Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 5 stars

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Claude B.

Published on 26/08/2019 à 19h47 following a purchase from 04/08/2019

Perfect

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Anne C.

Published on 26/08/2019 à 18h49 following a purchase from 05/08/2019

Excellent

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Nicolas C.

Published on 26/08/2019 à 17h22 following a purchase from 24/07/2019

Excellent product for training a gymnast. A trampoline more efficient than the classic "leisure" one, certainly much cheaper but if you are looking for a good bounce for gymnastic jumps this one is perfect. Very good finishes, you can really see the quality of the product during assembly, the safety mat is very strong, the reinforcements, the foams are protected from the elements, which guarantees it will last for many years.

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Silvia R.

Published on 26/08/2019 à 16h28 following a purchase from 31/07/2019

Delivery worked super, assembly was easy with video (YouTube), the assembly instructions are not always completely clear. The trampoline has been standing for a day and the first impression is great. Kids are definitely totally happy and the size is super.

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Maryse C.

Published on 26/08/2019 à 16h18 following a purchase from 04/08/2019

Very good

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David M.

Published on 26/08/2019 à 15h40 following a purchase from 02/08/2019

Good product delivered quickly. Recommended 🖒

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Rey M.

Published on 26/08/2019 à 14h26 following a purchase from 04/08/2019

Order received in a very quick timeframe. Conforms to my expectations. Thank you.

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Frederic M.

Published on 26/08/2019 à 13h39 following a purchase from 05/08/2019

Order placed in a short timeframe and package received as expected, I thought a lot before making my purchase on a 4.30 trampoline and what decided me was: the quality of customer service, the availability of spare parts, the know-how of the company, the reviews on the internet about the quality of the products. I have been setting up the trampoline for 4 weeks now and I would rate the product 8/10 objectively because a small downside would be the padding that surrounds the mat which tends to slide inward and this will probably be due to the kids sitting on it. Thank you.

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Thérèse D.

Published on 26/08/2019 à 10h17 following a purchase from 02/08/2019

I have already sent a complimentary email...

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Laure C.

Published on 26/08/2019 à 09h12 following a purchase from 25/07/2019

Super!!

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Nicolas B.

Published on 25/08/2019 à 20h36 following a purchase from 03/08/2019

Nothing to report, fast and perfect order, in all simplicity.

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Jérôme B.

Published on 25/08/2019 à 19h22 following a purchase from 04/08/2019

Delivery on the scheduled day. Top quality material. Much better designed overall than basic competing products. A bit more expensive than others but for much better design and quality material. Assembly instructions are very detailed and easy to follow. All this deserves to be said because it doesn't happen that often for online purchases.

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Valerie B.

Published on 25/08/2019 à 16h23 following a purchase from 05/08/2019

Bad delivery. The spare parts did not match the purchased product! 3rd order: 3 times bad delivery!!! Promised commercial gesture not executed!!!

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Response from France Trampoline Published on 09/08/2019

Hello, We have checked and unless we are mistaken, the order concerned by your comment did not contain any spare parts. Could you provide us with more information regarding these incompatible parts? Furthermore, we could not find any trace of a request for a commercial gesture or even an exchange with our team of advisors. Was it indeed an order from our store? Remaining at your disposal, The France Trampoline team.

Keith T.

Published on 23/08/2019 à 20h56 following a purchase from 31/07/2019

Good

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Marie B.

Published on 23/08/2019 à 16h32 following a purchase from 01/08/2019

Perfect and very fast order. FT made sure we ordered the right mat... fortunately because we had made a mistake with the reference. Impeccable result.

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Francois R.

Published on 23/08/2019 à 14h24 following a purchase from 11/06/2019

Very good from delivery to the item

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Devy G.

Published on 23/08/2019 à 11h53 following a purchase from 10/06/2019

very satisfied

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Mousseau B.

Published on 23/08/2019 à 11h26 following a purchase from 17/07/2019

Very good, we found our net corresponding to our trampoline already purchased on this site 4 years ago. Nothing to say, super.

