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N
Rating: 4 out of 5
Everything was perfect except the driver who got lost and delayed the delivery day by day, two days later.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 175 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 4 out of 5
Very good quality of the trampoline, however the attachments for the safety net are not strong enough - they broke on the first day (I was warned by other reviews on this site). They need to be replaced with nylon ties for electric wires.
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M
Rating: 5 out of 5
product fully compliant with the order
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J
Rating: 5 out of 5
Impeccable
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B
Rating: 5 out of 5
fast, with phone tracking. Nothing to report.
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C
Rating: 5 out of 5
Very good product. Very good service for tracking the delivery which was not simple.
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C
Rating: 5 out of 5
GOOD AND FAST
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S
Rating: 4 out of 5
Delivery on time and well packaged, very good trampoline, just some hooks from the net that have already come loose.
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S
Rating: 1 out of 5
I am disappointed because I did not receive the correct sleeves, the ones received are too small and therefore unusable and for the price, I organized a return. ...
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Response from France Trampoline
Hello Sir, we have taken your comment into account and we apologize if the sleeves for poles with a diameter of 25mm and 1.80m long do not fit your poles. We are ready to reconsider your request. Could you please send us your complaint by email via your customer account? Are the sleeves too short in length or not the right diameter for your poles? The France Trampoline team.
C
Rating: 5 out of 5
No problem, very good service at all levels
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J
Rating: 4 out of 5
Good
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D
Rating: 5 out of 5
I received excellent advice from a competent and pleasant person during a phone call. I ordered on the site without any issues. The delivery was on time and in accordance with the order. We installed the equipment following the instructions. It seems to be of good quality and the little children were and are still delighted. What more could you ask for?
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M
Rating: 5 out of 5
Very satisfied
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K
Rating: 5 out of 5
Very good. Order placed Wednesday afternoon, package received Friday morning. Nothing to say, it's perfect.
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M
Rating: 4 out of 5
Excellent quality trampoline, problem with the net attachment that was resolved quickly.
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A
Rating: 5 out of 5
Very good welcome by phone, delivery times respected, material compliant and of quality
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F
Rating: 5 out of 5
Everything was perfect. Bravo and thank you.
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S
Rating: 4 out of 5
Price of accessories and spare parts too expensive!!!
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P
Rating: 5 out of 5
good assistance during the purchase, I recommended it to friends
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P
Rating: 5 out of 5
Perfect service. Very friendly and professional phone reception.
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C
Rating: 5 out of 5
Product of very good quality as well as the France trampoline team giving good advice
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I
Rating: 4 out of 5
I was able to choose the delivery day and it went well even though we had to wait all day. A call to inform us of an estimated delivery time would be a plus (morning or afternoon without being ultra precise).
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C
Rating: 5 out of 5
Impeccable. Professional and top-notch. As usual.
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V
Rating: 5 out of 5
Very very good! Speed, home delivery, very good condition very good value for money
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A
Rating: 5 out of 5
Very good product.
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D
Rating: 5 out of 5
very beautiful product quality fast and compliant delivery
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O
Rating: 4 out of 5
Net a bit tight, we can't stretch it everywhere to fit under the structure. Otherwise my son is having a blast and so am I
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D
Rating: 5 out of 5
Fast and efficient. Very satisfied with the after-sales service.
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C
Rating: 4 out of 5
Trampoline of very good quality. Fast and careful shipping. I recommend this product.
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L
Rating: 5 out of 5
Everything perfect, from the website to the delivery
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M
Rating: 4 out of 5
Very good
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V
Rating: 5 out of 5
Meets expectations, good quality
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N
Rating: 5 out of 5
Complete satisfaction, both for the proposed product and for the accuracy of the information provided. Fast and impeccable delivery.
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S
Rating: 5 out of 5
Everything went very well: both the order, the delivery, and the assembly of the trampoline.
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S
Rating: 4 out of 5
Very good product, my children are delighted
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A
Rating: 5 out of 5
Trampoline received very quickly. Nothing to say
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M
Rating: 5 out of 5
After a month of use, the trampoline meets our expectations. The delivery went well, the assembly too (we took 4 hours), everything seems to be of very good quality. The only downside is that the net needs to be changed every year... written recommendation on it. That can get expensive in maintenance...
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E
Rating: 4 out of 5
Great trampoline, but it's a shame the ladder is not included!!! It's still quite a cost, we added some small equipment/material... Too bad!
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V
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
The trampoline corresponds to what we expected. It is space-saving and its assembly was not difficult. The delivery went very well within a very short time. Now the children are waiting for nice weather to fully enjoy it! We would like to find a protective cover that completely covers the trampoline (mat and protective net) but apparently, this does not exist at France Trampoline.
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