Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 4 and 5 stars

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Benoit F.
Rating: 4 out of 5
following a purchase from 01/02/2012
During a two-part delivery (due to stock shortage), better tracking of the second batch would be appreciated (updating 'track the order step by step').
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Ingrid B.
Rating: 5 out of 5
following a purchase from 21/12/2011
I have not yet received my order but customer service has called me several times to inform me of the status of my order and when I will receive it. I find this very professional! I am waiting to see the follow-up!
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Julien S.
Rating: 4 out of 5
following a purchase from 08/02/2012
Okay for the order on the site. A part was missing and that's the only downside. But the delivery is very fast.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2012
Advice by phone was very clear. Delay between order and delivery of 3 days. Very friendly and helpful delivery person. Material conforms and very easy to assemble. In short, all good!!! If needed, I wouldn't hesitate to call this site again.
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Luc H.
Rating: 4 out of 5
following a purchase from 01/02/2012
Very educational site for choosing your item after having well defined, thanks to the provided help, your own specifications. The only downside is that only after payment do you learn that there is a stock shortage, and that the delay exceeds 15 days. This is well compensated after a phone call, where it is immediately proposed to refund if the delay is too long (in this case, a birthday gift, on a precise date!). The purchase is therefore maintained, and the delay is in progress.
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Cyrille D.
Rating: 4 out of 5
following a purchase from 17/01/2012
Very good product. The assembly instructions could be a bit more explicit.
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Sophien M.
Rating: 4 out of 5
following a purchase from 31/01/2012
Fast delivery, availability of products,
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Marie Pierre J.
Rating: 4 out of 5
following a purchase from 05/12/2011
We are still waiting for the trampoline ladder but have been informed of this supply issue. So nothing to say, we are satisfied.
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Jean-remi D.
Rating: 4 out of 5
following a purchase from 08/01/2012
Nothing to complain about France Trampoline. The only remark is that the installation instructions could be improved.
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Thierry F.
Rating: 5 out of 5
following a purchase from 22/01/2012
Hello, I just bought a Booster 390 trampoline: bought on Friday and delivered on Wednesday without any problems, good advice on the phone, as soon as assembled we realize the quality of the product, the children loved the soccer goals, thanks to France trampoline
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Philippe N.
Rating: 4 out of 5
following a purchase from 25/12/2011
Very good quality product, conforms to the order. Ultra-fast shipping after phone confirmation of the jump mat measurements at the initiative of France trampoline. Delivery person's visit not confirmed in advance!
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Vincent P.
Rating: 5 out of 5
following a purchase from 18/12/2011
Very good ordering process. Impeccable delivery by direct appointment at the initiative of the carrier. Postponed twice at my request without any problems.
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Valérie L.
Rating: 4 out of 5
following a purchase from 05/02/2012
Transport cost very high just for the TrampoFoot. Maybe you could send it by La Poste
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Arlette C.
Rating: 5 out of 5
following a purchase from 05/02/2012
quality material - very professional and fast.@++++
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Gregory D.
Rating: 5 out of 5
following a purchase from 17/12/2011
better tracking of deliveries
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Christophe F.
Rating: 5 out of 5
following a purchase from 26/11/2011
Delivery without problems Good quality product And especially very easy to assemble (2h) Highly recommend!!
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Jonathan C.
Rating: 5 out of 5
following a purchase from 03/02/2012
good value for money and fast delivery by appointment: perfect
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Isabelle E.
Rating: 5 out of 5
following a purchase from 09/12/2011
Small problem that was resolved regarding the carrier. Being a private individual, I do not have any future purchase plans (except for possible needs for spare parts to replace).
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Jean-christophe B.
Rating: 5 out of 5
following a purchase from 27/01/2012
I found what I was looking for in a few clicks, at a fair price and delivered within the announced deadlines.
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Pascal T.
Rating: 4 out of 5
following a purchase from 12/01/2012
pleasant and professional telephone reception delivery times respected thank you France trampoline
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Bertrand D.
Rating: 5 out of 5
following a purchase from 04/01/2012
super welcome. nothing to say.
