Customer reviews of France Trampoline

9,4 /10

Based on 22 072 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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Aline D.

Published on 20/08/2020 à 12h45 following a purchase from 24/05/2020

Happy with my purchase

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Kamel K.

Published on 20/08/2020 à 09h26 following a purchase from 06/07/2020

Very good site with very good quality products.

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Didier V.

Published on 19/08/2020 à 21h55 following a purchase from 28/05/2020

Nothing to complain about. Compliant with the order

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Stephanie C.

Published on 19/08/2020 à 18h41 following a purchase from 22/04/2020

Very long delivery

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Emilie V.

Published on 19/08/2020 à 17h25 following a purchase from 08/07/2020

Excellent advice and very serious after-sales service

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Daniel E.

Published on 19/08/2020 à 15h35 following a purchase from 11/06/2020

Courteous welcome, great responsiveness and efficiency in dealing with my problem. Delivery time respected. Nothing to say!!

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Jean-yves L.

Published on 19/08/2020 à 15h14 following a purchase from 09/06/2020

Order placed easily and waiting for delivery

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Martin B.

Published on 19/08/2020 à 15h10 following a purchase from 14/05/2020

Very good quality

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Aurélia D.

Published on 19/08/2020 à 13h52 following a purchase from 11/05/2020

The product meets our expectations and the delivery was quite fast!

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Géraldine F.

Published on 19/08/2020 à 13h50 following a purchase from 17/05/2020

Quick order, clear site.

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Olivier B.

Published on 19/08/2020 à 10h18 following a purchase from 30/06/2020

4 stars, because just a size error in the jumping mat.. The second shipment was long..

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Francoise E.

Published on 19/08/2020 à 09h22 following a purchase from 22/06/2020

Everything went well but I was unable to place my order online due to missing or incorrect passwords. I was therefore forced to order by phone

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Gerd Z.

Published on 18/08/2020 à 21h31 following a purchase from 25/05/2020

Super trampoline!

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Alexilia B.

Published on 18/08/2020 à 20h39 following a purchase from 29/05/2020

Following premature wear of the protective pad, the company was able to react quickly to our issue and sent us another one. Serious site, quality products despite our small issue, which was resolved quickly.

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Pauline M.

Published on 18/08/2020 à 19h31 following a purchase from 04/07/2020

Very fast delivery, quality material

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Joseph V.

Published on 18/08/2020 à 17h25 following a purchase from 15/05/2020

very good to recommend

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Fanny C.

Published on 18/08/2020 à 16h31 following a purchase from 15/06/2020

I couldn't manage to order online. So I called your customer service. As always, the welcome is warm, the staff answers your questions, they are patient, courteous, and pleasant. In 10 years I have called 4 times and I recommend your products for their quality.

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Aline Q.

Published on 18/08/2020 à 15h27 following a purchase from 22/05/2020

Good service even though we had to wait more than 2 months between ordering and receiving the trampoline. But the product is very satisfactory.

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Robin T.

Published on 18/08/2020 à 13h18 following a purchase from 29/03/2020

Very good.

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Pasha C.

Published on 18/08/2020 à 09h14 following a purchase from 06/04/2020

Would highly recommend France Trampoline for excellent quality products and fantastic customer service. Ordered zip line, Ninja slack line and large oval trampoline in May and thank goodness we did as it kept our children happy, fit and busy during lockdown.

Jean Marc M.

Published on 18/08/2020 à 09h13 following a purchase from 25/05/2020

Great product, team present despite a difficult period, I recommend with my eyes closed

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Valerie V.

Published on 18/08/2020 à 08h11 following a purchase from 29/06/2020

A little long on the delivery. The date announced at the order was not respected.

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Eric L.

Published on 17/08/2020 à 21h58 following a purchase from 17/05/2020

Very satisfied with the product, however the delivery was longer than expected and the delivery person's friendliness was really limited.

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Jodi W.

Published on 17/08/2020 à 21h41 following a purchase from 13/06/2020

Very good service, by telephone and using the site.

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Frederic L.

Published on 17/08/2020 à 20h39 following a purchase from 22/05/2020

Product conforms and very good but delivery time very long (possibly due to the covid19 lockdown).

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Julien T.

Published on 17/08/2020 à 20h36 following a purchase from 10/05/2020

Very nice quality trampoline and easy to assemble. Interaction with customer service was very good. Delivery time was very long, but it was announced before confirming the order. I recommend!

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James C.

Published on 17/08/2020 à 20h19 following a purchase from 15/06/2020

To the point of making the order, the service was good. After the money had been paid, it descended downhill quickly. Not great in any way.

Response from France Trampoline Published on 18/06/2020

Hello, we're sorry to learn of your dissatisfaction. We couldn't find any email from you regarding your order. Unfortunately, we are still suffering the consequences of the health crisis. At the time of your order, your product was indicated as being out of stock with a restocking date of July 31st. The restocking date was met, your order was shipped on July 27th. We make every effort to inform you as clearly as possible, the restocking dates of our products are indicated on each product. The France Trampoline team is at your disposal for any question by email or telephone. We would like to apologize for the delay in receiving your order. We apologize for the delay in receiving your order,

Emeline S.

Published on 17/08/2020 à 18h18 following a purchase from 03/07/2020

Very good quality jumping mat.

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Véronique P.

Published on 17/08/2020 à 16h55 following a purchase from 07/07/2020

Order placed with delivery within a week, received within two weeks (difficulties due to the restrictive measures of covid19). Excellent quality material, completely in line with my expectations. Very friendly and attentive customer service. I recommend this site.

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Cyril G.

Published on 17/08/2020 à 16h32 following a purchase from 28/06/2020

I recommend. Fast delivery, super quality.

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Ludovic F.

Published on 17/08/2020 à 16h21 following a purchase from 22/04/2020

Listening and very good advice.

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Hilda D.

Published on 17/08/2020 à 14h46 following a purchase from 22/06/2020

I sent an email for advice, and we received a very quick response. Very good material, which lasts, I recommend.

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Gilles P.

Published on 17/08/2020 à 12h51 following a purchase from 05/05/2020

Very disappointed with the net that raises the mat.

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Response from France Trampoline Published on 06/05/2020

Hello, We are sincerely sorry to learn of your dissatisfaction. Please know that we take your comment into consideration to make a technical improvement to the product. Best regards, The France Trampoline Team.

Jean-marc R.

Published on 17/08/2020 à 10h55 following a purchase from 06/07/2020

Very good provider, the order arrived on time and the product corresponds well to what was presented. I recommend this high-quality site.

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Amadi A.

Published on 17/08/2020 à 10h27 following a purchase from 27/04/2020

Very good quality product, I recommend it to everyone.

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Anne D.

Published on 17/08/2020 à 09h20 following a purchase from 01/07/2020

Very good product. Very attractive site.

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Ana T.

Published on 17/08/2020 à 08h29 following a purchase from 21/05/2020

Good service

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Octave S.

Published on 17/08/2020 à 08h11 following a purchase from 01/07/2020

I am satisfied with this one-time order. If I had to modify the mat again, I would call France Trampoline.

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Daniel O.

Published on 16/08/2020 à 21h50 following a purchase from 06/07/2020

Delivered on time.

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Michael A.

Published on 16/08/2020 à 19h58 following a purchase from 18/05/2020

Excellent quality, but a bit expensive. The customer service on the phone was very good. There was a bit of a lack of clarity on the site, so I called customer service. Be very patient for the delivery time, also extended by Covid. We are very satisfied with the trampoline and the service provided.

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