Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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Lénaick D.
Rating: 5 out of 5
following a purchase from 06/04/2014
Excellent, reliable, quality material and deadline respected. Very favorable review
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Aurélie L.
Rating: 5 out of 5
following a purchase from 27/04/2014
Good communication following delivery issues with the carrier, well detailed site, very correct trampoline description, accessories top-notch. Very good experience regarding this purchase, the product is worth its price, good quality. 4 happy children and us too!!
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Vanessa D.
Rating: 5 out of 5
following a purchase from 02/03/2014
Very good product the children are delighted! The diameter 360 is sufficient for 2 children (5 and 7 years old).
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Paco C.
Rating: 4 out of 5
following a purchase from 15/03/2014
The product I bought is very good and arrived quite quickly
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Pascal E.
Rating: 5 out of 5
following a purchase from 22/02/2014
to summarize, lightning delivery, product quality and customer service at the top...
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Laurent L.
Rating: 5 out of 5
following a purchase from 15/03/2014
My purchase of the Jump'Up 300 Trampoline Pack + Net + Ladder went very well, from ordering to delivery. The France Trampoline site is very well done with all the answers to the questions one might have before buying the new trampoline. For my part, I already had one before at a 'low price', but of poor quality compared to this one. Nothing to see in terms of quality and durability. The net attachment is very well thought out. The price may not be very competitive, but it's made in France and the important thing is to support our country.
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Sandra F.
Rating: 4 out of 5
following a purchase from 11/04/2014
Perfect
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Response from France Trampoline
I am very satisfied with the services and seriousness of France trampoline. Indeed, I was regularly informed about the processing of my order: order confirmation, preparation and shipping of the material (2 days). I received my package 5 days later (delivery in Alsace) and the carrier contacted me 72 hours in advance to arrange the delivery. The material gives an impression of quality and solidity. In terms of stability, there is really an advantage compared to other trampoline brands. I would make a small criticism regarding the ladder and more specifically about the locking system of the steps on the metal tubes. Indeed, the attachment point located in the step is not large enough, which results in the socket with the L-shaped groove not locking and making a complete turn. This is just a point for improvement. I do not regret my investment.
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Leslie Lara W.
Rating: 5 out of 5
following a purchase from 07/03/2014
Very good product. Our 2 children aged 12 and 7 are happy with this acquisition. However, the instructions in the manual need to be revised. We could not manage to assemble the ladder correctly. Moreover, the gift sent with the trampoline to play with the ball is too small for the model we chose.
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Olivier M.
Rating: 5 out of 5
following a purchase from 04/04/2014
very serious site fast delivery very good quality
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Stéphanie T.
Rating: 4 out of 5
following a purchase from 21/02/2014
Delivery time respected. Quality product. To see with time....
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Nelly R.
Rating: 4 out of 5
following a purchase from 11/04/2014
very happy with the product.
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Stephane H.
Rating: 5 out of 5
following a purchase from 07/03/2014
Serious company, quality material, respected deadlines
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Marie Pierre D.
Rating: 5 out of 5
following a purchase from 13/02/2014
trampoline received quickly and of quality, quick assembly
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Agnes N.
Rating: 4 out of 5
following a purchase from 26/02/2014
very good site, serious and fast.
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Frédéric C.
Rating: 5 out of 5
following a purchase from 12/03/2014
INFO ORDERS
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Jean-marc Et Kirsi D.
Rating: 5 out of 5
following a purchase from 19/02/2014
The service from France Trampoline is perfect. A small downside as always, the carriers come without warning.
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Response from France Trampoline
Hello, Thank you for your comment. Your order includes small accessories. We clearly specify in several visible locations on the site (homepage box,
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Aimoz F.
Rating: 4 out of 5
following a purchase from 16/04/2014
France Trampoline: a very reliable site. Our trampoline was no longer available at the time of our order and the indicated deadlines turned out to be accurate. The delivery went perfectly. The carrier contacted us more than 72 hours in advance to set up an appointment. The assembly of the trampoline was quick (less than 2 hours with 3 people). Our children have been testing it every day since... Very good value for money.
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Nathalie M.
Rating: 4 out of 5
following a purchase from 02/04/2014
Very high quality trampoline compared to other models we see everywhere. Delivery time respected and very good telephone reception. Thanks to the entire FRANCE TRAMPOLINE team.
