Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 4 and 5 stars

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C
Christine M.
Rating: 5 out of 5
following a purchase from 05/09/2022
very serious service
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Maria R.
Rating: 5 out of 5
following a purchase from 18/08/2022
Everything is super, fast delivery, top goods
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D
Detlev L.
Rating: 5 out of 5
following a purchase from 18/08/2022
*****
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Marie-line G.
Rating: 5 out of 5
following a purchase from 06/09/2022
Nothing to report, service as expected.
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Modestie D.
Rating: 5 out of 5
following a purchase from 06/09/2022
Very good!
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Pat C.
Rating: 5 out of 5
following a purchase from 06/09/2022
very good
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Katia V.
Rating: 5 out of 5
following a purchase from 08/09/2022
Great responsiveness and professionalism.
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Elisabeth G.
Rating: 5 out of 5
following a purchase from 17/08/2022
The quality and service are great! We were contacted twice before delivery and everything went wonderfully. The quality of the trampoline is perfect and thus the price and what you get for it fit perfectly together.
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Guillaume P.
Rating: 5 out of 5
following a purchase from 01/08/2022
Very good product, solid and reliable.
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Boris B.
Rating: 5 out of 5
following a purchase from 15/08/2022
Fast delivery, the goods correspond to the description and are well processed.
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Martina S.
Rating: 5 out of 5
following a purchase from 15/08/2022
Everything worked out great. The goods are top! We are thrilled.
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Gregory H.
Rating: 5 out of 5
following a purchase from 06/09/2022
Very high responsiveness from France Trampoline following an after-sales issue. Rare these days!
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Samantha C.
Rating: 5 out of 5
following a purchase from 05/09/2022
Perfect, very good responsiveness, I had a small dispute with the product, everything was resolved in no time, very good listening and quite professional. A big thank you.
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Stephanie M.
Rating: 5 out of 5
following a purchase from 06/08/2022
I recommend, item delivered quickly, identical to expectations. Best regards.
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Isabelle R.
Rating: 5 out of 5
following a purchase from 27/08/2022
Very good quality trampoline, meets my expectations.
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Chantal D.
Rating: 5 out of 5
following a purchase from 06/08/2022
Everything is perfect and fast delivery.
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Bernard V.
Rating: 4 out of 5
following a purchase from 04/09/2022
Nothing to report
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Dominique S.
Rating: 5 out of 5
following a purchase from 05/09/2022
Very good
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Mélanie T.
Rating: 5 out of 5
following a purchase from 04/09/2022
Perfect. Complies with the description.
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Alain D.
Rating: 5 out of 5
following a purchase from 29/08/2022
Excellent interlocutor, salespeople always ready to help, Good products very "professional".. I recommend without hesitation
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Sabrina A.
Rating: 4 out of 5
following a purchase from 04/09/2022
EASY ORDER - FAST DELIVERY
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Jérôme K.
Rating: 5 out of 5
following a purchase from 01/09/2022
Fast and efficient service, responsive customer service, team with excellent commercial sense.
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Sébastien S.
Rating: 5 out of 5
following a purchase from 27/08/2022
Site offering good quality products. Fast delivery
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Francq M.
Rating: 5 out of 5
following a purchase from 02/09/2022
Very good quality zip line and easy to install.
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Yves B.
Rating: 5 out of 5
following a purchase from 02/09/2022
Zip line installed 10 days ago. Material seems to be of very good quality at first glance. Fast delivery. Nice price. The little kids (5 and 8 years old) are having a blast.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 01/09/2022
Complete package. Well-designed instructions. Material is perfect.
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David B.
Rating: 5 out of 5
following a purchase from 31/08/2022
2nd trampoline and still very satisfied with the quality, some improvements have been made to the current model.
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Richard P.
Rating: 5 out of 5
following a purchase from 29/08/2022
Very good trampoline, seems solid. We'll see how the material ages with use. Fast delivery.
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Christophe M.
Rating: 5 out of 5
following a purchase from 29/08/2022
Very satisfied with the order placed with France Trampoline, as well as the advice requested directly by phone.
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Fred C.
Rating: 5 out of 5
following a purchase from 05/08/2022
Very professional.👍
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J F.
Rating: 4 out of 5
following a purchase from 09/08/2022
Everything went smoothly
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Yves D.
Rating: 5 out of 5
following a purchase from 30/08/2022
fast service, well-packaged parcel
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Patrice T.
Rating: 5 out of 5
following a purchase from 26/08/2022
Top customer service, well done.
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Yvonne H.
Rating: 5 out of 5
following a purchase from 24/07/2022
Fast delivery, product good quality and easy to assemble.
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Nadege B.
Rating: 5 out of 5
following a purchase from 20/08/2022
I appreciated the message asking for useful information to ensure that the order matched the characteristics of my trampoline
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C
Charlene M.
Rating: 1 out of 5
following a purchase from 18/08/2021
We installed the equipment this spring while scrupulously following the instructions, but this summer the bottom strap broke suddenly while my children are young and light. Not even 6 months of installation with little use. Given the selling price, it is really poor quality.
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Response from France Trampoline
Hello, We have taken your comments regarding the slackline into account. We are disappointed to read, after a year and a half (and not 6 months), that your experience is not more positive. Indeed, we have only received positive feedback on this product range and we are very happy with its quality and long-term resistance. As explained during our email exchange, it seems that the tree protectors, provided with the strap, were not installed when setting up your slackline, which caused the bark of the tree to rub against the strap, resulting in the tear. Despite this poor installation, we have exceptionally sent you a replacement strap under warranty. Don't forget that our customer service is available from Monday to Friday by email or by phone from 9:00 AM to 12:15 PM and from 1:45 PM to 5:30 PM. Best regards,
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Jean-louis J.
Rating: 5 out of 5
following a purchase from 25/08/2022
Excellent: great choice and ad hoc verification of desired products. It remains to be seen over time the quality of the products.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 17/08/2022
Perfect
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Eric R.
Rating: 5 out of 5
following a purchase from 04/08/2022
Good understanding of the problem, help and effective reaction
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Yoann V.
Rating: 5 out of 5
following a purchase from 23/08/2022
Perfect very good nothing to say
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