Customer reviews of France Trampoline

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Sebastiano C.

Rating: 5 out of 5

Published on 16/08/2020 à 16h20 following a purchase from 05/05/2020

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Maury P.

Rating: 1 out of 5

Published on 16/08/2020 à 13h32 following a purchase from 26/04/2020

After several months of waiting, I received an incomplete package (a goal cage with only the net and no metal frame!!!)

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Response from France Trampoline Published on 27/04/2020

Hello, We sincerely apologize for the inconveniences encountered. We have opened a claim with our carrier. The sales team took your request into account the same day and immediately processed the refund for the product. Best regards, The France Trampoline Team

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Celine M.

Rating: 5 out of 5

Published on 15/08/2020 à 13h25 following a purchase from 26/05/2020

Despite the circumstances, very good service and product

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Loïc T.

Rating: 5 out of 5

Published on 15/08/2020 à 08h29 following a purchase from 26/05/2020

***

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François D.

Rating: 5 out of 5

Published on 14/08/2020 à 17h33 following a purchase from 24/05/2020

Very good quality merchandise, very long delivery times

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Christian K.

Rating: 5 out of 5

Published on 14/08/2020 à 08h48 following a purchase from 29/05/2020

Everything is great

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Ubtissem S.

Rating: 5 out of 5

Published on 13/08/2020 à 20h55 following a purchase from 17/04/2020

A trampoline that is really of very good quality. The delivery was quite fast and within the indicated time. An original trampoline shape with enough space to have fun. I recommend France Trampoline, they are very good advice, thank you.

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Herve B.

Rating: 5 out of 5

Published on 13/08/2020 à 19h52 following a purchase from 03/05/2020

Beautiful trampoline, sturdy.

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Katharine D.

Rating: 5 out of 5

Published on 13/08/2020 à 17h23 following a purchase from 03/04/2020

The service at France Trampoline has been excellent. They are polite, have good knowledge of shipping to other countries. They respond quickly to emails and on the phone. The products are good quality and have been delivered on time.

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Christophe G.

Rating: 5 out of 5

Published on 13/08/2020 à 17h22 following a purchase from 26/04/2020

Order placed during the lockdown. Delivery respected. Top product quality. Thank you.

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Sylvie R.

Rating: 5 out of 5

Published on 13/08/2020 à 16h22 following a purchase from 01/06/2020

Order of springs for our trampoline purchased 5 years ago... and we are still very happy with it. Aside from a small wait related to stock, nothing to report on this order. We really recommend the quality and seriousness of France Trampoline.

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Florent B.

Rating: 5 out of 5

Published on 13/08/2020 à 14h47 following a purchase from 17/06/2020

Fast respect for deadlines and as always great material quality.

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Miriam S.

Rating: 5 out of 5

Published on 13/08/2020 à 14h41 following a purchase from 10/06/2020

We had a complaint about our trampoline. We described our problem in writing and were then called back. We were able to clarify everything and the replacement parts were delivered as quickly as possible. Everything went well.

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Sébastien P.

Rating: 5 out of 5

Published on 13/08/2020 à 14h16 following a purchase from 14/05/2020

Perfect

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Emilie M.

Rating: 5 out of 5

Published on 13/08/2020 à 12h44 following a purchase from 19/05/2020

super delivery, fast, friendly delivery person, product arrived without the packages being damaged, delivery is always done the same day and almost at the same time. So great, I would like other companies to use this provider, I would have received my orders on time and in better condition.

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Maria Antonia G.

Rating: 5 out of 5

Published on 13/08/2020 à 09h46 following a purchase from 08/06/2020

Everything is fine, as we expected

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Claire T.

Rating: 5 out of 5

Published on 13/08/2020 à 09h20 following a purchase from 08/05/2020

Very good quality products, always reliable for several years.

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Thanaële L.

Rating: 5 out of 5

Published on 13/08/2020 à 08h38 following a purchase from 22/07/2020

Good service, quick delivery with appointment. Nice jumping!

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Céline Z.

Rating: 5 out of 5

Published on 12/08/2020 à 17h56 following a purchase from 05/05/2020

Very responsive customer service that immediately canceled a double order placed by mistake. Delivery on time. Product conforms to the description and of very good quality. Assembly is quite simple.

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Estelle C.

Rating: 5 out of 5

Published on 12/08/2020 à 17h55 following a purchase from 26/05/2020

Quick and clear phone response.

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Fabienne A.