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David C.
Rating: 5 out of 5
following a purchase from 09/04/2014
sending emails) that the carrier does not call for a shipment of accessories only. Please mention an address where delivery can be made during the week and during the day. The France Trampoline team.
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Helou A.
Rating: 4 out of 5
following a purchase from 22/04/2014
Fast delivery.
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Laurent D.
Rating: 5 out of 5
following a purchase from 01/04/2014
Very available. Good advice.
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Gilles S.
Rating: 4 out of 5
following a purchase from 25/02/2014
good
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Nathalie P.
Rating: 5 out of 5
following a purchase from 04/03/2014
Very good product whose price is fully justified. After seeing trampolines sold in well-known stores, the additional investment does not seem disproportionate given the quality of the materials used and the final result. Delivery of the packages on a very well-packaged pallet by competent delivery people.
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Franck D.
Rating: 5 out of 5
following a purchase from 22/04/2014
The site is well designed to clearly define the product. Being contacted to verify the information is a plus to ensure that the order is correct. The received products are of quality and the shipping is fast.
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Jean-paul M.
Rating: 5 out of 5
following a purchase from 22/04/2014
Delivered quickly and in accordance with the order. Thank you again
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Tiphaine D.
Rating: 4 out of 5
following a purchase from 22/04/2014
Nothing to say for now, will see later on the duration.
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Guy C.
Rating: 5 out of 5
following a purchase from 18/03/2014
very good
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Bruno G.
Rating: 5 out of 5
following a purchase from 11/02/2014
Very large choice of products. And very high professionalism
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Damien M.
Rating: 4 out of 5
following a purchase from 31/03/2014
No email to notify us of the shipment, and the delivery company also did not send me the SMS with the code for the second delivery.
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David P.
Rating: 5 out of 5
following a purchase from 31/03/2014
Simple and precise order with a very reasonable delay and obvious quality, I recommend this site which is very serious.
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Michel G.
Rating: 4 out of 5
following a purchase from 31/03/2014
Received the cover in excellent condition and within reasonable time.
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Stephanie G.
Rating: 5 out of 5
following a purchase from 03/03/2014
FAST AND RELIABLE SERVICE
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Nicolas B.
Rating: 5 out of 5
following a purchase from 17/02/2014
Quality material, easy to assemble, we had a manufacturing defect on the jumping mat, customer service reacted quickly to send us a new mat, everything is compliant!
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Christian D.
Rating: 4 out of 5
following a purchase from 03/03/2014
Hello, When my trampoline was delivered, I had ordered an anchoring kit at the same time. It was not delivered at the same time. I had to return to the site to understand that it was out of stock and that the delivery was delayed. An email notifying me of this setback would have been welcome. Regards
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Response from France Trampoline
Hello, thank you for your comment. The anchoring kit was mentioned as out of stock on the product page and in the cart. We specifically mention a two-part shipment to avoid delaying the delivery of the trampoline and without additional costs. We apologize for this misunderstanding. The France Trampoline team.
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Véronique H.
Rating: 5 out of 5
following a purchase from 09/03/2014
Nothing to report everything is perfect
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Jean Yves H.
Rating: 5 out of 5
following a purchase from 16/02/2014
Competent contact person, deadline respected
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Bruno F.
Rating: 5 out of 5
following a purchase from 02/03/2014
Perfect, both in terms of product quality and delivery
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Nicolas B.
Rating: 4 out of 5
following a purchase from 23/03/2014
The quality of the supplied material is good. However, we have a small issue because the ground anchoring kit was not provided. It was not mentioned on the delivery note, my wife sent you a message this weekend raising the issue as the money for the kit has been cashed.
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Response from France Trampoline
Hello, We acknowledge receipt of your comments. We received the email this morning and we have replied to it. The anchoring kit was indeed placed in the trampoline box after verification. We are waiting for your feedback. The France Trampoline team.
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Sabrina T.
Rating: 5 out of 5
following a purchase from 30/03/2014
Very good purchase, very good quality, the children are having a lot of fun. I recommend this site. Thank you.
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Sylvain B.
Rating: 4 out of 5
following a purchase from 23/03/2014
BLA BLA
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