Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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Florence W.

Published on 04/07/2023 à 21h30 following a purchase from 14/06/2023

Perfect item, conforms to the description, good quality, fast shipping

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Christophe D.

Published on 04/07/2023 à 18h17 following a purchase from 11/06/2023

Product meets the expectations of our grandchildren

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Gaëlle R.

Published on 04/07/2023 à 16h58 following a purchase from 13/06/2023

A small downside on the lack of instructions in the purchased products. One has to look for tutorials on the internet

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Bertrand P.

Published on 04/07/2023 à 14h25 following a purchase from 11/06/2023

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Giacomo C.

Published on 04/07/2023 à 13h44 following a purchase from 23/05/2023

Informed about everything from the order to shipping to delivery, excellent product and excellent assistance.

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Yann G.

Published on 04/07/2023 à 08h51 following a purchase from 12/06/2023

Advice (by phone), speed and efficiency

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Jerome C.

Published on 03/07/2023 à 20h44 following a purchase from 11/06/2023

Order corresponds well to my search.

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Christel T.

Published on 03/07/2023 à 20h43 following a purchase from 11/06/2023

Assembly a bit long with 2 people, count on half a day. Otherwise, very good quality product.

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Bernard G.

Published on 03/07/2023 à 19h40 following a purchase from 09/06/2023

Very fast delivery.

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Sors H.

Published on 03/07/2023 à 17h10 following a purchase from 12/06/2023

VERY GOOD

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Dominique B.

Published on 03/07/2023 à 09h28 following a purchase from 10/06/2023

Very good, fast.

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Pierre N.

Published on 03/07/2023 à 08h57 following a purchase from 10/06/2023

Perfect!

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Soraya E.

Published on 02/07/2023 à 19h59 following a purchase from 10/06/2023

Quality product. Absolutely satisfied since 2014.

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Thomas W.

Published on 02/07/2023 à 19h26 following a purchase from 19/05/2023

Everything is fine!!

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Bruneau G.

Published on 02/07/2023 à 19h24 following a purchase from 11/06/2023

Compliant with my trampoline.

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Patricia M.

Published on 02/07/2023 à 15h42 following a purchase from 19/03/2023

Very explicit website, well detailed!! Quick reception of the trampoline, good delivery company! We watched a tutorial online and the assembly encountered no difficulties!! We took our time over a few days to avoid stress, but honestly we could have assembled it in a few hours!!! The quality seems to be there, now only time will tell.....

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Michel A.

Published on 02/07/2023 à 13h30 following a purchase from 11/06/2023

Good quality item. Fast delivery. Seller to recommend.

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Nathalie L.

Published on 02/07/2023 à 08h57 following a purchase from 08/06/2023

I find that the instructions are not perfect, for example, one part does not have the same name in the text and in the list of items. The assembly video is very difficult to find on the site and it goes too fast on some important points.

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Michael K.

Published on 02/07/2023 à 08h21 following a purchase from 18/05/2023

Thank you, everything went great.

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Romain R.

Published on 30/06/2023 à 20h19 following a purchase from 07/06/2023

Delivery OK but fiberglass broke while installing the trampoline net... not optimal but it works anyway.

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Anne-julie G.

Published on 30/06/2023 à 17h58 following a purchase from 06/06/2023

Very disappointed with the item: basketball hoop for trampoline, whose circle is no longer straight at all, after just a few days.

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Response from France Trampoline Published on 10/06/2023

Hello, We are sincerely sorry for the disappointment you encountered with our basketball hoop for trampoline. We understand your frustration. To better understand the situation, we invite you to send us photos of the problem at the following address: [email protected]. Please note, however, that it is important to follow the usage instructions provided in the manual. Hanging on the basketball hoop can lead to deformation of the circle and affect its position. We recommend using it according to the recommendations to avoid this kind of problem. We remain at your disposal for any further information and hope to find a solution that suits you. Best regards, The France Trampoline team.

Christophe C.

Published on 30/06/2023 à 13h13 following a purchase from 06/06/2023

Top, nothing to report as usual.

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Fanny N.

Published on 30/06/2023 à 11h37 following a purchase from 08/06/2023

Zip line ordered and received quickly. Installation a bit tedious but we managed and the kids are thrilled!

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Jean-luc D.

Published on 30/06/2023 à 10h39 following a purchase from 07/06/2023

Excellent

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Audrey B.

Published on 29/06/2023 à 18h58 following a purchase from 31/05/2023

Very satisfied with the delivery time and the product itself.

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Julien B.

Published on 29/06/2023 à 17h33 following a purchase from 12/05/2023

Very fast shipping of the order. The new net has a different opening than the previous one. It is easier for children to open it and access the trampoline. Quick assembly with 2 people.

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Sonia L.

Published on 29/06/2023 à 16h59 following a purchase from 07/06/2023

Explicit site, quality product and very good delivery speed. I removed one star because the net was no longer available. I took a model but quite adaptable with my trampoline. I hope the net will be as strong as the old one but it seems to be of good quality like the brand.

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Mélanie D.

Published on 29/06/2023 à 15h32 following a purchase from 07/06/2023

Perfect after-sales service even after a purchase dating back to 2011.

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Cécile P.

Published on 29/06/2023 à 14h38 following a purchase from 08/06/2023

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Dorothee D.

Published on 29/06/2023 à 14h27 following a purchase from 08/06/2023

Reactive and relevant advice, product quality, I recommend.

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Jan K.

Published on 29/06/2023 à 13h12 following a purchase from 18/05/2023

The goods are just perfect as described. My daughter is happy. Quality top.

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Jana K.

Published on 29/06/2023 à 13h10 following a purchase from 16/05/2023

The product had super quality and the process, as well as the entire communication, were friendly and smooth.

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Axelle D.

Published on 29/06/2023 à 08h17 following a purchase from 07/06/2023

Top order! Awesome trampoline! Only downside is complicated assembly.

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Marie-christine A.

Published on 29/06/2023 à 08h13 following a purchase from 08/06/2023

Very good

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Sandrine G.

Published on 28/06/2023 à 18h49 following a purchase from 22/05/2023

A very appreciated customer service. I had made a mistake in my order and it was easily rectified after my call. Thank you for still having real people behind the phone.

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Sabrina M.

Published on 28/06/2023 à 18h23 following a purchase from 06/06/2023

Very satisfied. The only place where I found a goal for trampoline.

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Brice T.

Published on 28/06/2023 à 16h47 following a purchase from 07/06/2023

Complete product, good quality, durable, easy to assemble. One downside to note, the tension of the cable, I find it was a bit lacking in spacing, which makes the tension to be exerted greater at the arrival point. Alone it's tricky, with two it's better.

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Ulrike K.

Published on 28/06/2023 à 16h18 following a purchase from 07/06/2023

Product conforms to the description. Good quality. Easy assembly. We are happy.

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Pierre C.

Published on 28/06/2023 à 15h47 following a purchase from 06/06/2023

Excellent service, excellent product. No surprises.

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Benjamin C.

Published on 28/06/2023 à 14h55 following a purchase from 06/06/2023

The trampoline is good but the box was damaged and the mat around the trampoline doesn't hold well.

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