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C
Rating: 5 out of 5
Very good
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 1 and 5 stars
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Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
The new mat fits perfectly on my trampoline
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B
Rating: 1 out of 5
Order received one month late, incomplete, got lost in delivery, delivered to another department, we had to arrange with the person who received it on our behalf to retrieve the material.
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Response from France Trampoline
Hello, thank you for your feedback. We indeed had some transport issues with your package and have followed the process by email and phone exchanges as best we can. We apologize for these circumstances and have informed the carrier. Our customer service remains at your disposal for any further questions or comments ([email protected]). Best regards, the France Trampoline team
T
Rating: 5 out of 5
Quality product with many spare parts included
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A
Rating: 5 out of 5
The trampoline was no longer available, but the expected date was kept. The team was always available for questions about delivery or to change the address. Now the trampoline is in the garden and is used daily. The material seems robust, even for adults, and the assembly was a piece of cake thanks to the good instructions.
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J
Rating: 5 out of 5
Very serious
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C
Rating: 5 out of 5
Serious company, we had a sizing issue with our foam, it was exchanged without any problem.
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M
Rating: 5 out of 5
Very professional. Since it was my first time ordering, you checked that my order was correct and I appreciated your attention. Fast shipping. I highly recommend
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A
Rating: 5 out of 5
Order as initially presented, easy and secure assembly. The kids are thrilled! Thank you
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P
Rating: 5 out of 5
Slightly long delay, but well announced from the start, dates kept. Delay, but good
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X
Rating: 5 out of 5
OK, satisfied.
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D
Rating: 5 out of 5
Very serious, very competent, easy communication, fast delivery!
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P
Rating: 5 out of 5
The delays related to the unavailability of certain ordered products were largely compensated by commercial gestures. The products are always of great quality. I recommend.
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R
Rating: 5 out of 5
Quality product. Simple and well-written explanation.
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E
Rating: 5 out of 5
No problems related to the product or delivery. Correct delay.
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A
Rating: 5 out of 5
Very good product. Seems very sturdy
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B
Rating: 5 out of 5
Perfect, I recommend
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R
Rating: 5 out of 5
Top product, everything fit
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F
Rating: 5 out of 5
Great availability and attentive customer service
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J
Rating: 5 out of 5
Excellent
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O
Rating: 5 out of 5
I was looking for an XL size trampoline: found at France Trampoline with the Apollo sport 500. The kids spend all their time in it. Quality trampoline. Sent quickly.
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J
Rating: 5 out of 5
Very satisfactory
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T
Rating: 5 out of 5
Very good product. The weights for stabilization are good, the trampoline no longer moves.
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C
Rating: 5 out of 5
The order tracking was perfect despite supply issues.
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C
Rating: 5 out of 5
Order conforms and France trampoline is very accommodating
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D
Rating: 5 out of 5
Merchandise conforms, deadline respected
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J
Rating: 5 out of 5
Everything went well between the order, its reception, and its use.
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N
Rating: 5 out of 5
the item meets my expectations, fast delivery, well done
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S
Rating: 5 out of 5
Very good in all respects (quality, price, delivery)
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O
Rating: 5 out of 5
Great, I bought this Apollo sport 500 trampoline for its XXL dimensions. Well-designed, quality product. Some plastic hooks broke quickly when attaching the net, customer service contacted = very good contact, no difficulty replacing with metal hooks quickly sent. I recommend taking the ladder sold on the site for this trampoline = easier access. Ladder of good quality as well.
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K
Rating: 5 out of 5
Very correct.
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J
Rating: 5 out of 5
The trampoline was delivered on time. Upon assembly, the material seems robust and of very good quality. On their first jump, my boys said "wow this one is really great" compared to our old trampoline from a competing industrial brand.
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A
Rating: 5 out of 5
product conforms to my request and delivery on time.
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R
Rating: 5 out of 5
Nothing to report
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M
Rating: 5 out of 5
The package was damaged but did not affect the product.
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L
Rating: 5 out of 5
Really great service! Thank you!
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S
Rating: 5 out of 5
very good service and product!
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R
Rating: 5 out of 5
Great trampoline, our children are thrilled
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R
Rating: 5 out of 5
Very good, good responsiveness following a small anomaly on a tube
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