Customer reviews of France Trampoline

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Bertrand T.

Rating: 4 out of 5

Published on 18/10/2023 à 21h35 following a purchase from 28/09/2023

Satisfied with your after-sales service. They are top-notch.

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Jean-michel C.

Rating: 4 out of 5

Published on 18/10/2023 à 15h58 following a purchase from 27/09/2023

Very good

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Barbara F.

Rating: 5 out of 5

Published on 18/10/2023 à 11h36 following a purchase from 27/09/2023

Quality trampoline, top customer service.

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Katia D.

Rating: 4 out of 5

Published on 18/10/2023 à 09h55 following a purchase from 28/09/2023

Complete pack and good value for money, but the descriptions of the contents are brief. It is not specified that there are protections for the trees, but they are only 1m each. And the slack at the top is difficult to tighten because the rope is doubled to be able to attach the accessories.

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Cedric V.

Rating: 5 out of 5

Published on 17/10/2023 à 15h15 following a purchase from 22/09/2023

Top-notch! The sales team sent me an email saying that I had made a mistake in my order. Very diligent team. Thank you.

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Audrey P.

Rating: 5 out of 5

Published on 17/10/2023 à 14h57 following a purchase from 25/09/2023

We already had the trampoline and wanted to replace a part. Quick and efficient. Top delivery. Thank you.

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Nicole H.

Rating: 1 out of 5

Published on 17/10/2023 à 13h37 following a purchase from 01/09/2023

Attention with returns! Costs must be borne by the customer. The goods were returned in perfect condition and later it was claimed that the goods were damaged. Refund only at ***%.

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Response from France Trampoline Published on 02/09/2023

Hello, we have taken note of your comment and we are sorry that our general terms and conditions confirmed at the time of ordering do not meet your expectations, but we only applied them in the context of a return. Furthermore, the return package was processed normally and the person responsible for the return only opened the package to discover the damaged item for the return. In this case, we cannot restock it and the lost profit remains at your expense according to our general terms and conditions. We ask you to take care of your package and protect it properly so that the item is safeguarded during transport. The Trampoline Technik team

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Pierre G.

Rating: 5 out of 5

Published on 16/10/2023 à 20h48 following a purchase from 22/09/2023

Nothing to report

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Augeard M.

Rating: 5 out of 5

Published on 16/10/2023 à 19h44 following a purchase from 25/09/2023

Everything went as planned, very well!

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Gérard G.

Rating: 4 out of 5

Published on 16/10/2023 à 15h17 following a purchase from 19/09/2023

Good manufacturing quality, impression of solidity of the different accessories.

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Victor C.

Rating: 5 out of 5

Published on 15/10/2023 à 09h40 following a purchase from 21/09/2023

I recommend, good quality and very good bounce. My son loves it.

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Aurélie G.

Rating: 5 out of 5

Published on 12/10/2023 à 20h50 following a purchase from 22/08/2023

Perfect

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Tristan L.

Rating: 5 out of 5

Published on 12/10/2023 à 18h51 following a purchase from 15/09/2023

Compliant and of quality, the children are happy. Excellent and fast delivery.

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Ass S.

Rating: 5 out of 5

Published on 12/10/2023 à 16h53 following a purchase from 20/09/2023

Very good.

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Marzia F.

Rating: 5 out of 5

Published on 12/10/2023 à 11h57 following a purchase from 30/08/2023

Very serious company that provides useful information for purchasing products.

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Barbara F.

Rating: 5 out of 5

Published on 11/10/2023 à 14h58 following a purchase from 18/09/2023

Quality trampoline with a great warranty. The after-sales service is top-notch.

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Annette R.

Rating: 5 out of 5

Published on 11/10/2023 à 11h51 following a purchase from 17/09/2023

Very good. In line with my expectations.

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Laurent L.

Rating: 5 out of 5

Published on 11/10/2023 à 11h22 following a purchase from 19/09/2023

Good performance

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Magalie L.

Rating: 5 out of 5

Published on 11/10/2023 à 10h13 following a purchase from 20/09/2023

Very good product, our little children are delighted.

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Violette L.