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Muriel A.
Rating: 5 out of 5
following a purchase from 04/01/2012
very very fast delivery (surprising) very good quality product, and very clear assembly instructions!! really nothing to say everything is perfect!! Very Professional!
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Chrystele R.
Rating: 5 out of 5
following a purchase from 04/01/2012
Very good product, well secured, fairly easy to assemble. Very good information for safety rules.
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Isabelle B.
Rating: 5 out of 5
following a purchase from 17/01/2012
Even though I have not yet received the trampoline for our holiday home, I am very happy with the personalized customer service received by phone. Bravo! It is very refreshing not to be an anonymous internet customer. The only thing I would suggest regarding your website would be to include more photos with small and large children on the trampolines with the diameters of the trampolines clearly written so that one can judge from a distance the size to choose; even if it is difficult, try to take photos in 'normal' gardens, i.e. not in parks in the countryside because once again, it is not easy to realize the size of the trampoline. Thank you.
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Guillaume B.
Rating: 4 out of 5
following a purchase from 26/12/2011
Good quality material of which I am very satisfied. I take away one star because I could not discuss with the delivery person who passed by once without warning me, and only called me later.
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Loïc A.
Rating: 4 out of 5
following a purchase from 05/12/2011
GOOD MATERIAL FAST DELIVERY BUT STILL A BIT EXPENSIVE
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Franck P.
Rating: 5 out of 5
following a purchase from 23/01/2012
excellent
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Yannick M.
Rating: 4 out of 5
following a purchase from 23/01/2012
Very good quality of responses, and moreover does not push to consumption
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Michel B.
Rating: 4 out of 5
following a purchase from 18/12/2011
I am very satisfied
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Denis C.
Rating: 5 out of 5
following a purchase from 20/11/2011
Fast and compliant delivery
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Lenaick J.
Rating: 5 out of 5
following a purchase from 18/12/2011
very good advice by phone and commercial offer adapted to our needs. Oxygène trampoline installed, tested and approved!
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Sylvain L.
Rating: 5 out of 5
following a purchase from 18/12/2011
good quality product, fast service, fast delivery
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Raphael M.
Rating: 5 out of 5
following a purchase from 20/11/2011
very serious at all levels. very short deadlines. Good quality. Easy to assemble. The first jumps ........ Wow!
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Jerome D.
Rating: 5 out of 5
following a purchase from 19/11/2011
ras sinon to say exceptional site, welcome, sending, super thank you
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Indavong V.
Rating: 5 out of 5
following a purchase from 07/01/2012
Very complete site. Order processed very quickly. Material of very good quality. Only downside, the delivery person did not announce his passage.
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Vincent P.
Rating: 4 out of 5
following a purchase from 31/12/2011
In the comment of my order, I had indicated a reception of the S08 material (cd made in S06 if I remember correctly). This request was not taken into account and caused me some reception issues... Too bad. Regarding the delivered tarp, there was no instruction for the fixings. Too bad as well.
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Sébastien O.
Rating: 5 out of 5
following a purchase from 14/01/2012
Fast delivery 5 days including weekend Easy to assemble trampoline quality materials My daughter loves it.
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Christelle P.
Rating: 5 out of 5
following a purchase from 19/11/2011
Hello, I was very satisfied with the phone reception, the professionalism of the team, and the quality of the product. We have great times on this trampoline which seems very sturdy, the dimensions allow 3 people (-100kgs in total of course!) to have fun safely. Thank you to the whole team!
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Marina S.
Rating: 5 out of 5
following a purchase from 09/12/2011
In the spare parts, especially for the tubes (net attachment), it would be better to offer the tube size rather than the diameter. I mistakenly ordered the wrong tubes but France Trampoline resent me the correct tubes for free. Great company, yes, I will continue to source spare parts or others from them...
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Brossard P.
Rating: 4 out of 5
following a purchase from 02/12/2011
The site is fun. For now, I am waiting for my trampoline... which is in the process of being made. I was informed of the delay of my order. Thank you
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