Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 4 and 5 stars

Reset filters
G
Gerard O.
Rating: 5 out of 5
following a purchase from 09/04/2025
Easy to order Fast and careful delivery I recommend France trampoline
Translated reviews
C
Charline L.
Rating: 5 out of 5
following a purchase from 11/04/2025
We have had our trampoline for nearly 10 years and are delighted to be able to order worn parts so easily with a customer service that is always responsive and professional! Thank you!
Translated reviews
S
Sascha H.
Rating: 1 out of 5
following a purchase from 21/03/2025
Product not received because the shipping company allegedly could not find the address
Translated reviews
Response from France Trampoline
Please excuse the inconvenience with the delivery person. If needed, you can feel free to contact customer service directly by phone or email. The carrier does not always contact us when there is a problem with your delivery. Since he is in contact with you via email, he asks you directly for information. It is important that you check your emails regularly when a delivery is pending.
V
Vincent G.
Rating: 5 out of 5
following a purchase from 09/04/2025
Quality net; easy and quick assembly with very practical straps.
Translated reviews
N
Nathalie A.
Rating: 5 out of 5
following a purchase from 08/04/2025
I was missing a package that was sent to me immediately after my complaint.
Translated reviews
R
Rémi S.
Rating: 5 out of 5
following a purchase from 07/04/2025
Satisfied with the purchase
Translated reviews
S
Sophie Z.
Rating: 5 out of 5
following a purchase from 07/04/2025
Advisors are attentive, friendly. Fast delivery. Quality material.
Translated reviews
C
Christiane V.
Rating: 4 out of 5
following a purchase from 09/04/2025
Nothing to report
Translated reviews
F
Franz K.
Rating: 4 out of 5
following a purchase from 15/03/2025
I am satisfied with Trampoline Technik and the product, BUT the delivery with Kühne and Nagl took about 20 days and that only after many phone calls!!
Translated reviews
M
Marjorie T.
Rating: 5 out of 5
following a purchase from 09/04/2025
Good quality, easy to assemble, impeccable delivery
Translated reviews
K
Karine F.
Rating: 5 out of 5
following a purchase from 09/04/2025
Effective and quality! Finally a customer service that can be reached, which provides good information. Order placed and delivered immediately! Thank you
Translated reviews
Y
Yvette B.
Rating: 5 out of 5
following a purchase from 09/04/2025
Complies with the description. NOT YET INSTALLED, BUT UNPACKED...
Translated reviews
A
Alizé M.
Rating: 5 out of 5
following a purchase from 05/04/2025
Very good, fast delivery, quality product but complex assembly.
Translated reviews
J
Jean Marie F.
Rating: 4 out of 5
following a purchase from 08/04/2025
Thank you for your commercial gesture, as changing the net + protective mat remained very expensive compared to a new trampoline.
Translated reviews
A
Anthony M.
Rating: 5 out of 5
following a purchase from 08/04/2025
Nothing to report
Translated reviews
P
Pascal H.
Rating: 5 out of 5
following a purchase from 08/04/2025
Completely satisfied
Translated reviews
Y
Yohan M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Purchase of spare parts, fast delivery on time, product compliant
Translated reviews
D
Denis R.
Rating: 4 out of 5
following a purchase from 05/04/2025
Satisfied
Translated reviews
E
Eugénie B.
Rating: 5 out of 5
following a purchase from 06/04/2025
Quality items corresponding to the order, delivery within the indicated deadlines
Translated reviews
I
Isabelle S.
Rating: 5 out of 5
following a purchase from 06/04/2025
Nothing to report. Product arrived very quickly. Great
Translated reviews
C
Clement L.
Rating: 5 out of 5
following a purchase from 05/04/2025
Material easy to find. Material received quickly. Perceived quality excellent. Perfect.
Translated reviews
M
Margot V.
Rating: 1 out of 5
following a purchase from 06/04/2025
The package was left in front of the door by the carrier with the package re-taped by the carrier. The seller must resend the package to me, after a complaint, I have not heard back despite several follow-ups.
