Customer reviews of France Trampoline

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Charlotte G.

Rating: 5 out of 5

Published on 06/06/2019 à 12h40 following a purchase from 14/05/2019

Although I made a mistake in my order, the customer service was very courteous, very good advice and responsive.

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Russell M.

Rating: 5 out of 5

Published on 06/06/2019 à 11h57 following a purchase from 29/05/2019

*** The telephone support to ensure that we have the right net was very helpful. Thank you

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Olivier B.

Rating: 5 out of 5

Published on 06/06/2019 à 11h44 following a purchase from 17/05/2019

Perfect

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Daniel G.

Rating: 5 out of 5

Published on 06/06/2019 à 11h26 following a purchase from 13/05/2019

France trampoline is very commercial. I highly recommend this site. Very good material

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Greg O.

Rating: 5 out of 5

Published on 06/06/2019 à 11h12 following a purchase from 09/05/2019

Perfect quality trampoline for children and adults

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Stephanie D.

Rating: 5 out of 5

Published on 06/06/2019 à 10h48 following a purchase from 15/05/2019

Order compliant, arrived within quick deadlines. TOP article delivered with a brake at the end of the track - both kids and adults are delighted!

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David B.

Rating: 5 out of 5

Published on 06/06/2019 à 09h49 following a purchase from 10/05/2019

Nothing to report

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Armelle C.

Rating: 5 out of 5

Published on 05/06/2019 à 21h58 following a purchase from 14/05/2019

Very responsive customer service, the net was not available, I was provided with a superior quality one at the same price. All spare parts can be easily found even years later as our trampoline is 4 years old. I recommend, quality product and a team that answers the phone top!!

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Anne L.

Rating: 5 out of 5

Published on 05/06/2019 à 21h50 following a purchase from 08/05/2019

Very good

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Cedric R.

Rating: 5 out of 5

Published on 05/06/2019 à 21h49 following a purchase from 02/05/2019

Very serious seller

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Catherine F.

Rating: 5 out of 5

Published on 05/06/2019 à 21h41 following a purchase from 15/05/2019

Order without problem and product compliant

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Guillaume M.

Rating: 5 out of 5

Published on 05/06/2019 à 21h22 following a purchase from 06/05/2019

The product is not yet installed but the purchasing procedure was perfect thanks to a clearly visible phone number and a charming and efficient contact on the other end of the line

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Cannezin J.

Rating: 5 out of 5

Published on 05/06/2019 à 20h58 following a purchase from 06/05/2019

very good product

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Nadine M.

Rating: 5 out of 5

Published on 05/06/2019 à 20h19 following a purchase from 12/05/2019

Very good welcome from your customer service who informed me competently and kindly about the references I was looking for

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Loïc B.

Rating: 5 out of 5

Published on 05/06/2019 à 19h46 following a purchase from 12/05/2019

Top customer service, well-made site

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Philippe H.

Rating: 5 out of 5

Published on 05/06/2019 à 18h29 following a purchase from 10/05/2019

Good welcome and good advice when ordering by phone.

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Franco R.

Rating: 5 out of 5

Published on 05/06/2019 à 17h26 following a purchase from 15/05/2019

I had a small issue with the delivery, but the customer service was very responsive and everything was sorted out quickly

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Aurelie C.

Rating: 5 out of 5

Published on 05/06/2019 à 17h22 following a purchase from 04/05/2019

GREAT FOR SPARE PARTS

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Sylvia L.

Rating: 5 out of 5

Published on 05/06/2019 à 13h15 following a purchase from 15/05/2019

Very good product, good quality... satisfied with my purchase, my children are delighted

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Goulven L.

Rating: 5 out of 5

Published on 05/06/2019 à 12h27 following a purchase from 16/04/2019

Good

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Carole M.

Rating: 5 out of 5

Published on 05/06/2019 à 12h20 following a purchase from 11/05/2019

Order conforms to my expectations.

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Christine C.

Rating: 5 out of 5

Published on 05/06/2019 à 12h16 following a purchase from 15/05/2019

PERFECT

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Cécile G.

Rating: 5 out of 5

Published on 05/06/2019 à 11h46 following a purchase from 02/05/2019

Very good product compared to other competitors' trampolines. More stable, better quality materials.

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Xavier P.

Rating: 5 out of 5

Published on 05/06/2019 à 11h37 following a purchase from 12/05/2019

Real trampoline specialists

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Laurence G.

