Customer reviews of France Trampoline

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Julie M.

Rating: 5 out of 5

Published on 10/03/2021 à 15h44 following a purchase from 24/01/2021

The ordered spare parts fit perfectly to replace the damaged parts of our trampoline.

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Claire G.

Rating: 5 out of 5

Published on 10/03/2021 à 10h36 following a purchase from 25/01/2021

A customer service that is always efficient and very helpful

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Stf L.

Rating: 5 out of 5

Published on 09/03/2021 à 18h45 following a purchase from 25/01/2021

Nothing

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Carsten L.

Rating: 5 out of 5

Published on 09/03/2021 à 12h49 following a purchase from 26/01/2021

-

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Miette L.

Rating: 5 out of 5

Published on 09/03/2021 à 12h36 following a purchase from 25/01/2021

Very good service. Delivery without problems on the scheduled day, after phone contact.

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Stephanie M.

Rating: 5 out of 5

Published on 08/03/2021 à 20h17 following a purchase from 20/11/2020

Always very good quality products and a great phone service for advice.

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Franck M.

Rating: 1 out of 5

Published on 08/03/2021 à 12h29 following a purchase from 25/10/2020

Order placed in October, shipped at the end of January. The tracking indicates 'returned to sender' without arriving at the parcel relay at the beginning of February. I called customer service at the beginning of February for an explanation... Beginning of March still nothing.... incomprehensible.

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Response from France Trampoline Published on 28/10/2020

Hello, thank you for your feedback. We are sorry to read this. Unfortunately, your package was lost by the carrier. The product is no longer in stock at this time, we offer to cancel your order and refund you in full. Please feel free to contact our customer service. Once again, we are sorry for the inconvenience. Best regards, the France Trampoline team.

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Clemence Y.

Rating: 5 out of 5

Published on 07/03/2021 à 20h49 following a purchase from 18/11/2020

Meets our expectations for family use and all ages!

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Nicolas M.

Rating: 5 out of 5

Published on 07/03/2021 à 11h21 following a purchase from 23/01/2021

Nothing to complain about, simple order without surprises.

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Luis Miguel S.

Rating: 5 out of 5

Published on 06/03/2021 à 18h46 following a purchase from 03/12/2020

-

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Finot G.

Rating: 5 out of 5

Published on 06/03/2021 à 15h16 following a purchase from 27/11/2020

Easy to assemble, seems solid and resistant, we'll see with time.

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Nicolas H.

Rating: 5 out of 5

Published on 06/03/2021 à 11h24 following a purchase from 13/01/2021

Material conforms to the description and of good quality.

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Cramet J.

Rating: 5 out of 5

Published on 04/03/2021 à 19h58 following a purchase from 22/01/2021

Extraordinary service!!! Ordered the day before, received the next day, very nice quality of the zip line.

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Francis P.

Rating: 1 out of 5

Published on 04/03/2021 à 18h58 following a purchase from 30/06/2020

Seven months between the order and delivery, I think you hold the world record for professional amateurism.

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Response from France Trampoline Published on 30/06/2020

Hello and thank you for your feedback. We understand your dissatisfaction and are truly sorry for the delay in delivering your order. We are currently facing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their promises. We have done our best to keep you informed of the delivery delays by email and we sent your order in several shipments, at our expense, as soon as the items were available. Best regards, The France trampoline team.

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Joel C.

Rating: 5 out of 5

Published on 04/03/2021 à 14h59 following a purchase from 20/01/2021

Friendly phone reception with good advice; very good quality and safe material; fast and serious delivery; assembly quite easy and doable by one person; allows for a fairly good level of sports practice, being relatively close to professional equipment.

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Larue M.

Rating: 5 out of 5

Published on 04/03/2021 à 13h22 following a purchase from 20/01/2021

Good dialogue. Delivered quickly, in good conditions. Packaging in very good condition.

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Valérie Z.

Rating: 5 out of 5

Published on 03/03/2021 à 22h22 following a purchase from 04/01/2021

Reliable and compliant.

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Rose Marie E.

Rating: 5 out of 5

Published on 03/03/2021 à 22h17 following a purchase from 20/01/2021

Very good product. Delivery before the expected date. Very satisfied with my order. Site to recommend.

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Emmanuel C.