Translated reviews
Response from France Trampoline
Hello, Thank you for your message. We are sorry for the problem encountered and for the response times from the carrier. A return has indeed been made to this day! Best regards,
S
Sylvie P.
Rating: 5 out of 5
following a purchase from 05/04/2025
Delivery time respected. Perfectly packaged. Clear assembly instructions (2 hours for 2 adults). Very good quality. I recommend this product...
Translated reviews
P
Pierre M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Yes, an assembly manual would be: besides, I haven't assembled the material yet... and I would like you to send me one. Thank you very much
Translated reviews
M
Muriel M.
Rating: 5 out of 5
following a purchase from 05/04/2025
Perfect delivery, material in very good condition. The assembly went well, we took our time! It's better to have two people. My grandchildren are delighted!
Translated reviews
S
Sabine F.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very good trampoline. Complies with the description
Translated reviews
S
Serge M.
Rating: 5 out of 5
following a purchase from 05/04/2025
very practical site, the ordered product is perfect, in accordance with my expectations and the configuration of my trampoline purchased a few years ago in a large sports store. Fast delivery to my home.
Translated reviews
C
Christophe F.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very good quality.
Translated reviews
O
Olivier C.
Rating: 5 out of 5
following a purchase from 04/04/2025
Fast delivery, informed advice before purchase.
Translated reviews
E
Estelle M.
Rating: 1 out of 5
following a purchase from 04/04/2025
The manual is really not very clear and the legs are very complicated to assemble... I haven't even finished the assembly yet... a bit disappointed. ***
Translated reviews
Response from France Trampoline
Hello, We are sorry that you encountered difficulties assembling the Mirage trampoline. Please feel free to call us or send us an email if you need help. Best regards,
M
Michael J.
Rating: 4 out of 5
following a purchase from 06/04/2025
Great item, however there were closer relay points for delivery than what was proposed! Best regards.
Translated reviews
S
Sinead O.
Rating: 1 out of 5
following a purchase from 03/04/2025
The bars of the monkey bars and top den are far weaker than the bars of the main de we have. Our child who is only 30kg was afraid using the monkey bars as they bowed when he used them and the way the canvas at the bottom of the top ten dips down a lot and the bars bend which made him feel unsafe. We were disappointed because the main structure was very solid. We were so disappointed we did not attach the ladder, my husband who is a metal worker wishes to strengthen the ladder before trusting it with our child
F
Franck G.
Rating: 5 out of 5
following a purchase from 03/04/2025
FAST, GOOD ADVICE BY PHONE, GOOD PRICE, GOOD QUALITY, TOP TOP
Translated reviews
C
Carole S.
Rating: 5 out of 5
following a purchase from 04/04/2025
Delivery conforms to the order. Package received very quickly. The net was replaced very easily.
Translated reviews
M
Mickaël B.
Rating: 5 out of 5
following a purchase from 02/04/2025
Nothing to report.
Translated reviews
C
Christophe C.
Rating: 5 out of 5
following a purchase from 03/04/2025
Very very good.
Translated reviews
S
Sebastian K.
Rating: 5 out of 5
following a purchase from 08/03/2025
It was delivered quickly. The setup works flawlessly and the kids are very happy
Translated reviews
P
Patricia S.
Rating: 5 out of 5
following a purchase from 30/03/2025
Perfect service, good follow-up, it allowed us to repair our old trampoline, purchased over 10 years ago.
Translated reviews
T
Thomas H.
Rating: 1 out of 5
following a purchase from 02/04/2025
After-sales service of no use, incorrect item description and cumbersome solution... My next purchase will be at another store.
Translated reviews
Response from France Trampoline
Hello, We are sorry to hear that you were not satisfied with your experience. It seems that our explanations regarding the installation of the protective skirt were not well understood, and we regret that. We want to reassure you: this is a product we sell every year, and we generally do not have feedback indicating a particular difficulty in installing it. Our team remains available if you need more detailed assistance.
J
Jean-pierre L.
Rating: 4 out of 5
following a purchase from 01/04/2025
The material is very appealing to children, just missing a net at the top.
Translated reviews
We use cookies for audience measurement and improving user experience.