France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Competent and respectful customer service. Upon delivery, the trampoline had been damaged (tear) during transport, a new trampoline was sent to me promptly. Good material, you can order without surprises from this company.
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Jean Paul K.
Rating: 5 out of 5
following a purchase from 09/05/2016
Delivery, packaging, and product quality impeccable and easy assembly
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Christian R.
Rating: 5 out of 5
following a purchase from 11/05/2016
I have always found good and friendly reception when I called you = Thank you!
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Sylvie H.
Rating: 5 out of 5
following a purchase from 10/05/2016
I was listened to, thank you.
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Gerard C.
Rating: 4 out of 5
following a purchase from 10/05/2016
good
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Magali E.
Rating: 5 out of 5
following a purchase from 08/05/2016
Nothing to complain about. Material conforms to my order and in impeccable condition.
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Mélanie D.
Rating: 4 out of 5
following a purchase from 10/05/2016
Trampoline *** Assembly quite easy with 2 people. The children (and also the adults!) are starting to get their bearings. The product seems to be of good quality.
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Gianni C.
Rating: 5 out of 5
following a purchase from 12/05/2016
Excellent assistance and shipping, recommendable site.
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Francoise G.
Rating: 5 out of 5
following a purchase from 11/05/2016
I am completely satisfied with both the ease of ordering and the delivery conditions and time.
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Mostafa E.
Rating: 5 out of 5
following a purchase from 09/05/2016
very good product easy to assemble, we have a blast with the kids. Thank you trampoline France.
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Fabienne G.
Rating: 5 out of 5
following a purchase from 10/05/2016
superb
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Sabine L.
Rating: 4 out of 5
following a purchase from 11/05/2016
I am delighted with the trampoline I purchased. However, I am not satisfied with the delivery method: the carrier did not deliver on the scheduled day and I had to insist at the second agreed appointment for the delivery to be made after 5 PM.
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Sylvie P.
Rating: 4 out of 5
following a purchase from 10/05/2016
Very good product. It seems to be of good quality. We will see in use....
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David C.
Rating: 5 out of 5
following a purchase from 12/05/2016
Fast and reliable
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Zahid S.
Rating: 4 out of 5
following a purchase from 10/05/2016
Only one small problem with the delivery where I had to call many times to be delivered on time. I had requested express delivery in 48 hours and if I hadn't called your services several times and called the delivery person, I would have been delivered 5 days later.
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Dominique P.
Rating: 5 out of 5
following a purchase from 11/05/2016
Very effective advice over the phone. Delivery within three days. Everything was perfect. Well done.
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Gaetan D.
Rating: 5 out of 5
following a purchase from 11/05/2016
EXCELLENT. Very good quality trampoline, easy to assemble, identical to the ordered model, fast delivery.
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Laurent C.
Rating: 5 out of 5
following a purchase from 10/05/2016
Excellent products but it's a shame there is no assembly instructions for the trampoline surround!
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Sarah G.
Rating: 5 out of 5
following a purchase from 07/05/2016
Great, nothing to say.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 12/05/2016
Fast order and material meets my expectations (just a small tear on the tarp surrounding the springs, I hope it won't widen)
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Henri G.
Rating: 5 out of 5
following a purchase from 10/05/2016
Very fast delivery. Product as good, if not better than the original... We will have to appreciate its durability over time!
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Marie-Claire O.
Rating: 5 out of 5
following a purchase from 11/05/2016
Delivery on time. Solid trampoline that should last over time. Jumping surface large enough for my two teenagers. Good purchase even if a bit expensive.
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Jean-Michel G.
Rating: 4 out of 5
following a purchase from 11/05/2016
The only negative point, the shipping costs are too high.
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Angelique M.