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Guillaume R.

Published on 22/08/2019 à 20h30 following a purchase from 17/07/2019

Spare part for a trampoline arrived on time and works

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Bernard R.

Published on 22/08/2019 à 19h28 following a purchase from 19/07/2019

Very good service, France trampoline reached by phone very attentive and provided me with good information, very good welcome from them, delivery within the expected deadlines; nothing to complain about

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Jacques F.

Published on 22/08/2019 à 18h58 following a purchase from 16/07/2019

Nothing to complain about, very good

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Didier D.

Published on 22/08/2019 à 18h47 following a purchase from 18/07/2019

Very happy with the product (Apollo sport 400) despite the complicated assembly. The parts do not fit together properly, you have to use a hammer a bit. But once finished, you forget everything and have fun.

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Celine E.

Published on 22/08/2019 à 17h36 following a purchase from 31/07/2019

Always as professional, fast shipping in accordance with the order and products of excellent quality

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Daniel P.

Published on 22/08/2019 à 13h54 following a purchase from 01/07/2019

Very good product quality, clear and well-designed website, and competent, courteous, and available sales service

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Sandrine R.

Published on 22/08/2019 à 13h25 following a purchase from 30/07/2019

Very good, called back before validation to confirm the model, delivery time respected, very satisfactory condition

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Vincent B.

Published on 22/08/2019 à 12h45 following a purchase from 02/06/2019

Very good, fast delivery, very good quality, happy children!

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Michael B.

Published on 22/08/2019 à 11h16 following a purchase from 01/08/2019

Good product quality. Quick reception.

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Frederic L.

Published on 22/08/2019 à 11h13 following a purchase from 29/07/2019

Product conforms to what I wanted. Perfect service

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Michael L.

Published on 22/08/2019 à 08h29 following a purchase from 28/07/2019

Very good

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Daniel C.

Published on 22/08/2019 à 08h27 following a purchase from 01/08/2019

Perfect

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Joel B.

Published on 21/08/2019 à 20h42 following a purchase from 27/07/2019

Nothing to say. Perfect. Delivery and product.

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Alain D.

Published on 21/08/2019 à 19h54 following a purchase from 29/07/2019

Nothing to complain about, it was perfect. Thank you.

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Christel M.

Published on 21/08/2019 à 18h38 following a purchase from 11/07/2019

Very satisfied with your products. A wide choice allows to find exactly what is needed. Fast delivery and in accordance with the order. I recommend.

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Laura H.

Published on 21/08/2019 à 16h32 following a purchase from 01/08/2019

Received quickly. The trampoline is of very good quality and aesthetic compared to some other models seen in stores. The arches at the top of the trampoline prevent the net from sagging. In short, just perfect my son loves it, he stays there for hours!

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Nadia C.

Published on 21/08/2019 à 08h55 following a purchase from 31/07/2019

Very clear site and detailed technical sheet (maybe a bit more precision on the performance of the trampolines especially when you have sporty children). Simple assembly. Aesthetic trampoline. Advisors quickly reached by phone. Trampolines are more expensive than those seen in stores but the quality and sturdiness are worth the extra cost. Very fast delivery (except for the carrier who left the pallet in the middle of the path)! No regrets. Highly recommended without hesitation.

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Ralf L.

Published on 20/08/2019 à 17h33 following a purchase from 11/08/2019

Everything fits perfectly, good quality

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Herve B.

Published on 20/08/2019 à 17h31 following a purchase from 29/07/2019

Very good.

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Natacha M.

Published on 20/08/2019 à 16h26 following a purchase from 29/07/2019

I had already ordered so no worries for a new order.

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Flora Y.

Published on 20/08/2019 à 09h26 following a purchase from 28/07/2019

Very fast delivery (48h). Product meets my expectations. Very good quality for now.

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Maria Luisa N.

Published on 19/08/2019 à 18h59 following a purchase from 13/03/2019

Very good material and good quality.

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