Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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Nelly P.

Published on 31/07/2023 à 13h14 following a purchase from 07/07/2023

A good trampoline

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Franck T.

Published on 31/07/2023 à 12h50 following a purchase from 09/07/2023

Ekomi site not optimized for phone. France Trampoline order shipped quickly but problematic delivery via untrustworthy provider. Offering a pickup option directly at the platform would avoid many unfulfilled delivery schedules. Otherwise, quality trampoline. Easy assembly. Very solid structure. The fabric is a bit soft for athletes. The finishing band could look better with more Velcro for good support. Satisfied with the product.

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Marie D.

Published on 31/07/2023 à 10h23 following a purchase from 07/07/2023

Everything went very well.

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Emmanuel C.

Published on 30/07/2023 à 17h30 following a purchase from 04/06/2023

very good quality product

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Alexandre M.

Published on 30/07/2023 à 15h16 following a purchase from 28/06/2023

Top Very serious. Very responsive customer service The products are very high quality

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Marie M.

Published on 30/07/2023 à 13h49 following a purchase from 07/07/2023

Nothing to report perfect

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Werner S.

Published on 30/07/2023 à 08h35 following a purchase from 17/06/2023

From ordering to delivery, everything was great.

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Antoine V.

Published on 29/07/2023 à 20h32 following a purchase from 04/07/2023

Quality product. Fast delivery.

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Steffen N.

Published on 29/07/2023 à 10h50 following a purchase from 18/06/2023

Everything is great

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Lilian C.

Published on 29/07/2023 à 09h37 following a purchase from 04/07/2023

Satisfied. But check to leave the package at the right address. Here, the package was left with my neighbor.

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Jocelyne M.

Published on 28/07/2023 à 19h27 following a purchase from 04/07/2023

The delivery went well. I am very happy with your company! Highly recommend very serious and professional!

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Sylvie G.

Published on 28/07/2023 à 17h22 following a purchase from 06/07/2023

perfect delivery conforms and fast careful packaging

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Alain H.

Published on 28/07/2023 à 14h15 following a purchase from 06/07/2023

the order placed with FRANCE TRAMPOLINE perfectly matches my wishes. The product is of very good quality and pleases our grandchildren mainly and our older children.

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Pierre S.

Published on 28/07/2023 à 08h52 following a purchase from 03/07/2023

This is the second trampoline we have bought as a family for the grandchildren, we are satisfied with the product. However, we think that the spring protection pad surrounding the trampoline could be a little wider and reinforced.

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Guillaume F.

Published on 27/07/2023 à 15h25 following a purchase from 06/07/2023

Perfect, product conforms to the description. Super quality Very fast delivery in 1 day

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Andre P.

Published on 27/07/2023 à 14h38 following a purchase from 06/07/2023

Good welcome Very professional

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Marie-hélène T.

Published on 27/07/2023 à 14h16 following a purchase from 06/07/2023

Perfect both for advice and quality and shipping!

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Pamela E.

Published on 27/07/2023 à 09h27 following a purchase from 06/07/2023

I ordered a climbing dome and I am not disappointed, very good quality and the delivery was very fast I absolutely do not regret my purchase.

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Francoise A.

Published on 27/07/2023 à 08h34 following a purchase from 05/07/2023

Very good material

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Odile D.

Published on 26/07/2023 à 19h19 following a purchase from 04/07/2023

Order placed on 07/04/23 for a new jumping mat. Package received on 07/25/23! whereas it is stated delivery between 2 and 5 days delivery by mistake from France trampoline of a safety net instead of the jumping mat and with absolute insistence to receive the return to the store of this net before resending my mat due to this delivery delay, my grandchildren who come only once a year to Evian could not use this trampoline and left very disappointed and I extremely upset. Despite my repeated calls, the sales service did nothing to activate what they call 'their procedure' namely photos of the wrong item, recovery of this net, control upon arrival on their part before finally resending my jumping mat a week after my order

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Response from France Trampoline Published on 06/07/2023

Hello, First of all, we sincerely apologize for the delay in delivering your order. A preparation error unfortunately occurred at the logistics service, resulting in the wrong product being sent. We fully understand your dissatisfaction with this situation, and we are aware of the discomfort it may cause. Please note that in such cases, the necessary procedures to resolve the problem can sometimes take more or less time due to dishonest customers trying to take advantage of the situation. However, we assure you that we are doing everything possible to correct this error as quickly as possible. We have received your request and responded the next day. However, the correction time was slightly extended due to the wait for the necessary information from you. Once again, we sincerely apologize for this unpleasant situation. Rest assured that we are doing everything possible to resolve this kind of problem as quickly as possible, but it depends on the responsiveness of our client. Best regards; The France-Trampoline team

Laura G.

