jean Paul B.
Rating: 4 out of 5
following a purchase from 20/11/2020
Good performance.
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Chantal L.
Rating: 5 out of 5
following a purchase from 01/12/2020
Nothing to report.
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Josiane F.
Rating: 5 out of 5
following a purchase from 02/12/2020
The ordered item was delivered quickly.
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Susanne G.
Rating: 5 out of 5
following a purchase from 30/11/2020
all good - Thank you
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Antoine D.
Rating: 1 out of 5
following a purchase from 01/12/2020
I ordered a zip line at the beginning of December. Kindly and out of respect for the couriers, I chose the delivery option at Mondial Relay... at the end of December, after 5/7 calls and 3 or 4 trips and 10 texts received announcing a delivery, I finally received the package at the end of December... And now, I am being treated like a thief because you tell me that I received a second one via a carrier whose delivery note mentions a signature that in no way resembles my handwriting... What can I think of this delivery or your company... honestly nothing, just certain, it is that I should never go through Mondial Relay again... Best regards.
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Response from France Trampoline
Hello and thank you for your feedback. We do not doubt your good faith, but as requested in our last email exchanges, you need to send us back the certificate of non-receipt as well as a copy of your ID to contest the delivery. I believe we did everything we could for you to have your package under the Christmas tree. Seeing that your Mondial Relay delivery would surely not arrive on time, we resent the product via Chrono 13 at our expense. Please believe that what we seek above all is the satisfaction of our customers and we are sorry for the situation. The France Trampoline team.
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Maxime R.
Rating: 5 out of 5
following a purchase from 28/11/2020
Good quality and perfectly meets my expectations.
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Christiane L.
Rating: 5 out of 5
following a purchase from 01/12/2020
Very good service - very fast delivery.
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Erwan L.
Rating: 4 out of 5
following a purchase from 30/11/2020
Small logistical issue with good responsiveness to resolve the problem. Very good quality material and I am satisfied as well as my 3 boys.
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Manuel P.
Rating: 5 out of 5
following a purchase from 25/11/2020
Very good advice, we are dealing with professionals, I recommend!
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Sophy C.
Rating: 5 out of 5
following a purchase from 27/11/2020
Perfect!
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Sabine B.
Rating: 4 out of 5
following a purchase from 30/11/2020
The delivery slot was postponed and then not respected. Probably related to the Covid effect. The box arrived damaged but the product was not damaged or incomplete.
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Sébastien D.
Rating: 4 out of 5
following a purchase from 27/11/2020
I am satisfied with the product and the delivery. Thank you.
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Christian A.
Rating: 5 out of 5
following a purchase from 29/11/2020
Excellent from start to finish.
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Nicolas-elise L.
Rating: 5 out of 5
following a purchase from 29/11/2020
Fast delivery and quality product.
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Gaëlle L.
Rating: 5 out of 5
following a purchase from 29/11/2020
Very good
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Benjamin L.
Rating: 5 out of 5
following a purchase from 29/11/2020
Fast and compliant.
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Magali D.
Rating: 5 out of 5
following a purchase from 29/11/2020
Trampoline of very good quality. Very fast and secure delivery. I recommend.
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Pascal N.
Rating: 5 out of 5
following a purchase from 28/11/2020
Excellent service, fast delivery, good quality product and well packaged. We are not used to having such performance for products distributed in France. Thank you, keep it up.
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