France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I had to reorder products even though it was a break under warranty.
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Response from France Trampoline
Hello, Thank you for your message. We do not quite understand your comment, as you ordered only one product, a spring clamp, and we have no record of other orders. Are you sure you are writing to the right store? Please feel free to give us more details so we can assist you. Best regards, The France Trampoline team
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Paul G.
Rating: 5 out of 5
following a purchase from 29/11/2024
Package content is compliant. Waiting for setup.
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Brigitte D.
Rating: 4 out of 5
following a purchase from 07/12/2024
The delivery went well. The assembly was a bit sporty to achieve good tension on the supports. The spaces between the accessories were more numerous than the number of accessories, so there was a bit of confusion but no difficulty in installation.
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Laurent D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Speed of delivery. Ease of contact and getting feedback from customer service.
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Bernard L.
Rating: 5 out of 5
following a purchase from 06/12/2024
Advice taken by phone allowing me to verify the necessary material. I hadn't ordered the hoops with the net; I had to place another order but delivery was free this time... THANK YOU
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Michel C.
Rating: 5 out of 5
following a purchase from 03/12/2024
During my phone call, I was guided and very well advised by a caring hostess who helped me avoid a misinterpretation; this is the second time I have contacted you and everything went well each time... Thank you and well done! Best regards
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Francoise G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Everything is perfect
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Sophie G.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very good and fast
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Brigitte S.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast delivery. Good quality product. I am very satisfied with my purchase on your site.
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Jean-Christophe P.
Rating: 5 out of 5
following a purchase from 02/12/2024
You're good
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Michelle P.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very good.
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Ines C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Fast shipping and simple, accessible tracking.
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Svetlana D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Easy to assemble, clear instructions
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Damien T.
Rating: 4 out of 5
following a purchase from 29/11/2024
The only downside is that I wasn't informed about the delivery... Luckily I was home when the delivery person came by, but it's a shortcoming.
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Alan A.
Rating: 5 out of 5
following a purchase from 29/11/2024
Delighted with the additional accessories, they enhance the fun options!
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Arnaud R.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect
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Montserrat S.
Rating: 5 out of 5
following a purchase from 27/10/2024
Perfect service
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Josette R.
Rating: 5 out of 5
following a purchase from 24/11/2024
Fast delivery, perfect installation. Delighted with my order
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Didier G.
Rating: 5 out of 5
following a purchase from 24/11/2024
smooth delivery, installation document very well done, top material. Pure pleasure. Our grandchildren will have a lot of fun.
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David G.
Rating: 5 out of 5
following a purchase from 24/11/2024
Hello, I am very satisfied with my purchase the product is exactly as I imagined. As for the installation, the frame was complicated to drive in, but with a stiffer pliers it was much easier, for me that's the only negative point to mention. Otherwise after this step it was a real child's play. My 15-year-old son told me it was very easy to gain height, no phenomenal strength needed to go high. In conclusion, the trampoline is excellent!!!
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Lionel G.
Rating: 5 out of 5
following a purchase from 23/11/2024
Our trampoline has found a second youth, we had to change the jumping mat as well as the protective cushion which were very damaged after 3 years. The sale of spare parts is an excellent service!!!
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Isabelle M.
Rating: 5 out of 5
following a purchase from 22/11/2024
No problem, received quickly and without issue
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Dominique P.
Rating: 5 out of 5
following a purchase from 23/11/2024
Gift planned for Christmas for our grandchildren, so too early to evaluate it, as not yet used. But the quality of the sent items seems to meet my expectations... And everything arrived well, well packaged!
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Francois M.
Rating: 4 out of 5
following a purchase from 21/11/2024
Packaging just strong enough.
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Christophe A.
Rating: 5 out of 5
following a purchase from 18/11/2024
The material is great and the team was attentive to me. Fast delivery.
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Agnès B.
Rating: 5 out of 5
following a purchase from 20/11/2024
Package in good condition.
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Patrick B.
Rating: 4 out of 5
following a purchase from 15/11/2024
not only concerns my last order but also the previous order regarding a trampoline
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Anne M.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good service. Fast shipping. Very good material
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Maurizio P.
Rating: 4 out of 5
following a purchase from 23/10/2024
I am satisfied with the purchase
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Candice G.
Rating: 5 out of 5
following a purchase from 12/11/2024
fast and compliant delivery
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Dominique M.
Rating: 5 out of 5
following a purchase from 11/11/2024
Everything went perfectly from the order to the delivery. Thank you
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Alan A.
Rating: 5 out of 5
following a purchase from 10/09/2024
Thank you, you have a product of high quality and the after-sales service you offer has helped me a lot, thanks again.
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Christian M.
Rating: 5 out of 5
following a purchase from 04/11/2024
Everything went very well from the order to the delivery. A very great seriousness from everyone. Keep your delivery system and especially the driver who is very professional. A big thank you to him.
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Ingrid P.
Rating: 5 out of 5
following a purchase from 13/10/2024
Product was just as I believed, fits very well as winter protection on my dome.
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Response from France Trampoline
Good day! We have noted your message regarding the inner tent of a climbing dome that you would like to use as winter protection. We would like to point out that this item is not intended for this use and should ideally be stored in a garage during winter. The Trampoline Technik Team
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Denis Q.
Rating: 5 out of 5
following a purchase from 04/11/2024
COMPLIANT PRODUCTS
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Laurent C.
Rating: 5 out of 5
following a purchase from 12/07/2024
Order arrived on time and as expected.
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Christiane C.
Rating: 5 out of 5
following a purchase from 29/10/2024
- nothing to say easy order to place, fast delivery
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Romy P.
Rating: 5 out of 5
following a purchase from 31/10/2024
Very good customer service and very fast delivery. Good quality products
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Romy P.
Rating: 5 out of 5
following a purchase from 22/10/2024
Very good customer service and very fast delivery. Good quality products
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Maria Jose S.
Rating: 5 out of 5
following a purchase from 26/10/2024
Fast and everything well explained, of good quality
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