Customer reviews of France Trampoline

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Katty L.

Rating: 4 out of 5

Published on 31/05/2017 à 09h47 following a purchase from 04/04/2017

very good

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Thibault C.

Rating: 4 out of 5

Published on 30/05/2017 à 21h32 following a purchase from 23/04/2017

Second order placed. Correct deadlines and good quality products. However, a bit of a problem with order tracking when an item is unavailable. However, customer service reacted immediately following my complaint.

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Carlos S.

Rating: 4 out of 5

Published on 30/05/2017 à 19h26 following a purchase from 06/05/2017

Very good store. Fast and serious shipping. Highly recommendable

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Magali L.

Rating: 5 out of 5

Published on 30/05/2017 à 19h10 following a purchase from 14/04/2017

Very good

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Thierry V.

Rating: 5 out of 5

Published on 30/05/2017 à 16h16 following a purchase from 04/05/2017

No problem

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Hubert L.

Rating: 4 out of 5

Published on 30/05/2017 à 15h21 following a purchase from 11/04/2017

Direct sales: very good!

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Daniel S.

Rating: 5 out of 5

Published on 30/05/2017 à 11h28 following a purchase from 09/05/2017

Great I made a request that was fulfilled. Without extra cost.

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Alain B.

Rating: 4 out of 5

Published on 30/05/2017 à 10h32 following a purchase from 15/04/2017

good product but no information on the delivery time despite several reminders thank you for improving your order tracking service

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Response from France Trampoline Published on 16/04/2017

Hello, We thank you for taking the time to evaluate your order and we are delighted to read that your product brings you complete satisfaction. We take note of your feedback on order tracking: we have experienced some supply issues in recent weeks (which were really not planned!) and this has disrupted the tracking of some customers' orders. We are truly sorry and will work to improve the information for our customers. We remain at your disposal for any questions or comments, The France Trampoline Team

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Colette M.

Rating: 4 out of 5

Published on 30/05/2017 à 09h45 following a purchase from 10/04/2017

Good

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Christelle A.

Rating: 5 out of 5

Published on 30/05/2017 à 08h44 following a purchase from 05/04/2017

very good

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Christine T.

Rating: 5 out of 5

Published on 30/05/2017 à 08h43 following a purchase from 02/04/2017

delivery not fast enough but your products are always of such good quality

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Delphine R.

Rating: 4 out of 5

Published on 29/05/2017 à 20h14 following a purchase from 30/03/2017

good product assembly of the trampoline a bit difficult delivery without issues trampoline of good quality

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Franck W.

Rating: 5 out of 5

Published on 29/05/2017 à 19h42 following a purchase from 01/05/2017

Solid and reliable products at very affordable prices. The development of the range does not prevent the follow-up of products over time to always find the spare parts we need. Easy online ordering and payment, super fast delivery

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Didier M.

Rating: 5 out of 5

Published on 29/05/2017 à 16h36 following a purchase from 02/05/2017

Everything is well done. nothing to say

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Mickael C.

Rating: 5 out of 5

Published on 29/05/2017 à 16h30 following a purchase from 08/05/2017

I was looking for a ladder for the trampoline of the same brand and I am very satisfied with the quality-price ratio...

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Alexis L.

Rating: 5 out of 5

Published on 29/05/2017 à 13h44 following a purchase from 14/04/2017

Nothing to report, everything went well.

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Mickael L.

Rating: 4 out of 5

Published on 28/05/2017 à 16h21 following a purchase from 13/04/2017

good quality trampoline except for the hooks of the safety net (purchased during a previous order) that attach to the springs several broke on the first days. For the handling of the order and delivery nothing to complain about it was very fast

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Arnaud B.

Rating: 5 out of 5

Published on 28/05/2017 à 10h53 following a purchase from 03/04/2017

I bought a Jump Up trampoline of 360 cm. Upon unpacking, you immediately realize the quality of the materials. I assembled it alone in about 2 hours and 30 minutes. Very easy to assemble and the kids are happy with the result. The delivery was quite fast once the product was available (I knew at the time of purchase that it was out of stock).

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Ludovic P.

Rating: 5 out of 5

Published on 27/05/2017 à 20h29 following a purchase from 08/04/2017

Product conforms to my expectations

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Eric L.

Rating: 4 out of 5

Published on 27/05/2017 à 19h53 following a purchase from 04/05/2017

I had to call because the carrier was delayed on the scheduled date! After that, everything went back to normal

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Karine B.