Published on 26/07/2023 à 12h22 following a purchase from 04/07/2023

Very good. Very professional. Before sending, if we are not yet a customer, they send an email asking for more precision regarding the measurements of the mat in order to be able to ship the order. I found that great.

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Allyson G.

Published on 26/07/2023 à 12h20 following a purchase from 05/07/2023

Ordered by phone and very happy very good

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Annie M.

Published on 26/07/2023 à 09h45 following a purchase from 06/07/2023

very quickly shipped order

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Erika D.

Published on 24/07/2023 à 21h11 following a purchase from 10/06/2023

Product of excellent quality and easy to assemble.

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Francois J.

Published on 24/07/2023 à 20h55 following a purchase from 03/07/2023

The order and delivery went well

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Adil L.

Published on 24/07/2023 à 18h55 following a purchase from 30/06/2023

I chose the Boost'up 430 for my 10-year-old son and it is an excellent product! The different elements of the trampoline are very solid and aesthetic. And above all, the quality of the jumping mat is great, I recommend this product without hesitation!! The only downside, and I think independent of France Trompolime, is the quality of the delivery. The package, which is quite long, was delivered to me on a single small pallet, resulting in a twisted, folded package in half because it would have required 2 small pallets or one of an appropriate size... Fortunately, the inside of the package was intact as it was very well packaged and protected.

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Corine L.

Published on 24/07/2023 à 16h24 following a purchase from 03/07/2023

Perfect for kids and adults Bravo Thank you

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Jean D.

Published on 24/07/2023 à 14h32 following a purchase from 02/07/2023

Good product I couldn't manage to see the video to attach the cushion

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Isabelle S.

Published on 24/07/2023 à 13h35 following a purchase from 30/06/2023

very good

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Sylvain D.

Published on 24/07/2023 à 12h16 following a purchase from 01/07/2023

Happy with my purchase the kids are delighted

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Emmanuèle P.

Published on 24/07/2023 à 11h39 following a purchase from 02/07/2023

Good product. Fast delivery.

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Florence L.

Published on 24/07/2023 à 11h14 following a purchase from 02/07/2023

Very satisfied with the trampoline, assembly took longer than expected though. It is solid and seems resistant. Delivery problem: the delivery person never contacted us as expected. On the online tracking: no info for several days. It was only after several calls that a delivery date was agreed upon. We were disappointed to have waited. The user is happy to finally be able to bounce!

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Nicolas L.

Published on 24/07/2023 à 10h22 following a purchase from 25/06/2023

Quality service, order verification, I recommend

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Magali T.

Published on 24/07/2023 à 08h19 following a purchase from 01/07/2023

Very good service

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Christine M.

Published on 24/07/2023 à 08h18 following a purchase from 04/07/2023

Very serious site and good quality material I recommend

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Kaliske A.

Published on 23/07/2023 à 21h49 following a purchase from 11/06/2023

Very satisfied with quality and delivery! Always happy to do it again!

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Emilie L.

Published on 23/07/2023 à 17h30 following a purchase from 06/06/2023

Very nice trampoline that seems to be of quality. Perfect delivery. A slightly more detailed manual would be a plus.

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Gaby M.

Published on 23/07/2023 à 16h49 following a purchase from 01/07/2023

Excellent

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Henri E.

Published on 23/07/2023 à 16h38 following a purchase from 01/07/2023

Fast delivery. Good tutorial. Easy to install

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Mareike K.

Published on 23/07/2023 à 15h47 following a purchase from 11/06/2023

Surfboard swing is great. The kids are thrilled

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