Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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E
Eric M.
Rating: 4 out of 5
following a purchase from 07/04/2020
normal service
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Yohann T.
Rating: 4 out of 5
following a purchase from 10/04/2020
The mat corresponds to our frame
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Juan Manuel O.
Rating: 5 out of 5
following a purchase from 16/04/2020
Very happy, everything correct
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C
Chahineze O.
Rating: 5 out of 5
following a purchase from 06/04/2020
Super trampoline and services
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Antoine B.
Rating: 5 out of 5
following a purchase from 24/04/2020
Super quality. Fabric much more bouncy than the old one from another brand
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Christophe D.
Rating: 5 out of 5
following a purchase from 05/04/2020
Nothing to report. Product conforms.
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F
Florence T.
Rating: 5 out of 5
following a purchase from 14/04/2020
Delivery service without issues
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J
Jean Mathieu S.
Rating: 5 out of 5
following a purchase from 09/04/2020
A magnificent trampoline that makes my children happy
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S
Sandrine A.
Rating: 4 out of 5
following a purchase from 25/04/2020
My children are very happy, they are always in it, they have fun, it's a good brand and you should recommend it everywhere in France.
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F
Frederic B.
Rating: 5 out of 5
following a purchase from 01/04/2020
Difficult to respond as our order was delayed due to lockdown conditions but I have no doubt about the follow-up under normal circumstances. For us, France Trampoline is quality. Too bad the prices are so high otherwise we would buy the zip line but as mentioned above, the quality is there.
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Helmut G.
Rating: 4 out of 5
following a purchase from 07/04/2020
Unfortunately long delivery time (Covid 19?) otherwise everything is fine.
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Wassil C.
Rating: 5 out of 5
following a purchase from 30/04/2020
Everything went great, thank you
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Jerome G.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very serious
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Pascale C.
Rating: 5 out of 5
following a purchase from 04/05/2020
As usual, France Trampoline products are solid and well thought out. I already have a trampoline, a zip line, and now the ninja course. No issues and the kids are thrilled.
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Alexandrine L.
Rating: 5 out of 5
following a purchase from 16/04/2020
We had a problem with a trampoline due to bad weather and one of the parts was replaced quickly and with perfect customer service!
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Sigrid W.
Rating: 5 out of 5
following a purchase from 03/05/2020
Fast service, great product
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Jean-luc B.
Rating: 5 out of 5
following a purchase from 21/04/2020
Quick and competent phone advice. Fast delivery respected despite Covid. Product conforms to the order and is of good quality.
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Franz B.
Rating: 1 out of 5
following a purchase from 03/04/2020
We waited about 3 weeks, often called, and were always told it takes a long time because of Corona. But in reality, the package was sitting in the corner without data and was not shipped. I will not buy anything from this provider anymore.
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Response from France Trampoline
Good day, first of all thank you for taking the time to leave us a comment. We are sorry that the delivery of your order took so long: the preparation error of your package is of course very rare, errors can unfortunately occur. We apologize again for this inconvenience and wish you a nice time on your trampoline! Your Trampolin-Technik Team
F
Florent B.
Rating: 5 out of 5
following a purchase from 17/04/2020
Order processed seriously and respecting the deadlines of a birthday during full lockdown and the Covid 19 crisis. I don't know how you managed this feat but hats off. Serious, courteous, fast, and efficient carrier. Perfect. Very good quality material. Easy assembly... but too long for impatient children 😄! From A to Z perfect and thank you for your kindness during our phone exchanges.
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Simone J.
Rating: 5 out of 5
following a purchase from 26/03/2020
Product quality is excellent, very good information on the status of processing and delivery times
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Sidonie C.
Rating: 5 out of 5
following a purchase from 21/04/2020
Good product, respect for delivery time, quality-price ratio: ok
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Caroline G.
Rating: 1 out of 5
following a purchase from 27/03/2020
Too long. Lack of information on the duration. Lack of friendliness.
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Response from France Trampoline
Hello, First of all, thank you for taking the time to leave us a comment. We were able to verify the information related to your order and indeed, due to a late restocking related to logistical difficulties and circulation during the confinement period, the delivery could only take place in early May. We apologize for these abnormally long delays on one hand, but especially for the lack of communication regarding the situation you mentioned. We are doing everything possible to ensure that this situation does not happen again in the future. We remain at your disposal, the France Trampoline team.
A
Aude P.
Rating: 5 out of 5
following a purchase from 16/04/2020
Trampoline suitable for 2 children and more, even for 2 adults. However, plan for more than 2 hours for assembly.
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Fanny B.
Rating: 5 out of 5
following a purchase from 10/04/2020
Very good product, delivery respected, I recommend
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Elise G.
Rating: 4 out of 5
following a purchase from 03/05/2020
Clarity of the site, transparency of information on delivery times, personalized responses by phone in case of questions, order arrived well before the expected date.
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Cedric C.
Rating: 5 out of 5
following a purchase from 03/05/2020
Awesome!!!
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Laurent L.
Rating: 4 out of 5
following a purchase from 19/04/2020
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Andre Wirth O.
Rating: 5 out of 5
following a purchase from 05/05/2020
Material meets expectations. Good order and delivery management.
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Magalie T.
Rating: 5 out of 5
following a purchase from 21/04/2020
Product of excellent quality!!!! Silent!!! No spring noise!!! Only downside: the assembly!!! A real headache!!! I think the instructions need to be absolutely revised!!! Yet used to various assemblies and having followed each step to the letter, I even anticipated by watching the explanatory video beforehand, we had to redo it several times for the frame!!! After a good afternoon of fierce struggle, the reward of having a very beautiful trampoline, qualitative that delights our daughter!!!
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Thomas L.
Rating: 5 out of 5
following a purchase from 04/05/2020
fast delivery, good product
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Wesley S.
Rating: 4 out of 5
following a purchase from 02/05/2020
Very good
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Cédric F.
Rating: 5 out of 5
following a purchase from 05/04/2020
Order received as expected, delivery time extended but nothing surprising given the confinement period.
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Cindy B.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very high quality product, fast delivery and very well packaged. I highly recommend.
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Sylvie M.
Rating: 5 out of 5
following a purchase from 04/05/2020
I am perfectly delighted.
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Virginie G.
Rating: 5 out of 5
following a purchase from 01/05/2020
Perfect!
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Colette D.
Rating: 5 out of 5
following a purchase from 22/04/2020
Very satisfied with my purchase. Very good quality. Delivery time very reasonable despite the confinement.
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R
Romain R.
Rating: 5 out of 5
following a purchase from 19/03/2020
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David C.
Rating: 5 out of 5
following a purchase from 05/05/2020
Order delivered quickly. The product is of good quality and the customer service is very responsive.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 11/04/2020
Perfect phone advice. Perfect product.
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L
Loic B.
Rating: 4 out of 5
following a purchase from 05/05/2020
perfect
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