Customer reviews of France Trampoline

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Matthieu O.

Rating: 5 out of 5

Published on 01/05/2020 à 08h30 following a purchase from 02/04/2020

Order as per and delivered quickly in these times of confinement

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Jean-raphaël D.

Rating: 5 out of 5

Published on 30/04/2020 à 20h50 following a purchase from 08/04/2020

this is the 2nd zip line I am installing. More expensive but of better quality and sturdier. The only complaint I can make (as with the first one) is that the cable and support are not made of stainless steel!

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Caroline B.

Rating: 4 out of 5

Published on 30/04/2020 à 20h50 following a purchase from 25/03/2020

The instructions need to be revised.. 4 parts did not have the correct number... and the pliers (included) are not suitable for the requested assembly... otherwise the football cage is very good and my children are delighted!

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Christophe J.

Rating: 5 out of 5

Published on 30/04/2020 à 19h48 following a purchase from 31/03/2020

Hello, Very good quality of the tarp. Delivery time very good given the current context. Thank you to the whole team.

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Jean B.

Rating: 5 out of 5

Published on 30/04/2020 à 19h41 following a purchase from 30/03/2020

Products as described and performing delivered on time

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Daniel D.

Rating: 5 out of 5

Published on 30/04/2020 à 15h28 following a purchase from 01/04/2020

Compliant with the order made and fast and careful delivery

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Nicolas H.

Rating: 5 out of 5

Published on 30/04/2020 à 15h27 following a purchase from 02/04/2020

Very good quality trampoline, attentive and responsive team

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Maryna D.

Rating: 5 out of 5

Published on 30/04/2020 à 14h50 following a purchase from 02/04/2020

Simple order, no delivery issues, meets my expectations.

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Adeline J.

Rating: 5 out of 5

Published on 30/04/2020 à 13h37 following a purchase from 06/04/2020

Perfect. Quality product.

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Stephanie L.

Rating: 1 out of 5

Published on 30/04/2020 à 13h27 following a purchase from 31/03/2020

no reception to date and the payment has been cashed

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Response from France Trampoline Published on 31/03/2020

Hello, and thank you for taking the time to leave us a comment. After checking, it turns out that indeed your package encountered a setback during delivery, which caused several days of delay. We confirm that it has indeed left our warehouses today and will be delivered to you very soon. We apologize for the inconvenience caused. The France Trampoline team

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Nadjemdine S.

Rating: 5 out of 5

Published on 30/04/2020 à 13h14 following a purchase from 07/04/2020

I contacted France trampoline regarding a warranty operation for a trampoline part, so a standard exchange. My request was processed in a very reasonable time despite the current confinement situation. An email exchange, then a phone call, everything went super well, the cushion was delivered to my home in record time. A positive point in addition to the excellent quality of the trampoline we purchased last year, BRAVO!!

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Arlandis I.

Rating: 4 out of 5

Published on 30/04/2020 à 13h11 following a purchase from 05/04/2020

Impeccable product! No regrets Fast delivery

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Fabrice D.

Rating: 5 out of 5

Published on 30/04/2020 à 10h57 following a purchase from 31/03/2020

Spare part difficult to find on the site (as it is no longer the same). Equivalent reference indicated after message exchange. Received quickly given the circumstances. The replacement reference seems to me to be of better quality.

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Denis B.

Rating: 4 out of 5

Published on 29/04/2020 à 21h47 following a purchase from 26/03/2020

Quality service. Good phone reception.

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Denis B.

Rating: 5 out of 5

Published on 29/04/2020 à 21h39 following a purchase from 26/03/2020

The Ninja + zip line pack is excellent. Very good quality, and easy to assemble. For the zip line, the trees should not be too big (

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Ovidiu P.

Rating: 5 out of 5

Published on 29/04/2020 à 20h49 following a purchase from 03/04/2020

Top-notch, an ideal gift for our son who loves it! Very satisfied, nothing to say!

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Thierry G.

Rating: 5 out of 5

Published on 29/04/2020 à 19h47 following a purchase from 13/03/2020

simple and quick

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Jean-marc J.

Rating: 4 out of 5

Published on 29/04/2020 à 18h23 following a purchase from 29/03/2020

Good

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Juliette B.

Rating: 5 out of 5

Published on 29/04/2020 à 18h15 following a purchase from 31/03/2020

Very good service. Informed advice from a consultant over the phone. However, the initial delivery time was supposed to be 4 weeks and we received it after 2 weeks. The assembly is well explained but takes a bit of time.

