Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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M
Michel C.
Rating: 4 out of 5
following a purchase from 02/07/2020
delivery time a bit long
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Martine V.
Rating: 5 out of 5
following a purchase from 19/05/2020
very good
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Laurette P.
Rating: 1 out of 5
following a purchase from 13/06/2020
I had specified at the time of purchase that it was my son's birthday gift 3 weeks later (end of June). As a result, the zip line arrived at the end of August without any message to keep me informed! I let you imagine my son's disappointment.....
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we did our best to regularly update these delays on our site. We are sorry that you were affected by these delays and that we could not individually contact all our customers. We would like to apologize and hope that your son can enjoy his zip line in these beautiful days. The France Trampoline team.
O
Olivier P.
Rating: 5 out of 5
following a purchase from 22/07/2020
All good, no issues.
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Cf W.
Rating: 4 out of 5
following a purchase from 28/07/2020
Fast delivery, easy order, product okay
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Natacha P.
Rating: 4 out of 5
following a purchase from 15/07/2020
Product conforms to the description.
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Karin C.
Rating: 4 out of 5
following a purchase from 22/04/2020
Good product but delivery time too long.
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Mathieu L.
Rating: 5 out of 5
following a purchase from 26/07/2020
Fast delivery and quality zip line, no issues.
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Philippe M.
Rating: 4 out of 5
following a purchase from 03/06/2020
well packaged, no parts missing. But delivery time was very long (over 2 months). However, I knew this, you told me, so it's fine for me.
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Patricia B.
Rating: 4 out of 5
following a purchase from 29/05/2020
satisfied
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Thais G.
Rating: 5 out of 5
following a purchase from 26/07/2020
Everything was great, I ordered the protective foam for the bars of the trampoline and they turned out very well, I am very happy!
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Didier G.
Rating: 5 out of 5
following a purchase from 26/07/2020
Satisfactory item. To see if it lasts over time. Perfect delivery.
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Cedric M.
Rating: 4 out of 5
following a purchase from 16/05/2020
Quality product. Too bad the delivery times are not respected, but especially that we are not kept informed of the extension of this delay.
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Roxane B.
Rating: 4 out of 5
following a purchase from 28/07/2020
Very satisfied with the France trampoline service
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Clement M.
Rating: 4 out of 5
following a purchase from 30/07/2020
Order placed very simply and very quickly, careful delivery and respected; however, I am a bit disappointed with a product that comes from *** (this was not mentioned anywhere) and which is not of top quality.
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Bernhard S.
Rating: 5 out of 5
following a purchase from 28/03/2020
Price/performance: Top goods were delivered well packaged, assembly was easy based on detailed instructions, products seem to be of high quality. Our children have a lot of fun with it. The only downside: delivery time Unfortunately, the delivery was delayed due to the COVID situation.
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Anne Sophie S.
Rating: 5 out of 5
following a purchase from 19/05/2020
Very good follow-up of the order
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Jocelyne N.
Rating: 5 out of 5
following a purchase from 27/07/2020
Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.
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Michel D.
Rating: 5 out of 5
following a purchase from 28/07/2020
very good
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Darwin M.
Rating: 5 out of 5
following a purchase from 11/05/2020
Perfect, fast despite the confinement issues we all had.
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Hans-ulrich L.
Rating: 5 out of 5
following a purchase from 21/07/2020
*** Everything went super well
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Ludivine F.
Rating: 4 out of 5
following a purchase from 14/05/2020
Perfect except for longer than expected delays not specified on the order
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Arne B.
Rating: 5 out of 5
following a purchase from 27/07/2020
Very timely delivery. Good product. I can highly recommend this provider.
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Patrick G.
Rating: 5 out of 5
following a purchase from 08/05/2020
I recommend this site for purchasing a trampoline.
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Marie-christine V.
Rating: 5 out of 5
following a purchase from 02/06/2020
The delivery was a bit long, probably due to COVID-19
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Benoît M.
Rating: 1 out of 5
following a purchase from 24/05/2020
The delivery time was very bad and no gesture / apology from the team.
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Response from France Trampoline
Hello and thanks for your feedback. Unfortunately, during this health crisis, we suffered from supplies delay, we would like to sincerely apologize that you had to also suffer from this. We did our best to inform customers about new delivery times as soon as possible. Again, sorry for the inconvenience. France Trampoline team.
S
Sandra B.
Rating: 4 out of 5
following a purchase from 16/05/2020
Excellent quality product. Robust appearance and very pleasant to use. Quite simple to assemble. Order delivered in 2 parts. Very long delivery time (3 weeks after the indicated deadline at the time of order knowing that the initial deadline was already 2 months due to COVID).
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Frédéric B.
Rating: 5 out of 5
following a purchase from 26/06/2020
nothing to report
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Michael B.
Rating: 4 out of 5
following a purchase from 13/05/2020
Good after-sales service
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Patrick L.
Rating: 5 out of 5
following a purchase from 21/07/2020
Very fast delivery
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Franz B.
Rating: 5 out of 5
following a purchase from 20/07/2020
Everything went well and the quality is right
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Durant C.
Rating: 5 out of 5
following a purchase from 28/04/2020
listening service, quality product and responsive after-sales service.
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Laëtitia D.
Rating: 5 out of 5
following a purchase from 24/07/2020
Fast order and delivery. Very good quality products
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Olivier R.
Rating: 1 out of 5
following a purchase from 04/06/2020
I called twice to change the delivery date because I was not present that day, I was assured twice that I would be called back I am still waiting!
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Response from France Trampoline
Hello, Thank you for your comment. Once your package has left our warehouse to be handed over to the carrier, we unfortunately no longer have control over the scheduled delivery date. The carrier should have called you to agree on a date with you, we invite you to contact them if you wish to change it. On our side, we remain at your disposal at [email protected] for any further questions. The France Trampoline team
S
Soline M.
Rating: 5 out of 5
following a purchase from 11/05/2020
Very good quality trampoline, easy to assemble. Delivery time a bit long but we knew this at the time of ordering, COVID probably didn't help...
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Emilie G.
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast and careful delivery
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Pierre B.
Rating: 5 out of 5
following a purchase from 26/02/2020
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Isabel R.
Rating: 5 out of 5
following a purchase from 29/04/2020
Very good quality. delivery ok
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Eric M.
Rating: 5 out of 5
following a purchase from 28/07/2020
Product meets my expectations
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Julie F.
Rating: 5 out of 5
following a purchase from 16/05/2020
Durable jumping mat as well as the springs. Long delay due to Covid. Very good follow-up from France trampoline
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