Customer reviews of France Trampoline

Quality of the website: Excellent Quality of the ordered product: Excellent Quality of the shipping package: very good Speed of service: Excellent

I am completely satisfied with the service provided. My order was processed immediately. I was informed right away: about the receipt of the order, the payment, the delivery methods. Contact was made by the carrier, deadlines were respected. It was a pleasure to deal online with a company so demanding about the quality of the relationship and customer information. Too bad we don't buy a trampoline every year!

very satisfied

very fast, very good contact with customer service I am very satisfied, and my children are too

Excellent service, fast delivery and excellent customer service, a spring was missing, 2 days after reporting it a new spring arrived at our home. My son loves his birthday gift as do mom and dad :-) So I highly recommend France Trampoline.

top!

Good product, fast delivery. Only downside the delivery person who left all the boxes on the ground and did not want to take them down to the garage, thus blocking access.

First of all, sorry for my late response to your inquiry. Very satisfied with your service. Indeed, despite a delivery date announced at the order that was about to not be respected, you took care of a fast delivery to meet your commitments (thank goodness I called you). Regarding the delivery of the product, the bag containing the assembly parts was open in the box and 3 bolt covers were broken as well as 2 plastic net supports (foot attachment and net attachment)... too bad... In any case, your welcome and your responsiveness are OK. I hope to receive the damaged parts during transport for free. Best regards

Super quality, sent and received well within the time frame and also the assembly instructions are very well explained, just to say that there is nothing to complain about. Thank you for your professionalism

very good bounce

Satisfactory

we are very happy with the quality of the trampoline, the delivery time and the delivery. We recommend this site and this product (trampoline 4.60 m with safety net)

nothing to say excellent

Assembly a bit tough but with two it goes very well, impeccable quality and reassuring safety... even for adults!

fast delivery and quality of products

Very well done site, very competent customer service.

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Nothing to complain about. Fast delivery. Product corresponding to what was expected.

quality product, super fast delivery. I highly recommend

We are completely satisfied with our order from France Trampoline. The trampoline is of a quality significantly superior to those found in large retail chains (stores and online), for a price that is indeed a bit higher, but not so much considering the quality gain. Details, perhaps, but which ultimately change everything. For example, the feet of the net structure go all the way to the ground, which prevents them from being knocked over at the slightest gust of wind. The net is well tensioned around the trampoline, which allows it to truly serve as safety, because what good is a floppy net that will only entangle the child in their fall without holding them? The top of the net is made rigid by a ring, which is much more aesthetic. And above all, the assembly was long but simple because the holes align well with each other, the pieces fit together well. Instructions in very clear French, and there are also video explanations on the site. In short, impeccable. Perfect also on the choice of carrier, who completely left us the choice of delivery day (J+10 after the call because I couldn't do it before), which is convenient when you have to take time off. I called to check the delivery slot: very friendly and precise response... and driver on time. I didn't know France Trampoline and always hesitate a bit to order from a

It's great, nothing to say, deadlines respected, quality material, currently 100% satisfied.

Very good, good product, simple assembly, pleasant use.

Very nice color for this hammock and good quality. For the fixing kit, it would need slightly longer cords (5m instead of 3). Otherwise, it's perfect.

Negative: The carrier made an appointment without checking the presence of all the packages. Assembly instructions not always precise enough. Assembly clamp not very practical. Positive: the trampoline seems to be of very good quality. We will have to see its durability over time.

Good service in general.

Delivery to Belgium in 5 days, quality product. Perfect!!!

Fast and efficient delivery, adapted to my availability.

Very good product.

Products received conforming to the choices. Very high quality advice adapted to our needs. Safety panel offered (that's a real plus). Thank you, the teens are having a blast!!

Easy assembly. No issues with the parts. Used it for only 24 hours but seems to be of very good quality. The only downside is for the transport aspect. Impossible to have the transporter's number to arrange an appointment. No delivery date. Only a call from the delivery person when in front of the house while we were at work. We had to urgently arrange with the neighbors for them to receive it. Otherwise, 5 stars. France Trampoline should improve this logistics.

Good product, but much longer to assemble than what the site says. Count 30 hours!

Super fast, product conforms and of quality.

Very satisfied with France Trampoline, speed, efficiency.

The site clearly presents the different offers, the order is simple, the delivery is fast, the packages received in excellent condition, the assembly is simple, clearly explained by the notice.

Quality of service and advice not detailed enough. The product could be better described, I did not understand that the trampoline net was inside the trampoline and that the trampofoot could not fit. The ladder purchased does not touch the ground, too bad! Impossible to make a trench along the trampoline, so the ladder is unsuitable for the product!

A bit expensive but impeccable material, very good quality, easy to assemble, very good delivery times. The only downside is that I would have preferred a protective cover instead of the mini trampoline. I would recommend this site to my friends, thank you!

Very good service. Good quality-price ratio of the product. Very good responsiveness regarding the delivery of the product.

We received our trampoline within the announced deadlines, the carrier was very friendly. The package was in very good condition. The assembly was quick thanks to the well-explained notice. The product is exactly as shown on the site, we were not disappointed. Now we will see its sturdiness in use. Our little children are having a great time. I talk about your site to those around me.

Service as expected. Fast delivery.

I ordered the Apollo sport trampoline. It was delivered quickly and without any problems. The assembly took a bit long but we took our time and it is a very large trampoline. Now everyone is having fun, the children, the adults, and even the guests are enjoying it. We are delighted. Thank you France Trampoline. P.S.: we ordered the protective skirt that goes around because we have very young children and a dog, it's perfect!! It fits perfectly to the trampoline and is easy to set up. An essential accessory.