Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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J
Jennifer B.
Rating: 5 out of 5
following a purchase from 19/12/2013
Fast order, very friendly contact and especially excellent quality trampoline :-) thank you
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Thierry L.
Rating: 5 out of 5
following a purchase from 21/11/2013
The advice provided for choosing the trampoline based on users.... is remarkable. The description of the materials used is precise. The follow-up of the order, the sending of an email in case of storm risk in the region where you reside shows the professionalism of the company and the importance it places on its customer.
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Cecile G.
Rating: 5 out of 5
following a purchase from 16/01/2014
VERY GOOD
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Isabelle C.
Rating: 4 out of 5
following a purchase from 02/01/2014
Nothing to report
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Anna D.
Rating: 5 out of 5
following a purchase from 09/01/2014
your services are sublime.
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Nathalie F.
Rating: 4 out of 5
following a purchase from 25/12/2013
Fast delivery, clear assembly instructions, quick and effective online help. The trampoline has not yet been tested. We are waiting for some rays of sunshine...
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Elisabeth P.
Rating: 5 out of 5
following a purchase from 11/12/2013
I found the phone contact perfect, the deadlines perfect, although I had a small issue with the carrier for my second order.. I think you should specify that when changing a tarp, it is preferable to change the springs at the same time. I believe I remember that the spare parts were not printed in the catalog you offer
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Gwenael K.
Rating: 4 out of 5
following a purchase from 29/01/2014
Good
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Laurent C.
Rating: 5 out of 5
following a purchase from 11/12/2013
product conforms, good quality trampoline
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Henri M.
Rating: 5 out of 5
following a purchase from 29/01/2014
very good quality easy assembly we are waiting for nice days to have fun I do not regret
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Emilie G.
Rating: 5 out of 5
following a purchase from 08/01/2014
excellent quality for this surround cushion, adaptable to trampolines not purchased from them, very good communication and very attentive to its future customers .... all ++++ for this Bordeaux company. very fast delivery (2 days)
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Léo R.
Rating: 5 out of 5
following a purchase from 01/01/2014
Excellent material and complete and fast delivery! Really very satisfied!!!
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Albert S.
Rating: 5 out of 5
following a purchase from 20/11/2013
Reactivity Quality perfect after-sales service
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Charline R.
Rating: 4 out of 5
following a purchase from 18/12/2013
The only thing we really missed was more explanations on the assembly instructions for our safety net. 'Real' photos would help us understand in a more concrete way the method to use to assemble the net from start to finish. Otherwise, the contacts are very competent and very friendly.
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Response from France Trampoline
hello, we thank you for your comment and we have forwarded this to the custom nets service. This service remains available for any installation assistance from Monday to Friday. The France Trampoline team
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Yoann D.
Rating: 5 out of 5
following a purchase from 17/12/2013
Very good, pleasant treatment, questions answered clearly and product quality according to our expectations. Noteworthy is the effort made to ensure we could have our order on time for a gift, the follow-up and attention provided with seriousness and professionalism but with a friendliness that is appreciated. I can't think of anything to improve, keep it up and I'm sure you will do very well
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François A.
Rating: 5 out of 5
following a purchase from 21/01/2014
We easily found what we were looking for on the site. The package arrived quickly, without any particular problem
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Christian C.
Rating: 5 out of 5
following a purchase from 04/01/2014
Very good service performance, very good warranty handling on our defective mat. The children are very happy, very good quality material, nothing to do with supermarket trampolines. Much more bounce, much more robust material. Thank you
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Response from France Trampoline
Hello, We thank you for your comment and your positive feedback. We indeed try to provide you with the best trampolines that will follow your children and your family for many years. Our products have nothing to do with the trampolines you find in supermarkets and we are happy to see that you have noticed it. The France Trampoline team
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Severine D.
Rating: 5 out of 5
following a purchase from 09/01/2014
very serious company, very high quality material. Very good phone reception.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 11/12/2013
Very pleasantly surprised by the after-sales service. Very rare these days! Quick and efficient response ... Very satisfied
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Magali G.
