Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

Reset filters
L
Laure M.
Rating: 4 out of 5
following a purchase from 28/10/2019
Good
Translated reviews
S
Stefanie T.
Rating: 5 out of 5
following a purchase from 23/11/2019
Very good customer service. I had a small change after the order, which was processed quickly, easily, and competently. Delivery with Dachser was also smooth after scheduling an appointment. Trampoline not set up yet. I'm waiting for summer 😊
Translated reviews
S
Stephanie M.
Rating: 5 out of 5
following a purchase from 14/11/2019
not very reassured to order this type of item online and ultimately a very good experience.
Translated reviews
P
Philippe C.
Rating: 5 out of 5
following a purchase from 11/11/2019
Everything was perfect, thank you very much, except for the disproportion between the weight of the package and the single pair of arms - poor friendly driver - assigned to the delivery... Savings, savings?
Translated reviews
N
Nathalie M.
Rating: 1 out of 5
following a purchase from 28/08/2019
3 months delay to receive the products but *** debited in a week is unacceptable
Translated reviews
Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that your order did not bring you complete satisfaction. However, in the case of orders for products that are being restocked, the estimated return date to stock is systematically specified in the product description on our site as well as in the cart before validating the order. To avoid having to pay for the products at the time of the order, we recommend in these cases to opt for payment by check. This is only cashed at the time of shipment of the order. We remain at your disposal for any further information, Best regards, The France Trampoline team
N
Nicolas A.
Rating: 5 out of 5
following a purchase from 05/11/2019
Order placed a few months ago very well honored. Recent customer service issue, very well handled, part taken care of without discussion and without delay! It's efficient before and after, well done!
Translated reviews
A
Annie R.
Rating: 5 out of 5
following a purchase from 12/11/2019
The order was made in the morning by phone and was delivered the next afternoon, it was super fast
Translated reviews
A
Andreas S.
Rating: 4 out of 5
following a purchase from 24/11/2019
The ordering process is typical for the internet. Register, select, order, pay. The delivery time is a bit long.
Translated reviews
F
Florence M.
Rating: 4 out of 5
following a purchase from 27/09/2019
I am satisfied with the product; easy to put on and well adapted.
Translated reviews
J
Jacques R.
Rating: 5 out of 5
following a purchase from 05/11/2019
Fast delivery and in good condition
Translated reviews
A
Alfredo B.
Rating: 5 out of 5
following a purchase from 04/11/2019
Everything is perfect.
Translated reviews
N
Nathalie D.
Rating: 5 out of 5
following a purchase from 01/11/2019
Very good product, great quality and weather resistance
Translated reviews
F
Florent B.
Rating: 4 out of 5
following a purchase from 31/10/2019
Trampoline that meets my expectations. Very easy to assemble, instructions perfectly readable. Please avoid the carrier you used to deliver to me; a disaster. Appointment with them, they never came nor even warned me that they wouldn't come. I had to go to their premises to pick up the goods. They are as described in the comments found online.
Translated reviews
P
Patrice G.
Rating: 5 out of 5
following a purchase from 02/11/2019
Fast delivery, product well packaged and in accordance with the order.
Translated reviews
F
Francis A.
Rating: 5 out of 5
following a purchase from 02/11/2019
No problem
Translated reviews
C
Carole C.
Rating: 5 out of 5
following a purchase from 31/10/2019
Very good product
Translated reviews
L
Laure A.
Rating: 5 out of 5
following a purchase from 08/05/2019
Very nice trampoline, and of great quality, complete package. Just a slight delay in delivery
Translated reviews
B
Benoît H.
Rating: 5 out of 5
following a purchase from 28/10/2019
On the phone, reception - advice - follow-up = perfect
Translated reviews
S
Silvia G.
Rating: 5 out of 5
following a purchase from 30/10/2019
Reliable site, they remain available even after the purchase and respond to emails. Not everyone does that! The quality of the products is good.
Translated reviews
X
Xavier D.
Rating: 5 out of 5
following a purchase from 29/10/2019
Very satisfied
Translated reviews
G
Guy C.
Rating: 5 out of 5
following a purchase from 28/10/2019
Excellent
Translated reviews
S
Sophie L.
Rating: 4 out of 5
following a purchase from 24/10/2019
****
Translated reviews
E
Eric S.
Rating: 4 out of 5
following a purchase from 24/10/2019
Assembly instructions need improvement in my opinion
Translated reviews
M
Michelle L.
Rating: 5 out of 5
following a purchase from 22/10/2019
Good quality product, fast delivery
Translated reviews
O
Olivier S.
Rating: 4 out of 5
following a purchase from 12/10/2019
Everything is okay
Translated reviews
A
Augustin H.
Rating: 5 out of 5
following a purchase from 22/10/2019
Perfect... A customer service representative contacted me in response to my comment on the delivery, fast and efficient delivery, everything went well and the kids are enjoying their trampoline!
Translated reviews
S
Sandrine G.
Rating: 5 out of 5
following a purchase from 20/10/2019
Very good work. Arrived at the beginning of the route, fast and efficient delivery.
Translated reviews
D
Denis S.
Rating: 4 out of 5
following a purchase from 14/10/2019
Quality service
Translated reviews
M
Marc T.
Rating: 5 out of 5
following a purchase from 19/10/2019
Fast and efficient!
Translated reviews
M
Marjorie M.
Rating: 5 out of 5
following a purchase from 18/10/2019
Perfect! Excellent quality and services
Translated reviews
G
Graca P.
Rating: 5 out of 5
following a purchase from 20/10/2019
Everything went well
Translated reviews
P
Paul E.
Rating: 5 out of 5
following a purchase from 20/10/2019
Fast
Translated reviews
A
Aurelie T.
Rating: 5 out of 5
following a purchase from 03/10/2019
Very good. Very responsive service
Translated reviews
P
Pascale D.
Rating: 4 out of 5
following a purchase from 18/10/2019
Precise and perfect delivery
Translated reviews
C
Christine W.
Rating: 5 out of 5
following a purchase from 16/10/2019
I am very satisfied, I was immediately contacted by the service to verify the consistency of the order and their informed advice was precious. We were able to correct the references in the process and I was perfectly delivered on time with the right product.
Translated reviews
E
Edouard R.
Rating: 5 out of 5
following a purchase from 17/10/2019
Quality advice, pleasant interlocutor, dynamic and very efficient. The product arrived faster than expected and fits perfectly. A quality of service in line with the quality of the products, keep it up!! I highly recommend
Translated reviews
J
Julien D.
Rating: 5 out of 5
following a purchase from 08/10/2019
Excellent contact during a call, fast delivery and careful packaging
Translated reviews
A
Alain D.
Rating: 5 out of 5
following a purchase from 15/10/2019
clear site, quick order to validate, package received quickly, everything went very well
Translated reviews
B
Beatrice I.
Rating: 5 out of 5
following a purchase from 16/10/2019
Excellent
Translated reviews
L
Laura R.
Rating: 4 out of 5
following a purchase from 15/10/2019
Good quality, but very difficult to assemble. Putting on the springs is not something anyone can do.
Translated reviews
We use cookies for audience measurement and improving user experience.