The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
The ordering and delivery process worked perfectly. The trampoline, assembled but not yet used, seems to match the description. The documentation could be more precise: test it by having someone who has never done it and is 'not handy' assemble the trampoline and note the questions and hesitations. Then, especially, the small supplies like screws, nuts, etc. are provided without any surplus, the strictly necessary quantity, even insufficient. We were missing a small elastic string (Missing in the package? Lost by us?). Perhaps understandable for a low-end product, but an irritating and ridiculous stinginess for a trampoline sold for 700 euros.
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Valerie R.
Rating: 5 out of 5
following a purchase from 02/12/2011
It's very good
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Marielle C.
Rating: 4 out of 5
following a purchase from 20/01/2012
I have not yet been delivered but for now I am happy with the site, the procedure to follow everything is great for now. To be continued.
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Vanessa D.
Rating: 4 out of 5
following a purchase from 25/11/2011
I don't rate very good because the trampoline skirt was defective but the quality of the service and products (except the skirt) is up to par.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 09/12/2011
Lightning reception, three days after my order. The packages were on a pallet and everything was in good condition. The + my order was made online and was available but in reality a month delay (too many orders during the weekend). The commercial service informed me of the delay and offered to deliver a larger one for the same price. I find this proposal very commercial. Otherwise, the trampoline is solid and the design seems serious. The children are delighted with the purchase. I sincerely thank quality companies and trust them. Keep it up. Best regards I. from Seine et Marne
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Annie C.
Rating: 5 out of 5
following a purchase from 25/11/2011
ultra fast and correct service
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Françoise O.
Rating: 5 out of 5
following a purchase from 20/01/2012
Thank you, it's perfect there is nothing to change. F.O
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Philippe G.
Rating: 5 out of 5
following a purchase from 23/12/2011
Very good product, good service
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Sophie G.
Rating: 5 out of 5
following a purchase from 09/12/2011
Very good transaction: advice, speed, seriousness. I haven't had the chance to test the trampoline yet, I'm waiting for the snow to melt!
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Jerome L.
Rating: 5 out of 5
following a purchase from 09/12/2011
not much to complain about, order received on time, help with assembly by phone, very satisfactory result for the children. unfortunately, we do not need other trampolines, so no further needs on this site
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Christophe B.
Rating: 5 out of 5
following a purchase from 06/01/2012
Excellent service. The model I wanted was out of stock, so I was able to get the next model for the same price.
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Karine P.
Rating: 4 out of 5
following a purchase from 13/01/2012
After the storm of December 2011, my trampoline was 'folded' and thus damaged... but thanks to the after-sales service I quickly received the defective parts to repair my trampoline. Plus, I didn't pay for shipping. Thank you for their professionalism.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 09/12/2011
I have nothing to blame France trampoline for, the only complaint I could have had would have been for the carrier who forgot me for the re-delivery, but since the error is human, and ultimately the delivery took place, everything is perfect. It is certain that if I need I will return to this site.
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Jean-pierre G.
Rating: 4 out of 5
following a purchase from 25/11/2011
Nothing in particular
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Monsieur R.
Rating: 5 out of 5
following a purchase from 30/12/2011
Order service n/a. Support also, but with just a small improvement (like a plan or Google Earth) provided to the customer who comes to pick up an item themselves at the Gradignan depot. There is nothing at the moment and it's not easy to find when you don't know. It's not a big deal to include on a site.
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Stephane E.
Rating: 5 out of 5
following a purchase from 24/11/2011
the assembly documentation could be improved but the quality of the material is very good
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 05/11/2011
excellent ordering system, delivery tracking n/a, top product
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Chantal J.
Rating: 4 out of 5
following a purchase from 29/12/2011
I had some issues placing my order regarding the addresses (the billing address was not the same as the delivery address...) but I called and spoke to lovely people
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Philippe F.
Rating: 5 out of 5
following a purchase from 21/11/2011
n/a
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Virginie L.
Rating: 4 out of 5
following a purchase from 19/11/2011
Very satisfied so far ... I hope it will withstand well over time and under the weather ...
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Gouvernon A.
Rating: 5 out of 5
following a purchase from 03/12/2011
speed of service, quality of product, nothing to complain about.
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Marion L.
Rating: 5 out of 5
following a purchase from 02/12/2011
A proposal for assembling the trampoline would be interesting, the zipper of the net does not slide very well.
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Danièle C.
Rating: 4 out of 5
following a purchase from 01/12/2011
I am satisfied with the order I placed with France Trampoline. My little girls were delighted and that is the main thing. I will certainly call on you for another order. But not in the immediate future.
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Frederic S.
Rating: 5 out of 5
following a purchase from 10/11/2011
Excellent service
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Dana R.
Rating: 5 out of 5
following a purchase from 02/11/2011
For a first order, nothing to say.
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Pascal C.
Rating: 5 out of 5
following a purchase from 22/11/2011
We ordered twice and were very satisfied with the service.
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Benoît D.
Rating: 5 out of 5
following a purchase from 05/12/2011
Order delivered on time even during the busy end-of-year period. Easy and not too long assembly. The children spend their afternoons outside!
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Camille E.
Rating: 5 out of 5
following a purchase from 21/11/2011
Perfect commercial service, very fast delivery, very efficient and understanding phone contact. Thank you!!
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Nathalie F.
Rating: 5 out of 5
following a purchase from 22/10/2011
Quality service
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Priscilla S.
Rating: 5 out of 5
following a purchase from 04/11/2011
We were delivered quickly. Good service. Recommended.
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Valerie G.
Rating: 5 out of 5
following a purchase from 14/10/2011
The only remark concerns the carrier who did not contact us before delivery, fortunately we were present but unfortunately the children were too and therefore received their gift before Christmas!!!!
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Matthieu P.
Rating: 4 out of 5
following a purchase from 08/12/2011
More tracking on transport (delivery without notifying us and obviously there was no one there)
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Frédéric D.
Rating: 5 out of 5
following a purchase from 27/10/2011
Absolutely perfect. A responsive and friendly customer service. Commitments kept. An impeccable delivery. And a product that seems to fully meet our expectations. Oh, if all merchants were like France Trampoline! (no joke!)
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Gerard C.
Rating: 5 out of 5
following a purchase from 01/12/2011
Ease of placing orders, very fast delivery services
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Olivier K.
Rating: 5 out of 5
following a purchase from 15/12/2011
Your feedback: We would like to know what could be improved regarding the ordering process and customer support, but also to know your intention regarding a possible future use of our services.
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Yves B.
Rating: 4 out of 5
following a purchase from 17/11/2011
Delivery on time. No problem contacting my interlocutors and always useful information. Good condition of the packages.
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Alisson H.
Rating: 5 out of 5
following a purchase from 26/10/2011
The direct services of France Trampoline have been perfect so far. However, it is rather the delivery side that left me perplexed: I was delivered early Monday morning without having previously arranged an appointment... I suppose that if I hadn't been there, the carrier would have surely charged for the travel costs for the next appointment....
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Anne B.
Rating: 5 out of 5
following a purchase from 15/11/2011
The carrier who came to deliver the trampoline was very rushed and unfriendly. So it was difficult to take the time to check the goods.
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Christian L.
Rating: 4 out of 5
following a purchase from 29/11/2011
good listening
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David V.
Rating: 5 out of 5
following a purchase from 22/11/2011
Trampoline ordered on a Sunday and delivered on a Wednesday. No missing parts. I am completely satisfied.
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