Rating: 5 out of 5
following a purchase from 27/11/2013
The trampoline is large and sturdy; it allows for significant jumps that delight our children
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Guilhem B.
Rating: 5 out of 5
following a purchase from 08/01/2014
received on time, careful packaging, very good quality material in every detail, very complete assembly instructions, very easy assembly
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Prisca V.
Rating: 5 out of 5
following a purchase from 11/12/2013
Professional Very good material
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Madame D.
Rating: 5 out of 5
following a purchase from 01/01/2014
very satisfied with the after-sales service
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Moreau G.
Rating: 5 out of 5
following a purchase from 06/12/2013
nothing. perfect.
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Antonio B.
Rating: 5 out of 5
following a purchase from 09/01/2014
Everything was exceptional
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Manuel V.
Rating: 5 out of 5
following a purchase from 17/12/2013
Everything excellent. I recommend other users to buy calmly and with full confidence. I only recommend that the girl who answers the phone be a little sweeter as she tends to be direct and serious and I say this with all affection and humility. Since the attention received from the company, the material and having had the luck to have spoken with Miss. *** HAVE BEEN MORE THAN EXCELLENT!
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Francisco José V.
Rating: 5 out of 5
following a purchase from 17/12/2013
The pre-sale service has been very clear and I have received adequate help to decide on the model. When placing the order, I received timely information about the delivery. Very satisfied. Thank you.
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Stephane E.
Rating: 4 out of 5
following a purchase from 30/11/2013
very good quality material issue upon receipt: I ordered 2 items that were brought by 2 different delivery people on the same day and I was not informed of this so I didn't know if I should accept the first package it would be wise to inform beforehand of this situation
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Response from France Trampoline
Hello, indeed for your case, we used 2 carriers: 1 for the trampoline (managed by a carrier suitable for this type of package) and 1 for an accessory (managed by a specialist small package carrier). The delivery taking place on the same day is a simple coincidence. We thank you anyway for your comment so that we can improve this point internally. The France Trampoline team
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Valerie T.
Rating: 5 out of 5
following a purchase from 02/11/2013
good quality product, and very effective and friendly phone information
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Julio L.
Rating: 5 out of 5
following a purchase from 26/12/2013
Totally satisfied. Everything perfect
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Stephanie D.
Rating: 5 out of 5
following a purchase from 17/10/2013
Very good seller and very good trampoline!
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Perrine B.
Rating: 5 out of 5
following a purchase from 14/11/2013
Good advice. Friendly contact. Ultra fast delivery.
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Benoit M.
Rating: 4 out of 5
following a purchase from 27/11/2013
Very happy with the product Delivery within three days! the product looks very solid!
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Claudine F.
Rating: 4 out of 5
following a purchase from 24/12/2013
following our order in September 2013 the springs were not the right size. we had to call you to get the right ones now problem solved good quality material
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Cédric L.
Rating: 5 out of 5
following a purchase from 19/11/2013
Great advice and after-sales service. Top product.
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Elodie L.
Rating: 5 out of 5
following a purchase from 12/11/2013
Super quality, ultra-fast delivery, very attentive and very responsive team, really nothing to say, I recommend!
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Christophe P.
Rating: 5 out of 5
following a purchase from 03/12/2013
very satisfied, the contacted people are nice and very serious, no problem...
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Valérie L.
Rating: 5 out of 5
following a purchase from 11/11/2013
Very professional
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Nadege M.
Rating: 4 out of 5
following a purchase from 23/12/2013
Fast and correct delivery now the weather has not yet allowed us to assemble the trampoline!!!
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Laurence G.
Rating: 5 out of 5
following a purchase from 18/11/2013
Just perfect I am delighted today my daughter will discover it because it is her birthday very good quality and I must admit I tried it and had a blast :) I recommend excellent quality/price ratio
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