Customer reviews of France Trampoline

9,4 /10

Based on 22 178 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 4 and 5 stars

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André R.

Published on 24/05/2018 à 10h32 following a purchase from 30/04/2018

Very good. Order placed by phone. Very well advised.

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Stephane N.

Published on 24/05/2018 à 09h22 following a purchase from 02/05/2018

Always happy with your customer service,

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Laure D.

Published on 23/05/2018 à 21h44 following a purchase from 01/05/2018

Items and packaging impeccable but the delivery service was not great... The day was well scheduled with a defined time slot, I waited... and finally received a call... the delivery person seemed a bit lost (I was indeed on his list but he did not know which city I lived in, he thought I was in Issy les Moulineaux while I live in Rueil, he told me he would come but did not... he didn't even warn me and did not apologize when I called him to ask when he was arriving because I was still waiting... I had blocked a good part of my day...) I had to reschedule a date...

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Response from France Trampoline Published on 02/05/2018

Hello, Thank you for your comment and we are sorry that the delivery did not fully meet your satisfaction. Unfortunately, the quality of service from some carriers is not always up to the quality of service we strive to provide. We apologize again for this inconvenience and remain at your disposal for any further information. The France Trampoline team

Ines M.

Published on 23/05/2018 à 20h14 following a purchase from 03/05/2018

Very happy with the product and the delivery

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Jean V.

Published on 23/05/2018 à 19h43 following a purchase from 30/04/2018

Very good contact with the telephone operator. Thank you

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Christophe P.

Published on 23/05/2018 à 19h11 following a purchase from 01/05/2018

Assembly done via video on YouTube

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Gregory D.

Published on 23/05/2018 à 18h56 following a purchase from 15/04/2018

Precise and complete information, nothing to complain about!

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Patrice B.

Published on 23/05/2018 à 18h33 following a purchase from 02/05/2018

Very good

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Christine D.

Published on 23/05/2018 à 16h54 following a purchase from 30/04/2018

Very good, efficient and fast service and very good quality product.

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Charlier L.

Published on 23/05/2018 à 16h23 following a purchase from 02/05/2018

Perfect

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Emilie R.

Published on 23/05/2018 à 16h15 following a purchase from 02/05/2018

Top-notch, nothing to complain about

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Aurelie R.

Published on 23/05/2018 à 15h49 following a purchase from 01/05/2018

Easy order. Product conforms. Fast delivery.

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Clarisse L.

Published on 23/05/2018 à 15h21 following a purchase from 03/05/2018

Very good product. Great telephone contact

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Cyril B.

Published on 23/05/2018 à 15h16 following a purchase from 24/04/2018

Good quality and nice finishes

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Anne-Sophie D.

Published on 23/05/2018 à 14h51 following a purchase from 01/05/2018

Perfect clear site, seller called to make sure I had chosen the right model. Nothing to complain about

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Renaud C.

Published on 23/05/2018 à 14h24 following a purchase from 20/04/2018

Nothing to complain about...

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Pierre V.

Published on 23/05/2018 à 13h20 following a purchase from 30/04/2018

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Pierre B.

Published on 23/05/2018 à 12h46 following a purchase from 01/05/2018

Product conforms to the quality indicated on the site

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Emmanuel G.

Published on 23/05/2018 à 11h33 following a purchase from 02/05/2018

Fast, efficient, serious

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Sébastien K.

Published on 23/05/2018 à 10h17 following a purchase from 29/04/2018

Super products, I am a fan.

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Dereur B.

Published on 23/05/2018 à 09h55 following a purchase from 01/05/2018

Fast delivery and no problems

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Evelyne P.

Published on 23/05/2018 à 09h47 following a purchase from 01/05/2018

Everything is perfect, good quality product

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Frederic R.

Published on 23/05/2018 à 08h40 following a purchase from 23/04/2018

Very good product, satisfied

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Aymerick G.

Published on 23/05/2018 à 08h32 following a purchase from 01/05/2018

Very satisfied with my order, and really fast for delivery.

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Aline P.

Published on 22/05/2018 à 19h53 following a purchase from 28/04/2018

Very good quality trampoline, delivery on time, everything was perfect

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Aguirre G.

Published on 22/05/2018 à 19h33 following a purchase from 30/04/2018

Perfect

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Chloe C.

Published on 22/05/2018 à 16h57 following a purchase from 27/04/2018

Order of a very practical sample panel to make your choice and not make a mistake, especially for orders via the internet, it is never easy!!!

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Gaetano D.

Published on 22/05/2018 à 16h52 following a purchase from 20/04/2018

Everything is perfect, congratulations to the whole team

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Merle J.

Published on 22/05/2018 à 14h57 following a purchase from 14/05/2018

The quality of the jumping mat is top. Friendly and helpful customer service representatives. Fast shipping. Unfortunately, a big minus for the parcel delivery service, which has really annoyed us. Maybe change??

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Jean-Louis D.

Published on 22/05/2018 à 13h17 following a purchase from 26/04/2018

I really appreciated the service from France Trampoline, especially the fact that someone called me to check that I had not made a mistake in my order, proof of the seriousness of the provider.

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Jacques V.

Published on 22/05/2018 à 12h38 following a purchase from 29/04/2018

very good

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Maud S.

Published on 22/05/2018 à 09h22 following a purchase from 30/04/2018

Top service! Excellent product

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Olivier G.

Published on 22/05/2018 à 08h46 following a purchase from 30/04/2018

compliant with the order

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Jean-Pierre B.

Published on 21/05/2018 à 21h21 following a purchase from 28/04/2018

It's perfect.

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Cuvillier S.

Published on 21/05/2018 à 18h25 following a purchase from 19/04/2018

Fast and very professional delivery

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Nelly L.

Published on 21/05/2018 à 18h16 following a purchase from 27/04/2018

Very good advice. Fast delivery

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Stephan G.

Published on 21/05/2018 à 17h16 following a purchase from 11/05/2018

*****

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Wilfried C.

Published on 21/05/2018 à 16h11 following a purchase from 29/04/2018

Well packaged and protected. No missing parts upon unpacking.

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Marine V.

Published on 21/05/2018 à 14h37 following a purchase from 28/04/2018

long but easy assembly

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Sébastien R.

Published on 21/05/2018 à 08h19 following a purchase from 28/04/2018

very good trampoline. To see over time.

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