Rating: 5 out of 5

Published on 12/08/2020 à 15h52 following a purchase from 03/05/2020

Thank you, always listening to customers.

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Annie P.

Rating: 5 out of 5

Published on 12/08/2020 à 13h42 following a purchase from 29/06/2020

Article of very good quality and received before the expected date

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Benjamin P.

Rating: 5 out of 5

Published on 12/08/2020 à 10h47 following a purchase from 11/05/2020

Good product conforming to the request... The delays were long but they corresponded to what was announced... so no worries

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Claude M.

Rating: 5 out of 5

Published on 12/08/2020 à 08h50 following a purchase from 26/05/2020

Quality trampoline. Fast delivery

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Yann D.

Rating: 5 out of 5

Published on 11/08/2020 à 19h32 following a purchase from 04/06/2020

Quality products, good communication, but delivery delay due to a stock shortage.

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William F.

Rating: 5 out of 5

Published on 11/08/2020 à 17h55 following a purchase from 29/06/2020

Simply delighted!

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Philippe M.

Rating: 5 out of 5

Published on 11/08/2020 à 17h47 following a purchase from 10/05/2020

Product in line with my expectations.

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Daniel S.

Rating: 5 out of 5

Published on 11/08/2020 à 17h19 following a purchase from 16/04/2020

It's exactly what we were looking for. Thank you.

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Cedric D.

Rating: 5 out of 5

Published on 11/08/2020 à 13h21 following a purchase from 13/05/2020

Despite a problem upon receipt of the package (plastic cut), very good contact with customer service and replacement product sent.

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Julien M.

Rating: 5 out of 5

Published on 11/08/2020 à 12h17 following a purchase from 18/05/2020

Honestly, impeccable site, a super quality trampoline... everything is great, maybe just the delivery time a bit long but announced on the site, well the ladder as an option on a trampoline at *** euros is a bit stingy but I highly recommend France trampoline forget about ***

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José G.

Rating: 5 out of 5

Published on 11/08/2020 à 12h16 following a purchase from 01/05/2020

Good service

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Christophe S.

Rating: 5 out of 5

Published on 11/08/2020 à 11h43 following a purchase from 17/05/2020

Product that seems to be of very good quality overall, to be confirmed in use. No issues for about a month despite intensive use of the Zip Line by our children... Easy and quick assembly, in accordance with the provided instructions. I highly recommend this product.

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Cecile B.

Rating: 5 out of 5

Published on 11/08/2020 à 10h52 following a purchase from 05/06/2020

Very good service, even for a shipment abroad (Spain)

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Michele Z.

Rating: 5 out of 5

Published on 11/08/2020 à 10h18 following a purchase from 01/07/2020

Delivery on time. Excellent quality product for total safety. My grandchildren are delighted.

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Monica C.

Rating: 5 out of 5

Published on 11/08/2020 à 10h12 following a purchase from 16/05/2020

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Zoltan K.

Rating: 5 out of 5

Published on 11/08/2020 à 09h45 following a purchase from 26/06/2020

Very helpful! They even asked which model, as it might not fit!!! Top service

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Jean-luc C.

Rating: 5 out of 5

Published on 10/08/2020 à 20h54 following a purchase from 23/05/2020

Thank you for the follow-up on all your trampolines, even older ones, as we were able to change the surround, too TOP.

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Marc E.

Rating: 1 out of 5

Published on 10/08/2020 à 19h29 following a purchase from 08/05/2020

Hello, the trampoline is almost new and already has two tears. They are located on the circular protection that protects the lower structure of the trampoline.

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Response from France Trampoline Published on 08/05/2020

Hello, and thank you for taking the time to leave us your comment! We are sorry for the tearing issue you encountered; our customers are usually completely satisfied with this product. It can certainly happen that a manufacturing defect weakens it for premature wear; also, in order to open a warranty file, would you be so kind as to send us a photo of the defects encountered at [email protected]? We remain at your disposal and apologize for the inconveniences caused. The France Trampoline team

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Patrick G.

Rating: 5 out of 5

Published on 10/08/2020 à 18h20 following a purchase from 31/05/2020

I am very satisfied. A very good product, in line with my expectations. The only downside is the manual which is not precise enough.

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Laurent D.

Rating: 5 out of 5

Published on 10/08/2020 à 17h29 following a purchase from 31/05/2020

Very satisfied with the product, the quality is there, meets my expectations. The delivery time and tracking were perfectly respected. The assembly instructions are not always very clear, but with online support, we manage to figure it out.

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