Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1 and 5 stars

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C
Corinne G.
Rating: 5 out of 5
following a purchase from 16/07/2019
Fast and careful delivery, excellent quality product
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Yoann M.
Rating: 5 out of 5
following a purchase from 05/09/2019
Very satisfied.
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Jean Jacques G.
Rating: 5 out of 5
following a purchase from 05/09/2019
Excellence at all levels, high-quality product like the service, I highly recommend France Trampoline;
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Jacques P.
Rating: 5 out of 5
following a purchase from 22/07/2019
Fast delivery despite the weekend and ordering at the last minute, deadline respected, product very well packaged
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Guillaume A.
Rating: 5 out of 5
following a purchase from 29/08/2019
Hello, Thank you for the customer service! Everything is back to normal: my net is positioned well. Very professional.
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Aurelien B.
Rating: 5 out of 5
following a purchase from 03/09/2019
Excellent.
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Anne D.
Rating: 5 out of 5
following a purchase from 02/09/2019
A customer for several years, the products are of great quality and the France Trampoline team is always attentive and responsive when needed.
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Stefano C.
Rating: 5 out of 5
following a purchase from 02/09/2019
Precise, punctual service perfectly organized and tracked, I recommend to everyone. The part regarding the insertion of the destination address on the site could be improved
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Aurélie T.
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good
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Isabelle B.
Rating: 5 out of 5
following a purchase from 30/08/2019
Very good phone reception, very professional
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Anne-carole C.
Rating: 5 out of 5
following a purchase from 30/08/2019
Great
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Christophe B.
Rating: 5 out of 5
following a purchase from 30/08/2019
very happy with my purchase and my daughter is delighted ;)
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Alfonso M.
Rating: 5 out of 5
following a purchase from 30/08/2019
it arrived before the expected date and the product is excellent!
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Solene A.
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good phone reception. Competent and quick
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Henriette L.
Rating: 5 out of 5
following a purchase from 02/09/2019
Easy contact by phone. Accessory received on time as announced.
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Olivier D.
Rating: 5 out of 5
following a purchase from 02/09/2019
Good reception
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Maud D.
Rating: 5 out of 5
following a purchase from 27/08/2019
Product received in perfect condition and within the expected deadlines. Very serious site. Customer service contacted us to ensure they sent the right product
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Anthony M.
Rating: 5 out of 5
following a purchase from 27/08/2019
The delivery went very well!
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Régis M.
Rating: 1 out of 5
following a purchase from 30/08/2019
The site offers free deliveries that are not really free. Right after the order, I received an email indicating that since I did not choose the option at *** that allows scheduling a delivery appointment, I would be charged *** per package in case of absence. My order included 2 packages, shipped 1 day apart which forced me to take 2 days off. I call that ***.
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Response from France Trampoline
Hello, Thank you for your message, which surprises us a lot. After checking, it turns out that your order contained only one package, and its delivery was successfully completed on the first shipment. Are you sure you placed this order on our site? Please feel free to contact us at [email protected] for any comments or additional information. Best regards, The France Trampoline team
B
Benjamin S.
Rating: 5 out of 5
following a purchase from 30/08/2019
The delivery service was quick and within the deadlines (for a delivery in 24 to 48 hours*) Negative point (minor): impossible to track the package in real-time via Google Maps (unless I am mistaken) Satisfied with the ordering and delivery service
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Alexander S.
Rating: 5 out of 5
following a purchase from 11/09/2019
TOP service. Fast delivery
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Rainer B.
Rating: 5 out of 5
following a purchase from 09/09/2019
very good: telephone inquiry before shipping whether product/order scope fits
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Sylvain J.
Rating: 5 out of 5
following a purchase from 06/08/2019
Good organization
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Aurélie C.
Rating: 5 out of 5
following a purchase from 26/08/2019
Very good telephone advice. Fast and compliant delivery. High quality product.
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Béatrice L.
Rating: 5 out of 5
following a purchase from 26/08/2019
Perfect
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Katia V.
Rating: 5 out of 5
following a purchase from 24/08/2019
Nothing to complain about, material and delivery top-notch
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Catherine L.
Rating: 5 out of 5
following a purchase from 27/08/2019
Very responsive to our problem.
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Paul L.
Rating: 5 out of 5
following a purchase from 26/08/2019
Very good
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Céline M.
Rating: 5 out of 5
following a purchase from 26/08/2019
Very good
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Patrice V.
Rating: 5 out of 5
following a purchase from 25/08/2019
Order in total accordance with what was expected. Very short delivery time. Everything is perfect.
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François-dominique R.
Rating: 5 out of 5
following a purchase from 23/08/2019
Perfect
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Marion B.
Rating: 5 out of 5
following a purchase from 25/08/2019
Fast order.... perfect game! My 6-year-old son and all his cousins loved the ninja course! Good quality game and quite quick to assemble!
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Frederic G.
Rating: 5 out of 5
following a purchase from 19/07/2019
Efficient
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Bruno L.
Rating: 5 out of 5
following a purchase from 17/08/2019
The delivery person was smiling and friendly, however, he called just 1 hour before his arrival for the appointment. Fortunately, we were there.
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Patrick L.
Rating: 5 out of 5
following a purchase from 23/08/2019
Excellent, no problems
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Christophe W.
Rating: 5 out of 5
following a purchase from 22/08/2019
Very good service, very fast delivery. Nothing to say, just to recommend to others.
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Yannick J.
Rating: 5 out of 5
following a purchase from 21/08/2019
Very good
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Willy S.
Rating: 5 out of 5
following a purchase from 23/08/2019
Trampoline ordered on Friday and delivered the following Tuesday. Everything was as expected. Assembly completed in 2 hours by two adults. Quality product.
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Herbert B.
Rating: 5 out of 5
following a purchase from 05/09/2019
Everything is perfect... Thank you
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Xavier C.
Rating: 5 out of 5
following a purchase from 22/08/2019
Aside from the carrier delay on the announced schedule, everything else went well. On the assembly instructions, some points are visible on the drawing but not explained in the text. Good quality trampoline.
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