Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1 and 5 stars

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L
Laura B.
Rating: 5 out of 5
following a purchase from 08/06/2020
I am very happy. It fits perfectly to the measurements.
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Jean-pierre M.
Rating: 5 out of 5
following a purchase from 20/07/2020
Very good product made in France. A problem-free delivery. A well-documented installation. Bravo!!!
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Thierry L.
Rating: 5 out of 5
following a purchase from 24/05/2020
Product conforms and of quality. Good customer relationship, I was informed after the order that the product would be available a month later, with the possibility of getting a refund. An email then informed me of the actual availability and then of the shipment. Serious seller.
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Bernard R.
Rating: 5 out of 5
following a purchase from 20/07/2020
The advisor was very attentive. Ordered on Monday morning, normally 5 to 6 days for delivery and I was leaving at the end of the week... your advisor told me: "send me an urgent message with your order" and I received the package the next day!! Thank you for your responsiveness and the professionalism of your advisors. I can only recommend this site.
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Veronique C.
Rating: 5 out of 5
following a purchase from 20/07/2020
Excellent. The person I spoke to on the phone was attentive and very responsive to meet my request.
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Camping Pont Lauguere M.
Rating: 5 out of 5
following a purchase from 09/06/2020
Listening staff, available for advice. Quick management of the order and its shipment. Packages always very well prepared.
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Daniel A.
Rating: 5 out of 5
following a purchase from 04/05/2020
Competence, welcome, efficiency.
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Emilie B.
Rating: 5 out of 5
following a purchase from 31/05/2020
Very good trampoline. A bit long delay, maybe due to COVID. Delivery service in our area is terrible. Impossible to reach them to schedule a delivery, I had to go there myself. Finally, now it is set up and the kids are enjoying it. I recommend France Trampoline without any problem.
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Dominique B.
Rating: 5 out of 5
following a purchase from 06/07/2020
I had no issues.
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Celine D.
Rating: 5 out of 5
following a purchase from 22/05/2020
very good, nothing to complain about.
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Amandine B.
Rating: 5 out of 5
following a purchase from 20/07/2020
Top quality trampoline, nothing to do with a ***! A slight defect on the net, one email and 2 days later I had a new one.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 14/07/2020
Very good
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Sabine B.
Rating: 5 out of 5
following a purchase from 16/07/2020
very good material
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Nicolas C.
Rating: 5 out of 5
following a purchase from 15/07/2020
Very good site, delivery within the deadlines, the product is great
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Caroline B.
Rating: 5 out of 5
following a purchase from 06/05/2020
Delivery within the deadlines. Product conforms to the order
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Isabel S.
Rating: 5 out of 5
following a purchase from 05/06/2020
Friendly service staff, quick help, and top trampoline mat!
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Bertille D.
Rating: 1 out of 5
following a purchase from 15/07/2020
We regret that after a few weeks of use there is a tear in the spring protection. We request a replacement of this part
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Response from France Trampoline
Hello, Thank you for your comment. We are sorry to hear that you encountered a problem with your protective cushion. In order for us to open a warranty file and send you a new cushion, could you please send us some photos of the tear to [email protected]? In the meantime, we remain at your disposal. The France Trampoline team
M
Myriam L.
Rating: 5 out of 5
following a purchase from 02/06/2020
Serious company, easy site and good order tracking
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David H.
Rating: 5 out of 5
following a purchase from 05/07/2020
I purchased an Octopulse 430 Trampoline. It has been a month since I installed it. It is incredibly robust. The finish is impeccable. The height of the jumps is significantly higher than the models I had already tried. This is a product I highly recommend. Thank you France Trampoline
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Eric S.
Rating: 5 out of 5
following a purchase from 15/07/2020
Bravo for the follow-up of the parts, I was able to repair my trampoline
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Corinne M.
Rating: 5 out of 5
following a purchase from 14/07/2020
From advice to ordering to delivery, we are fully satisfied with our purchase and the different contacts. We warmly recommend this company.
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Pauline R.
Rating: 5 out of 5
following a purchase from 01/07/2020
Hello Excellent
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Martin H.
Rating: 5 out of 5
following a purchase from 23/06/2020
Everything worked smoothly, and the purchased jumping mat is of super quality. Our children use it daily with their friends.
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Vincent P.
Rating: 5 out of 5
following a purchase from 03/06/2020
Very good contact by email, quick and reassuring. The zipper of the net is a bit fragile
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Jean-marc P.
Rating: 5 out of 5
following a purchase from 07/05/2020
On the site, you can find detailed information about the different models as well as several practical tips for choosing the model, assembly, and maintenance. Serious and complete
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Beate M.
Rating: 5 out of 5
following a purchase from 15/07/2020
We are very satisfied with the product. Advice and delivery were very good. We will buy from Trampolin again.
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Michel L.
Rating: 5 out of 5
following a purchase from 16/07/2020
Very serious, trampoline of very good quality
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Isabelle R.
Rating: 5 out of 5
following a purchase from 08/07/2020
Fast and efficient thank you
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Edwige W.
Rating: 5 out of 5
following a purchase from 12/07/2020
Fast delivery, great product!
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Charlotte L.
Rating: 5 out of 5
following a purchase from 18/03/2020
Perfect.
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Frédéric L.
Rating: 5 out of 5
following a purchase from 12/07/2020
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Cindy V.
Rating: 5 out of 5
following a purchase from 02/06/2020
Just bravo for your professionalism and especially the quality of your products. Trampoline received within the expected deadlines at the time of order, even slightly earlier.
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Alexandra R.
Rating: 5 out of 5
following a purchase from 17/05/2020
Very good.
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Sientje F.
Rating: 1 out of 5
following a purchase from 14/04/2020
Not satisfied.
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Response from France Trampoline
Hello, Thank you for taking the time to leave us a comment. In order for us to improve, would you be kind enough to explain in more detail the reasons for your dissatisfaction? We are at your disposal at [email protected]. Best regards, The France Trampoline team.
B
Benoit H.
Rating: 5 out of 5
following a purchase from 01/05/2020
Good advice and availability both at the time of ordering and during follow-up.
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Laura M.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very good.
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Anis B.
Rating: 5 out of 5
following a purchase from 13/07/2020
Excellent, the support helped me well in choosing the spare part model. It's nice to have a real customer service. Trampoline purchased from them 10 years ago, it still delights the children.
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Vincent G.
Rating: 5 out of 5
following a purchase from 28/05/2020
Quality product very easy to assemble even for a DIY novice!
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Chantal L.
Rating: 5 out of 5
following a purchase from 30/06/2020
Very satisfied.
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Cyril C.
Rating: 5 out of 5
following a purchase from 18/05/2020
Quality product, deadlines respected.
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