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Chavanon B.

Rating: 4 out of 5

Published on 29/04/2020 à 14h38 following a purchase from 15/03/2020

Well-constructed site, easy to find the broken part and nice to have a brand that stands by its products over time

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El Fassi E.

Rating: 5 out of 5

Published on 29/04/2020 à 14h22 following a purchase from 31/03/2020

Very satisfied, product as described and fast delivery

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Marie L.

Rating: 4 out of 5

Published on 29/04/2020 à 13h20 following a purchase from 21/03/2020

We bought our trampoline 8 years ago; very solid, never moved, good quality but has deteriorated with the weather conditions as it was never stored or disassembled the net. That's why we ordered a new net and frame to fully enjoy our Jump 360 trampoline again.

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Melanie M.

Rating: 5 out of 5

Published on 29/04/2020 à 13h16 following a purchase from 18/03/2020

I am very happy with the service, I was advised on the parts to repair my trampoline and was sent a basket already ready to validate. In the end, the trampoline is like new!

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Gérald G.

Rating: 5 out of 5

Published on 29/04/2020 à 09h37 following a purchase from 29/03/2020

Very professional, attentive to the customer

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Christine K.

Rating: 4 out of 5

Published on 28/04/2020 à 21h50 following a purchase from 20/03/2020

I needed to contact them before the purchase to ensure I was ordering the right product (replacement jumping mat) that I needed and before delivery (lockdown period delaying it). Both times, I was welcomed well and received clear, precise answers that later proved to be correct. Package arrived in very good condition. I only gave 4 stars because the paint from the designs on the mat slightly stained the children's synthetic clothes; too bad.

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Aurelie S.

Rating: 4 out of 5

Published on 28/04/2020 à 21h35 following a purchase from 02/04/2020

Professional and commercial

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David D.

Rating: 5 out of 5

Published on 28/04/2020 à 15h14 following a purchase from 25/03/2020

Very good feeling about the delivery, overall service,...

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Eric-olivier M.

Rating: 5 out of 5

Published on 28/04/2020 à 14h18 following a purchase from 19/03/2020

True professionals, attentive and responsive to all requests. Already a customer since 2014, they remain at the top.

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Anne V.

Rating: 5 out of 5

Published on 28/04/2020 à 12h59 following a purchase from 15/03/2020

Very good solid and durable product! Fast delivery very good!

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Baptiste D.

Rating: 4 out of 5

Published on 28/04/2020 à 12h41 following a purchase from 22/03/2020

Correct delivery and packaging. Quality product.

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Ronan S.

Rating: 5 out of 5

Published on 28/04/2020 à 12h29 following a purchase from 22/03/2020

Very good telephone reception that quickly allowed me to resolve my problem.

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Séverine M.

Rating: 5 out of 5

Published on 28/04/2020 à 12h24 following a purchase from 28/03/2020

Perfect. Good order tracking, top customer service.

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Patricia R.

Rating: 4 out of 5

Published on 28/04/2020 à 10h30 following a purchase from 02/04/2020

Quick, friendly, and competent telephone reception.

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Virginie M.

Rating: 4 out of 5

Published on 27/04/2020 à 19h20 following a purchase from 24/03/2020

Nothing to report

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Marion S.

Rating: 5 out of 5

Published on 27/04/2020 à 18h54 following a purchase from 18/03/2020

Delivery in accordance with my order. Perfect!

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Maryse Q.

Rating: 4 out of 5

Published on 27/04/2020 à 18h38 following a purchase from 21/03/2020

no problems with delivery nor apparently with the quality; assembly instructions were unclear, had to go online to find clear explanations, a waste of time....

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Guillaume M.

Rating: 5 out of 5

Published on 27/04/2020 à 18h37 following a purchase from 30/03/2020

Despite a complicated period (COVID-19) the delivery was fast

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Maryline R.

Rating: 5 out of 5

Published on 27/04/2020 à 18h15 following a purchase from 26/03/2020

very good product. fast delivery

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Emmanuel B.

Rating: 5 out of 5

Published on 27/04/2020 à 17h59 following a purchase from 16/03/2020

Efficient and fast, great service, you can order with your eyes closed!

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Ludovic L.

Rating: 5 out of 5

Published on 27/04/2020 à 17h29 following a purchase from 26/03/2020

Order of a new jumping mat received quite quickly given the confinement situation. Well done. Quality product. The old one was 6 years old. The trampoline itself has not aged.

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