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A
Rating: 5 out of 5
Excellent value for money service
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Fast and careful shipping. Item conforms to the description.
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S
Rating: 4 out of 5
Quality product. Simple installation. Very mediocre delivery, postponed twice.
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L
Rating: 5 out of 5
The trampoline is of excellent quality. The concept of the top and bottom ring holding the safety net is great and very reassuring. Small downside, the design of the opening to get in could be improved. It lacks practicality. Last request: I bought 4 weights and one of the four is flat. Is it possible to replace it please? Thank you.
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C
Rating: 4 out of 5
Good
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L
Rating: 4 out of 5
Attentive advisor on the phone and very good advice.
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S
Rating: 5 out of 5
We purchased a rectangular trampoline for our 4-year-old daughter. The quality of the materials is absolutely superior to trampolines on the market with lower prices. Very serious and professional company. There is an excellent quality-to-price ratio. Assembly should be done by two people and is not very quick, as we expected it to be when assembling a structure of that type. In conclusion, I recommend the purchase!
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S
Rating: 5 out of 5
Delivery times very satisfactory, pleasant and very kind delivery person. For assembly, it was with 2 of course. Too bad the ladder is not included.
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C
Rating: 5 out of 5
Great!
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P
Rating: 4 out of 5
Well compliant but delivery postponed 2x
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L
Rating: 5 out of 5
Perfect after-sales service, quick and efficient
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S
Rating: 5 out of 5
Perfect, in terms of delay as well as quality
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P
Rating: 5 out of 5
Fast order and very good product
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D
Rating: 5 out of 5
ORDERED MATERIAL MEETS EXPECTATIONS AND ARRIVED ON TIME
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J
Rating: 5 out of 5
presentation of products conforms to reality.
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J
Rating: 5 out of 5
Very responsive
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L
Rating: 5 out of 5
Nothing to complain about the product. The only remark would concern the assembly instructions which in some phases could be clearer or better illustrated. For the rest, I confirm: 2 adults are required for assembly.
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D
Rating: 5 out of 5
Quality, fast service
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M
Rating: 5 out of 5
Thank you
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G
Rating: 5 out of 5
Everything went very well with the order and delivery
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W
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
👍🏻👩👧👦👩👧👦
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C
Rating: 1 out of 5
Strap to tighten the zip line is useless. The length of the strap is too short for the circumference of a tree. Impossible to tighten my 50m zip line. The ratchet of the strap is of poor quality, it's a toy, in short, I lost ***€.
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Response from France Trampoline
Hello, Thank you for your feedback. Indeed, we forgot to mention the length of the strap and the maximum circumference of the tree on the product sheet. That said, we are surprised by your feedback as we have never had sizing issues with this item since it has been on sale. The tension strap measures 4.00m and is suitable for a tree with a maximum diameter of 3.00m. This information is now available on the site. Please do not hesitate to contact our customer service if you need more information.
E
Rating: 5 out of 5
Very good.
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L
Rating: 5 out of 5
I just wanted to let you know that the transport company is really unprofessional. They delivered the trampoline 9 days after receipt. Otherwise, your product is perfect.
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P
Rating: 5 out of 5
Sturdy and beautiful trampoline. The whole family is delighted! Fast delivery in 72 hours and easy installation. It was assembled by one person. Thank you very much France Trampoline!
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O
Rating: 5 out of 5
I received a very quick response after contacting France Trampoline. My order was handled with a lot of attention. I am very satisfied.
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S
Rating: 5 out of 5
Fast delivery, simple assembly (with 3 people).
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Y
Rating: 5 out of 5
Very quick handling and delivery, we were able to easily replace the broken parts of the trampoline so our daughter could use it again quickly. Using it daily, she didn't feel the wait, which is great 😊.
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D
Rating: 5 out of 5
The elastics were graciously provided to replace the defective ones.
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L
Rating: 5 out of 5
I love this site, everything was perfect, true professionals.
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K
Rating: 5 out of 5
Very good advice over the phone. Fast delivery and quality product, the kids are having a blast. Thank you France Trampoline.
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D
Rating: 5 out of 5
Nothing to report, everything went well.
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I
Rating: 5 out of 5
Order perfectly compliant received very quickly.
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J
Rating: 5 out of 5
no problem
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P
Rating: 4 out of 5
Very good product, sturdy, effective, delivered on time. However, an effort should be made on the assembly instructions, especially regarding the identification of the different bars, which is not obvious in the drawings, as well as on the correct way to install the safety net (which part should be on the inside?).
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E
Rating: 5 out of 5
Everything went very well, no issues...
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N
Rating: 5 out of 5
Great after-sales service even after more than 10 years of use, a safe bet.
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M
Rating: 5 out of 5
Super happy with my second purchase for 2 of my 18 grandchildren (normal, I have 9 children).
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M
Rating: 5 out of 5
I am happy with my purchase of a 360 trampoline from France Trampoline. Everything arrived complete and easy to assemble.
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