Rating: 4 out of 5

Published on 27/05/2017 à 18h26 following a purchase from 22/04/2017

very good product

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Jacques F.

Rating: 5 out of 5

Published on 27/05/2017 à 14h16 following a purchase from 09/04/2017

The only problem, 1 month before delivery when at the time of order it was noted (in stock delivery 5/6 working days) and in very small print (after handing over to the carrier). 1 month or 5/6 days is not the problem, I would have taken it anyway, but I think there is deception in the order and the handover to the carrier which takes 3 weeks. There you go, it's better to be honest and say things. Apart from that, the product is of very good quality, easy to assemble, robust and used with great safety.

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Response from France Trampoline Published on 09/04/2017

Hello, We sincerely apologize for this delay, due to an unusual supply issue that we unfortunately could not anticipate. This explains the uncertainty regarding the shipping time: our policy is to provide clear and transparent information about the availability of our products. We apologize for this malfunction. But we are still pleased to read that the product suits you. We remain at your disposal for any further information, The France Trampoline Team

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Anna C.

Rating: 4 out of 5

Published on 27/05/2017 à 14h15 following a purchase from 18/04/2017

no remarks to make product arrived on time filmed on pallet everything is good product

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Christian G.

Rating: 4 out of 5

Published on 27/05/2017 à 13h52 following a purchase from 25/04/2017

Despite stock shortages, delivery was quite fast, product easy to assemble, clear instructions.

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Beatrice R.

Rating: 5 out of 5

Published on 27/05/2017 à 11h56 following a purchase from 23/04/2017

Very professional. A delivery time a bit longer than announced, package arrived with all the ordered items.

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Laurent V.

Rating: 5 out of 5

Published on 27/05/2017 à 11h49 following a purchase from 09/04/2017

Very good contact, perfect order tracking

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Anne-claire D.

Rating: 5 out of 5

Published on 27/05/2017 à 09h49 following a purchase from 19/04/2017

The quality of the trampoline is really a reflection of what is displayed on the website.

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Alicia F.

Rating: 5 out of 5

Published on 26/05/2017 à 20h36 following a purchase from 17/04/2017

Very good product, very good site

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Philippe D.

Rating: 4 out of 5

Published on 26/05/2017 à 19h54 following a purchase from 03/05/2017

Good quality product

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Katia F.

Rating: 5 out of 5

Published on 26/05/2017 à 19h51 following a purchase from 22/04/2017

Excellent value for money.

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Didier H.

Rating: 4 out of 5

Published on 26/05/2017 à 19h47 following a purchase from 15/04/2017

delivery corresponding to the order. Clear ordering website.

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Antoine C.

Rating: 5 out of 5

Published on 26/05/2017 à 18h57 following a purchase from 15/04/2017

very satisfied with the staff and the quality of the trampoline, very well packaged, I recommend France Trampoline for their seriousness.

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Sylvain P.

Rating: 4 out of 5

Published on 26/05/2017 à 18h32 following a purchase from 25/04/2017

One item missing from my order: it concerns the three balls that I still have not received; on the spa side, no problems

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Xavier G.

Rating: 4 out of 5

Published on 26/05/2017 à 17h58 following a purchase from 12/04/2017

satisfied with the product except for the plastic loops which, for some, broke during installation. It is very likely that the others will not last long. Delivery a bit laborious. some delivery people do not always seem willing to make detours, conclusion we can quickly lose 1 or 2 days of delivery..

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Sandrine J.

Rating: 5 out of 5

Published on 26/05/2017 à 17h42 following a purchase from 27/03/2017

Very good product that assembles easily. Good quality. Delivery made on time.

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Justin V.

Rating: 5 out of 5

Published on 26/05/2017 à 15h26 following a purchase from 15/04/2017

Good web interface, easy order, then good phone contact when I had to change the size of the ordered trampoline, refund of the difference without difficulties, order delivered as announced... a flawless performance.

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Andrea B.

Rating: 5 out of 5

Published on 26/05/2017 à 12h23 following a purchase from 05/05/2017

very happy with your service. Thank you

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Sandrine B.

Rating: 5 out of 5

Published on 26/05/2017 à 11h19 following a purchase from 06/04/2017

*****

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Sébastien L.

Rating: 4 out of 5

Published on 26/05/2017 à 10h41 following a purchase from 19/04/2017

Delivery scheduled for April 26. Package received on May 12. Otherwise nothing to say

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Christian G.

Rating: 5 out of 5

Published on 26/05/2017 à 09h36 following a purchase from 10/04/2017

good material, good value for money with delivery at the desired place and time.

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