Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 5 stars

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Matthieu P.

Published on 08/12/2019 à 09h19 following a purchase from 17/11/2019

Nothing to say, excellent all the way from order to delivery. Well done.

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Paul D.

Published on 06/12/2019 à 14h35 following a purchase from 12/11/2019

Fast Order delivered very quickly

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Michelle M.

Published on 06/12/2019 à 10h24 following a purchase from 15/11/2019

Ultra fast delivery

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Dominique F.

Published on 05/12/2019 à 22h43 following a purchase from 12/11/2019

excellent welcome on the phone. excellent advice excellent availability

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Stefanie T.

Published on 05/12/2019 à 19h23 following a purchase from 23/11/2019

Very good customer service. I had a small change after the order, which was processed quickly, easily, and competently. Delivery with Dachser was also smooth after scheduling an appointment. Trampoline not set up yet. I'm waiting for summer 😊

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Stephanie M.

Published on 05/12/2019 à 15h21 following a purchase from 14/11/2019

not very reassured to order this type of item online and ultimately a very good experience.

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Philippe C.

Published on 05/12/2019 à 12h22 following a purchase from 11/11/2019

Everything was perfect, thank you very much, except for the disproportion between the weight of the package and the single pair of arms - poor friendly driver - assigned to the delivery... Savings, savings?

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Nathalie M.

Published on 04/12/2019 à 15h27 following a purchase from 28/08/2019

3 months delay to receive the products but *** debited in a week is unacceptable

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Response from France Trampoline Published on 28/08/2019

Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that your order did not bring you complete satisfaction. However, in the case of orders for products that are being restocked, the estimated return date to stock is systematically specified in the product description on our site as well as in the cart before validating the order. To avoid having to pay for the products at the time of the order, we recommend in these cases to opt for payment by check. This is only cashed at the time of shipment of the order. We remain at your disposal for any further information, Best regards, The France Trampoline team

Nicolas A.

Published on 04/12/2019 à 13h13 following a purchase from 05/11/2019

Order placed a few months ago very well honored. Recent customer service issue, very well handled, part taken care of without discussion and without delay! It's efficient before and after, well done!

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Annie R.

Published on 03/12/2019 à 21h53 following a purchase from 12/11/2019

The order was made in the morning by phone and was delivered the next afternoon, it was super fast

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Jacques R.

Published on 27/11/2019 à 10h44 following a purchase from 05/11/2019

Fast delivery and in good condition

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Alfredo B.

Published on 27/11/2019 à 09h48 following a purchase from 04/11/2019

Everything is perfect.

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Nathalie D.

Published on 25/11/2019 à 15h28 following a purchase from 01/11/2019

Very good product, great quality and weather resistance

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Patrice G.

Published on 24/11/2019 à 11h54 following a purchase from 02/11/2019

Fast delivery, product well packaged and in accordance with the order.

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Francis A.

Published on 24/11/2019 à 10h24 following a purchase from 02/11/2019

No problem

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Carole C.

Published on 24/11/2019 à 10h18 following a purchase from 31/10/2019

Very good product

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Laure A.

Published on 21/11/2019 à 21h33 following a purchase from 08/05/2019

Very nice trampoline, and of great quality, complete package. Just a slight delay in delivery

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Benoît H.

Published on 21/11/2019 à 17h44 following a purchase from 28/10/2019

On the phone, reception - advice - follow-up = perfect

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Silvia G.

Published on 20/11/2019 à 15h39 following a purchase from 30/10/2019

Reliable site, they remain available even after the purchase and respond to emails. Not everyone does that! The quality of the products is good.

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Xavier D.

Published on 19/11/2019 à 15h50 following a purchase from 29/10/2019

Very satisfied

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Guy C.

Published on 18/11/2019 à 19h42 following a purchase from 28/10/2019

Excellent

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Michelle L.

Published on 13/11/2019 à 14h12 following a purchase from 22/10/2019

Good quality product, fast delivery

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Augustin H.

Published on 12/11/2019 à 21h31 following a purchase from 22/10/2019

Perfect... A customer service representative contacted me in response to my comment on the delivery, fast and efficient delivery, everything went well and the kids are enjoying their trampoline!

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Sandrine G.

Published on 11/11/2019 à 18h25 following a purchase from 20/10/2019

Very good work. Arrived at the beginning of the route, fast and efficient delivery.

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Marc T.

Published on 11/11/2019 à 11h37 following a purchase from 19/10/2019

Fast and efficient!

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Marjorie M.

Published on 10/11/2019 à 22h56 following a purchase from 18/10/2019

Perfect! Excellent quality and services

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Graca P.

Published on 10/11/2019 à 18h31 following a purchase from 20/10/2019

Everything went well

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Paul E.

Published on 10/11/2019 à 16h19 following a purchase from 20/10/2019

Fast

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Aurelie T.

Published on 08/11/2019 à 22h29 following a purchase from 03/10/2019

Very good. Very responsive service

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Christine W.

Published on 07/11/2019 à 17h27 following a purchase from 16/10/2019

I am very satisfied, I was immediately contacted by the service to verify the consistency of the order and their informed advice was precious. We were able to correct the references in the process and I was perfectly delivered on time with the right product.

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Edouard R.

Published on 07/11/2019 à 15h57 following a purchase from 17/10/2019

Quality advice, pleasant interlocutor, dynamic and very efficient. The product arrived faster than expected and fits perfectly. A quality of service in line with the quality of the products, keep it up!! I highly recommend

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Julien D.

Published on 07/11/2019 à 15h15 following a purchase from 08/10/2019

Excellent contact during a call, fast delivery and careful packaging

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Alain D.

Published on 06/11/2019 à 15h10 following a purchase from 15/10/2019

clear site, quick order to validate, package received quickly, everything went very well

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Beatrice I.

Published on 06/11/2019 à 12h59 following a purchase from 16/10/2019

Excellent

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Sandy C.

Published on 06/11/2019 à 10h52 following a purchase from 16/10/2019

very good

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Helene U.

Published on 06/11/2019 à 10h43 following a purchase from 16/10/2019

perfect

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Michel C.

Published on 06/11/2019 à 09h31 following a purchase from 16/10/2019

excellent service

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Josef S.

Published on 05/11/2019 à 17h10 following a purchase from 29/10/2019

A really great and very fast service! Very friendly and helpful. Plus, it is a very good product! Anytime again Lg ***

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Virginie B.

Published on 04/11/2019 à 12h47 following a purchase from 14/12/2018

Good quality

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Sebastien R.

Published on 03/11/2019 à 11h32 following a purchase from 12/10/2019

Easy order, suitable product and reasonable price

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