Rating: 5 out of 5

Published on 05/06/2019 à 11h19 following a purchase from 03/05/2019

Good information with a friendly contact, product perfectly adapted.

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Stephane B.

Rating: 5 out of 5

Published on 05/06/2019 à 11h18 following a purchase from 05/05/2019

Very good site, very good material, my trampoline has been outside for 5 years. Only the elastics are loose. I placed an order for the net and received it within the week. Very good provider in sales and after-sales. Now I will change the springs next year.

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Nathalie R.

Rating: 5 out of 5

Published on 05/06/2019 à 11h13 following a purchase from 15/05/2019

Fast and efficient

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Damien M.

Rating: 5 out of 5

Published on 05/06/2019 à 10h59 following a purchase from 15/05/2019

Order of parts from customer service for trampoline. Good advice on the phone, efficient and received quickly. (The net posts are sold in 2 parts of your choice... don't hesitate to call customer service)

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Bruno L.

Rating: 5 out of 5

Published on 05/06/2019 à 08h46 following a purchase from 15/05/2019

Following a defect that appeared after 8 months of use on a jumping mat, I contacted customer service providing the corresponding photos. They immediately responded and proposed an exchange under warranty. About a week between my complaint and the receipt of the new mat. Nothing to complain about, excellent service.

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Magali R.

Rating: 1 out of 5

Published on 05/06/2019 à 08h18 following a purchase from 11/05/2019

Hello, when ordering, the item did not appear to be restocking and the delivery date was indicated as May 17. I contacted your service to find out when I would be delivered, and it was then that your logistics provider sent me a message on May 16 that the appointment could not be made to honor May 17, even though I had made personal arrangements to receive it. It was finally received on the 21st. I had to organize other arrangements for my son's birthday on May 19. I sent a complaint to your service and am waiting for confirmation of the sending of a replacement item.

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Response from France Trampoline Published on 11/05/2019

Hello, and thank you for your comment. Your file is being followed up by our customer service. We renew our apologies for the inconveniences encountered and remain at your disposal. Best regards, the France Trampoline team

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Michèle M.

Rating: 5 out of 5

Published on 04/06/2019 à 18h35 following a purchase from 14/05/2019

Perfect sale

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Janine W.

Rating: 5 out of 5

Published on 04/06/2019 à 15h37 following a purchase from 28/05/2019

Quick response by email, uncomplicated process, fast delivery

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Michel P.

Rating: 5 out of 5

Published on 04/06/2019 à 14h51 following a purchase from 14/05/2019

Very good quality trampoline, sturdy, conforms to the description. Suitable for both adults and children. Assembly without problems but you need to take the time to follow the instructions. Fast delivery.

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Stephane L.

Rating: 1 out of 5

Published on 04/06/2019 à 10h29 following a purchase from 30/04/2019

Delivery delay without any explanation

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Response from France Trampoline Published on 04/05/2019

Hello, and thank you for taking the time to leave a comment. We were able to verify and it turns out that when you placed your order, the net was being restocked. This information is indicated on the product sheet and reminded in the cart at the time of validation; you probably missed it at the time of your order. We apologize for the inconvenience caused and remain at your disposal for any questions. The France Trampoline team

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Severine B.

Rating: 5 out of 5

Published on 03/06/2019 à 21h10 following a purchase from 12/05/2019

The product meets my expectations and the delivery was very fast

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Louis L.

Rating: 5 out of 5

Published on 03/06/2019 à 17h35 following a purchase from 11/05/2019

Very good product, excellent assembly instructions, received in a neat package, NOTHING TO COMPLAIN ABOUT!!!!!

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Lysiane S.

Rating: 5 out of 5

Published on 03/06/2019 à 13h40 following a purchase from 12/05/2019

Perfect

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Jonathan C.

Rating: 5 out of 5

Published on 03/06/2019 à 13h14 following a purchase from 07/05/2019

Without any issues, I highly recommend this site, quality product, excellent service, easily reachable by phone, I will return with my eyes closed

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Olga H.

Rating: 5 out of 5

Published on 03/06/2019 à 10h28 following a purchase from 26/05/2019

Very fast delivery. The product has very good quality...

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Sabine M.

Rating: 5 out of 5

Published on 02/06/2019 à 21h23 following a purchase from 12/05/2019

Very responsive. Very good site

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