Rating: 4 out of 5
following a purchase from 11/05/2016
Very good, except the cushion attachments that broke. Be careful not to hook them with the net attachment underneath but around the circular tube of the trampoline. I have warned and hope for a replacement delivery of the elastics???????? I am still waiting. Otherwise, the edge of the cushion rises and reveals the trampoline tube, probably due to the net. There would probably be a need for additional cushion attachments. Otherwise, excellent product. Excellent sturdiness when my daughters jump on it, nothing moves. Well done to France Trampoline.
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Jean-Charles J.
Rating: 4 out of 5
following a purchase from 11/05/2016
Product conforms to the order, delivery time respected. Good quality product, easy to assemble.
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Christelle R.
Rating: 5 out of 5
following a purchase from 09/05/2016
Very good, very efficient response to emails, delivery on time. No issues.
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Thierry M.
Rating: 5 out of 5
following a purchase from 08/04/2016
Perfect!!
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Caroline F.
Rating: 5 out of 5
following a purchase from 05/05/2016
Fantastic customer service, the best I have ever had in Italy. I would absolutely recommend you to everyone.
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Serge T.
Rating: 5 out of 5
following a purchase from 02/05/2016
First, the website is very well constructed to help choose the trampoline. We opted for the model ***. The order went smoothly and delivery was in less than a week. Having the experience of a trampoline bought from large retailers that lasted 4 years before the fabric tore; upon receipt, I noticed the difference in quality: the structure, fabric, and protection are really sturdier and justify the price difference. The only downside is the fragility of the plastic hooks for closing the entrance. The paper manual is a bit lacking, but the tutorial found on YouTube is perfect.
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Luis S.
Rating: 5 out of 5
following a purchase from 09/05/2016
I HAVE NOT HAD ANY PROBLEMS THROUGHOUT THE ORDER AND DELIVERY PROCESS
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Angelo M.
Rating: 5 out of 5
following a purchase from 05/05/2016
Nothing to complain about, everything as expected at the purchase
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Mirella G.
Rating: 5 out of 5
following a purchase from 08/05/2016
Everything is fine from delivery to the quality of the product which seems to be excellent. Assembly is quite simple although the instructions could be more detailed, in fact, we had to analyze them well because in some points they were unclear.
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Anne M.
Rating: 5 out of 5
following a purchase from 04/05/2016
Delivery without difficulty of spare parts
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Yves K.
Rating: 4 out of 5
following a purchase from 10/12/2015
Perfect delivery conditions. Quality material. Clear instructions. User safety is prioritized. Note, assembly requires two people and some handyman skills.
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Luca B.
Rating: 5 out of 5
following a purchase from 24/04/2016
Quality trampoline, fast and precise service....excellent ...to recommend....
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Iga Anna G.
Rating: 4 out of 5
following a purchase from 03/05/2016
Everything excellent, the lady on the phone was very kind, the only flaw was the courier! He delivered a completely broken package, hastily, I accepted with reservation (thank goodness) and shortly after I checked the product and indeed the bags of springs were open and one spring was missing. I called the courier back to check on his van but he cut me off and said he would call me back....but I never heard from him again. Fortunately, the company is serious and sent me the springs as soon as I explained the problem without even arguing. So I would say a serious and reliable company, the trampoline I purchased is fantastic.
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Agostino P.
Rating: 5 out of 5
following a purchase from 29/04/2016
Excellent product, although basic, very serious and precise company even in the delivery assistance phase. Detailed assembly instructions. Satisfied, I recommend it to everyone.
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Eric M.
Rating: 4 out of 5
following a purchase from 02/05/2016
I am very satisfied with the product, which is undoubtedly of quality, not to be compared at all with other similar ones that are definitely of lower quality, very easy to assemble, if I have to make a small criticism I think that in the complete package given the cost including the ladder would have offered a complete product.
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Le Roc C.
Rating: 4 out of 5
following a purchase from 26/04/2016
Delivery on time, good technical advice over the phone without waiting. The quality seems to be there. The only downside is the receipt of the check to validate the order is not very commercial.
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Associazione C.
Rating: 4 out of 5
following a purchase from 03/05/2016
Very good and professional, thank you
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