Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 4 and 5 stars

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Caroline K.

Published on 27/08/2023 à 13h57 following a purchase from 11/07/2023

Good description of the product.

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Franz G.

Published on 27/08/2023 à 12h35 following a purchase from 16/07/2023

Everything is perfect. The offer is very well described. Queries were answered promptly and very friendly. The delivery was as announced. The product meets our expectations 100%.

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Vincent G.

Published on 25/08/2023 à 21h40 following a purchase from 03/08/2023

Top notch, fast delivery, top products and I called an advisor for assembly, pleasant person who met my expectations

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Alain K.

Published on 25/08/2023 à 11h56 following a purchase from 12/07/2023

delivery made on the requested date

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Pierre F.

Published on 24/08/2023 à 20h19 following a purchase from 02/08/2023

Hello. I was just discussing this with a friend... You are number one, by far, ahead of all the websites (and especially companies) I know... you are a reference, a perfect example of everything one can expect from customer service, even for leisure! I have been a craftsman for nearly 20 years, I place at least two orders a month, and no one comes close to you... Congratulations on your products that remain high quality given the circumstances, you evolve them when justified, well done to the whole team! Thank you again Sincerely Pierre Fruchier

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Yorick D.

Published on 24/08/2023 à 17h27 following a purchase from 02/08/2023

Excellent quality and fast delivery!

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Pierre P.

Published on 24/08/2023 à 16h44 following a purchase from 31/07/2023

The trampoline seems to be of very good quality after assembly, we'll see over time now. 2 remarks nonetheless: instructions not very clear sometimes, you have to guess some assemblies, and the last step of assembling the peripheral belt is very average, it goes around the trampoline and the straps passing over the posts are too small.

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Fabrice M.

Published on 24/08/2023 à 16h12 following a purchase from 01/08/2023

Product generally meets my expectations; Video and assembly instructions too brief, hence possible difficulties in assembly for someone not handy but ultimately doable. Very good order tracking/customer service; I recommend

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Dominique B.

Published on 24/08/2023 à 15h42 following a purchase from 31/07/2023

material corresponding to the order and easy to install

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Philippe B.

Published on 24/08/2023 à 15h28 following a purchase from 03/08/2023

Fast shipping, material compliant. Little kids are delighted!

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Patrice G.

Published on 24/08/2023 à 13h25 following a purchase from 02/08/2023

Order and delivery very fast.

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Daniel R.

Published on 24/08/2023 à 11h13 following a purchase from 04/08/2023

Fast and compliant delivery.

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Torsten R.

Published on 23/08/2023 à 20h55 following a purchase from 15/01/2023

Fast delivery, everything went smoothly.

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Jehanne D.

Published on 23/08/2023 à 16h53 following a purchase from 25/07/2023

very professional, I was called to verify the references of the trampoline for which I was ordering the mat

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Philippe P.

Published on 23/08/2023 à 12h13 following a purchase from 02/08/2023

Good advice

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Philippe V.

Published on 22/08/2023 à 20h37 following a purchase from 31/07/2023

Customer service available and responsive. Very satisfied

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Patrick S.

Published on 22/08/2023 à 18h39 following a purchase from 18/07/2023

Very pleasant and very professional phone contact. The package is delivered on time. Very satisfying. However, efforts could be made regarding the packaging: the trampoline is delivered in 2 stacked boxes and these are really damaged, I didn't have time to unpack the boxes to see if the product is damaged.

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Florent C.

Published on 22/08/2023 à 17h19 following a purchase from 31/07/2023

Perfect tracking of parts on a trampoline almost ten years old in very good general condition. We definitely do not regret our purchase.

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Monique B.

Published on 22/08/2023 à 12h27 following a purchase from 01/08/2023

I was well advised, pleasant staff

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Kévin T.

Published on 22/08/2023 à 11h44 following a purchase from 01/08/2023

My daughter is delighted, simple and quick installation. The zip line is of good quality!

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Synke W.

Published on 22/08/2023 à 11h33 following a purchase from 12/07/2023

Super quality!

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Myriam G.

Published on 22/08/2023 à 08h18 following a purchase from 01/08/2023

Fast shipping, spare parts always available several years after purchase

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Jean-François J.

Published on 21/08/2023 à 18h23 following a purchase from 28/07/2023

No problem, fast delivery

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Vanessa L.

Published on 21/08/2023 à 18h17 following a purchase from 28/07/2023

Perfect 👍

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Anne-Sophie P.

Published on 21/08/2023 à 17h13 following a purchase from 29/07/2023

Looking for spare parts, I was very well guided. However, the prices are high, and no commercial discount...

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Violaine T.

Published on 21/08/2023 à 16h35 following a purchase from 30/07/2023

Very good. Finding replacement parts could be facilitated by entering the reference of the purchased trampoline

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Ilaria B.

Published on 21/08/2023 à 16h20 following a purchase from 05/07/2023

Everything is okay, only the ladder is not easily insertable with the safety net, the product can be improved in this regard.

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Coralie L.

Published on 21/08/2023 à 15h48 following a purchase from 31/07/2023

Quality product and faithful to the description! Fast service and perfect order tracking! I will order again without hesitation!

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Grégoire S.

Published on 21/08/2023 à 15h34 following a purchase from 01/08/2023

PERFECT! All good!

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Alexandra P.

Published on 21/08/2023 à 15h23 following a purchase from 26/07/2023

I was delighted with your services. A caring team, and very good advice.

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Patrick P.

Published on 21/08/2023 à 14h57 following a purchase from 28/07/2023

it's a shame for the net no instructions and not even on my account, after struggling a bit I managed to get there

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Mélanie B.

Published on 21/08/2023 à 13h58 following a purchase from 30/07/2023

VERY GOOD PRODUCT

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Frédérique L.

Published on 21/08/2023 à 12h23 following a purchase from 25/07/2023

Fast, no particular remarks

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Philippe G.

Published on 21/08/2023 à 11h36 following a purchase from 28/07/2023

Very satisfied with the advice by phone, the management of the order and the received material.

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Pascal L.

Published on 21/08/2023 à 10h44 following a purchase from 30/07/2023

Quality product and available

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Sarah A.

Published on 21/08/2023 à 09h45 following a purchase from 30/07/2023

Very satisfied with my purchase and the trampoline model that I couldn't find anywhere else.

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Johanna R.

Published on 21/08/2023 à 08h25 following a purchase from 28/07/2023

contact, ordering process and quality of the product very easy to handle are convincing. I highly recommend.

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Monique V.

Published on 20/08/2023 à 15h17 following a purchase from 27/07/2023

excellent product compared to the one provided with the trampoline.

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Jean-Yves L.

Published on 20/08/2023 à 11h22 following a purchase from 29/07/2023

Good product and delivery as per the order

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Matthias F.

Published on 20/08/2023 à 10h35 following a purchase from 21/06/2023

Top

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