Rating: 4 out of 5

Published on 10/10/2023 à 19h31 following a purchase from 18/09/2023

The commercial gesture mentioned was not followed up

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Josué Q.

Rating: 5 out of 5

Published on 10/10/2023 à 19h19 following a purchase from 19/09/2023

Great product with customer service attentive to feedback

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Anna C.

Rating: 5 out of 5

Published on 10/10/2023 à 10h40 following a purchase from 19/09/2023

Excellent treatment with the customer

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Virgile T.

Rating: 5 out of 5

Published on 09/10/2023 à 19h55 following a purchase from 18/09/2023

The product matches perfectly. Very fast shipping. Nothing to complain about, excellent service.

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Sven H.

Rating: 5 out of 5

Published on 08/10/2023 à 21h17 following a purchase from 27/08/2023

Quick delivery even though the seller is in France. The product matches the description and is very good.

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Caroline D.

Rating: 5 out of 5

Published on 05/10/2023 à 15h27 following a purchase from 09/09/2023

Perfect

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Isabelle B.

Rating: 5 out of 5

Published on 04/10/2023 à 08h42 following a purchase from 13/09/2023

Perfect

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Elodie D.

Rating: 5 out of 5

Published on 03/10/2023 à 20h26 following a purchase from 09/09/2023

I contacted by email to get advice on choosing the trampoline net I needed. I had a quick response in about 24 hours. And I was very well advised. The net perfectly matches the trampoline I have! A big thank you, I was starting to lose hope ...

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Bénédicte B.

Rating: 5 out of 5

Published on 03/10/2023 à 17h24 following a purchase from 10/09/2023

I ordered a dome with a tent and hammock. Unfortunately, the tent had a weakness; so when we stretched it, one of the hooks cracked. I contacted France trampoline specifying what had happened and not really knowing what I expected from them in the end. Well, they made my son happy! They quickly sent a new tent! As after-sales service, it can't get better!

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Adelheid K.

Rating: 5 out of 5

Published on 02/10/2023 à 14h46 following a purchase from 18/08/2023

Very good

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Mikael P.

Rating: 5 out of 5

Published on 02/10/2023 à 12h11 following a purchase from 11/09/2023

Excellent provider and very good customer service despite a difficult order since a delivery error was made but everything was corrected in three days

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Aurore J.

Rating: 5 out of 5

Published on 01/10/2023 à 21h34 following a purchase from 08/09/2023

The site is very clear and well detailed so that our order was exactly what we were looking for.

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Christian R.

Rating: 5 out of 5

Published on 01/10/2023 à 18h53 following a purchase from 10/09/2023

Excellent product and delivery on time

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Bernard D.

Rating: 5 out of 5

Published on 30/09/2023 à 08h12 following a purchase from 05/09/2023

No issues, product conforms, delivery on time, easy assembly ...

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Audrey G.

Rating: 5 out of 5

Published on 29/09/2023 à 16h59 following a purchase from 02/09/2023

The delivery of the trampoline was quick after the order. On the site, the descriptions help to choose even if you don't know this kind of products. The assembly went well overall (we used the video tutorials). The kids are delighted!

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Maëlle G.

Rating: 5 out of 5

Published on 28/09/2023 à 09h50 following a purchase from 06/09/2023

Top customer service, easily reachable by phone. Order dispatched and received very quickly

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Raymond G.

Rating: 5 out of 5

Published on 27/09/2023 à 21h12 following a purchase from 05/09/2023

very good

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Pascal B.

Rating: 5 out of 5

Published on 26/09/2023 à 16h55 following a purchase from 05/09/2023

Very good

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Caroline B.

Rating: 5 out of 5

Published on 26/09/2023 à 12h17 following a purchase from 30/08/2023

Order well tracked, easy refund.

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Michele A.

Rating: 5 out of 5

Published on 26/09/2023 à 09h49 following a purchase from 05/09/2023

Very good. Welcome, very pleasant and professional contact

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Aurore D.

Rating: 5 out of 5

Published on 25/09/2023 à 18h12 following a purchase from 30/08/2023

Excellent!

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