Rating: 5 out of 5

Published on 03/03/2021 à 21h13 following a purchase from 20/01/2021

Everything went very well.

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Yannick B.

Rating: 5 out of 5

Published on 03/03/2021 à 18h58 following a purchase from 31/10/2020

My daughter is happy to spend the days on the trampoline. For me, it gives me time to garden and also to do it.

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Isabelle E.

Rating: 5 out of 5

Published on 03/03/2021 à 18h46 following a purchase from 20/01/2021

Solid, stable, excellent bounce quality, allows children to get away from computers! One of the children hurt themselves by hitting a foot against the edge, despite the protection. The children have made great progress, they are having a blast.

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Anne Marie R.

Rating: 5 out of 5

Published on 03/03/2021 à 14h33 following a purchase from 29/11/2020

Product compliant with expectations, very well packaged, precise assembly instructions. It remains to be seen over time.

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Michelle G.

Rating: 5 out of 5

Published on 03/03/2021 à 12h18 following a purchase from 18/01/2021

Perfect

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Pierre D.

Rating: 5 out of 5

Published on 03/03/2021 à 09h41 following a purchase from 18/01/2021

Fast delivery.

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Marine A.

Rating: 5 out of 5

Published on 02/03/2021 à 22h25 following a purchase from 19/01/2021

Efficient and friendly after-sales service, products conform to the description.

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Elodie C.

Rating: 5 out of 5

Published on 02/03/2021 à 21h18 following a purchase from 20/01/2021

Order received quickly. Quality products. I recommend.

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Anne-sophie B.

Rating: 5 out of 5

Published on 02/03/2021 à 20h52 following a purchase from 05/12/2020

Product of very good quality! Solid, well-made, easy to assemble, clear instructions. Fast shipping and well packaged. I am very satisfied with my purchase and my children are too :)

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Agnes S.

Rating: 5 out of 5

Published on 02/03/2021 à 20h39 following a purchase from 20/01/2021

Fast delivery. Perfect product.

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Morgane L.

Rating: 5 out of 5

Published on 02/03/2021 à 19h40 following a purchase from 10/11/2020

Very good product.

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Albert D.

Rating: 5 out of 5

Published on 02/03/2021 à 19h33 following a purchase from 06/12/2020

Good quality material. Delivery within the announced deadlines. Serious company that cares about whether the delivery was good.

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Sylvie D.

Rating: 5 out of 5

Published on 02/03/2021 à 19h21 following a purchase from 05/12/2020

Everything went well, 2 deliveries for complete order. Good information for order and delivery tracking.

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Françoise L.

Rating: 5 out of 5

Published on 02/03/2021 à 15h41 following a purchase from 18/11/2020

very good product. Super delivery with a friendly and helpful delivery person. Nothing to complain about.

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André D.

Rating: 5 out of 5

Published on 02/03/2021 à 15h15 following a purchase from 18/01/2021

Nothing to say.

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Martine D.

Rating: 5 out of 5

Published on 02/03/2021 à 14h41 following a purchase from 29/11/2020

Very good communication for delivery tracking. Smooth website.

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Pauline P.

Rating: 5 out of 5

Published on 02/03/2021 à 10h32 following a purchase from 18/01/2021

Item easy to find on your website. Very well detailed. Quick order taking and delivery time respected. Very good follow-up by email.

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Irina K.

Rating: 5 out of 5

Published on 02/03/2021 à 10h23 following a purchase from 18/01/2021

Superb! We use it every day!

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Adrien M.

Rating: 5 out of 5

Published on 02/03/2021 à 09h23 following a purchase from 20/12/2020

Dedicated team, great trampoline, top delivery!

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Susanne M.

Rating: 5 out of 5

Published on 01/03/2021 à 19h38 following a purchase from 03/12/2020

Great trampoline, great service

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Remy D.

Rating: 5 out of 5

Published on 01/03/2021 à 17h56 following a purchase from 04/11/2020

All good.

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Pierrick B.

Rating: 5 out of 5

Published on 01/03/2021 à 17h38 following a purchase from 22/12/2020

Quality material delivered within the expected timeframe. Quality customer service that was able to respond to my various requests and processed the refund of an item ordered in duplicate due to my mistake. I highly recommend France Trampoline.

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