Customer reviews of France Trampoline

9,4 /10

Based on 22 174 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 5 stars

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Margareth W.

Published on 14/09/2020 à 12h51 following a purchase from 28/07/2020

Fast and efficient delivery, products conforming to everything we have ordered on this site which I recommend.

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Christophe R.

Published on 14/09/2020 à 10h44 following a purchase from 04/08/2020

The springs suit me perfectly. Fast arrival and without issues. Careful packaging.

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Karine M.

Published on 14/09/2020 à 09h56 following a purchase from 06/06/2020

We have not received our order!

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Response from France Trampoline Published on 08/06/2020

Hello and thank you for your feedback, your order was indeed shipped at the end of July and then delivered to a relay point, you should have been contacted via email by them as well as by our team. Held for 15 days or more at this relay point and without any complaint from you, the package was automatically returned to our warehouse. We are at your disposal at [email protected] to know if you still wish to receive this order. We apologize for the inconvenience caused, the France Trampoline team.

Charlotte L.

Published on 13/09/2020 à 19h48 following a purchase from 31/07/2020

Very good quality of listening from the people I spoke to online.

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Isabelle R.

Published on 13/09/2020 à 19h14 following a purchase from 26/07/2020

No issues

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Élodie V.

Published on 13/09/2020 à 14h58 following a purchase from 03/08/2020

Order met my expectations, delivered on time.

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Nadine M.

Published on 13/09/2020 à 11h17 following a purchase from 03/08/2020

Fast delivery and met my expectations.

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Brigitte B.

Published on 13/09/2020 à 10h39 following a purchase from 31/07/2020

excellent product, conforms to the presentation on the FRANCE TRAMPOLINE site

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Henri C.

Published on 11/09/2020 à 14h24 following a purchase from 28/07/2020

Very good product

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Martine V.

Published on 10/09/2020 à 18h55 following a purchase from 19/05/2020

very good

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Laurette P.

Published on 10/09/2020 à 17h59 following a purchase from 13/06/2020

I had specified at the time of purchase that it was my son's birthday gift 3 weeks later (end of June). As a result, the zip line arrived at the end of August without any message to keep me informed! I let you imagine my son's disappointment.....

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Response from France Trampoline Published on 17/06/2020

Hello, thank you for taking the time to leave us a comment. We indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we did our best to regularly update these delays on our site. We are sorry that you were affected by these delays and that we could not individually contact all our customers. We would like to apologize and hope that your son can enjoy his zip line in these beautiful days. The France Trampoline team.

Olivier P.

Published on 10/09/2020 à 17h15 following a purchase from 22/07/2020

All good, no issues.

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Mathieu L.

Published on 09/09/2020 à 20h46 following a purchase from 26/07/2020

Fast delivery and quality zip line, no issues.

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Thais G.

Published on 09/09/2020 à 16h44 following a purchase from 26/07/2020

Everything was great, I ordered the protective foam for the bars of the trampoline and they turned out very well, I am very happy!

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Didier G.

Published on 09/09/2020 à 13h39 following a purchase from 26/07/2020

Satisfactory item. To see if it lasts over time. Perfect delivery.

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Bernhard S.

Published on 09/09/2020 à 09h13 following a purchase from 28/03/2020

Price/performance: Top goods were delivered well packaged, assembly was easy based on detailed instructions, products seem to be of high quality. Our children have a lot of fun with it. The only downside: delivery time Unfortunately, the delivery was delayed due to the COVID situation.

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Anne Sophie S.

Published on 08/09/2020 à 20h38 following a purchase from 19/05/2020

Very good follow-up of the order

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Jocelyne N.

Published on 08/09/2020 à 17h51 following a purchase from 27/07/2020

Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.

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Michel D.

Published on 08/09/2020 à 17h22 following a purchase from 28/07/2020

very good

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Darwin M.

Published on 08/09/2020 à 16h13 following a purchase from 11/05/2020

Perfect, fast despite the confinement issues we all had.

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Hans-Ulrich L.

Published on 08/09/2020 à 13h41 following a purchase from 21/07/2020

*** Everything went super well

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Arne B.

Published on 08/09/2020 à 13h12 following a purchase from 27/07/2020

Very timely delivery. Good product. I can highly recommend this provider.

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Patrick G.

Published on 08/09/2020 à 12h53 following a purchase from 08/05/2020

I recommend this site for purchasing a trampoline.

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Marie-Christine V.

Published on 08/09/2020 à 10h44 following a purchase from 02/06/2020

The delivery was a bit long, probably due to COVID-19

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Benoît M.

Published on 08/09/2020 à 08h48 following a purchase from 24/05/2020

The delivery time was very bad and no gesture / apology from the team.

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Response from France Trampoline Published on 28/05/2020

Hello and thanks for your feedback. Unfortunately, during this health crisis, we suffered from supplies delay, we would like to sincerely apologize that you had to also suffer from this. We did our best to inform customers about new delivery times as soon as possible. Again, sorry for the inconvenience. France Trampoline team.

Frédéric B.

Published on 07/09/2020 à 20h51 following a purchase from 26/06/2020

nothing to report

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Patrick L.

Published on 07/09/2020 à 20h19 following a purchase from 21/07/2020

Very fast delivery

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Franz B.

Published on 07/09/2020 à 18h35 following a purchase from 20/07/2020

Everything went well and the quality is right

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Durant C.

Published on 07/09/2020 à 17h29 following a purchase from 28/04/2020

listening service, quality product and responsive after-sales service.

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Laëtitia D.

Published on 07/09/2020 à 17h16 following a purchase from 24/07/2020

Fast order and delivery. Very good quality products

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Olivier R.

Published on 07/09/2020 à 16h45 following a purchase from 04/06/2020

I called twice to change the delivery date because I was not present that day, I was assured twice that I would be called back I am still waiting!

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Response from France Trampoline Published on 07/06/2020

Hello, Thank you for your comment. Once your package has left our warehouse to be handed over to the carrier, we unfortunately no longer have control over the scheduled delivery date. The carrier should have called you to agree on a date with you, we invite you to contact them if you wish to change it. On our side, we remain at your disposal at [email protected] for any further questions. The France Trampoline team

Soline M.

Published on 07/09/2020 à 16h19 following a purchase from 11/05/2020

Very good quality trampoline, easy to assemble. Delivery time a bit long but we knew this at the time of ordering, COVID probably didn't help...

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Emilie G.

Published on 07/09/2020 à 15h51 following a purchase from 28/07/2020

Fast and careful delivery

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Pierre B.

Published on 07/09/2020 à 15h45 following a purchase from 26/02/2020

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Isabel R.

Published on 07/09/2020 à 14h58 following a purchase from 29/04/2020

Very good quality. delivery ok

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Eric M.

Published on 07/09/2020 à 14h27 following a purchase from 28/07/2020

Product meets my expectations

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Julie F.

Published on 07/09/2020 à 13h16 following a purchase from 16/05/2020

Durable jumping mat as well as the springs. Long delay due to Covid. Very good follow-up from France trampoline

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Marjorie D.

Published on 07/09/2020 à 12h33 following a purchase from 30/04/2020

the information service is of quality as well as the order tracking. Very satisfied and my children too

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Alexandre J.

Published on 07/09/2020 à 11h37 following a purchase from 20/05/2020

Great trampoline nothing to compare with those found in all sports stores. Excellent value for money

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Valérie V.

Published on 07/09/2020 à 10h23 following a purchase from 27/07/2020

Fast and impeccable after-sales service.

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