English 
C
Rating: 5 out of 5
Good quality material, fast delivery, product easy to assemble when there are 2 people
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1 and 5 stars
Reset filtersM
Rating: 5 out of 5
Excellent follow-up (replacement of a tarp), package sent with impressive speed. All good!
Translated reviews
J
Rating: 5 out of 5
No problem, fast and compliant shipping
Translated reviews
A
Rating: 5 out of 5
Excellent follow-up (replacement of a mat), package sent with impressive speed. All good!
Translated reviews
M
Rating: 5 out of 5
Fast delivery. Friendly and understanding responses. Goods are TOP 👍
Translated reviews
F
Rating: 5 out of 5
Good
Translated reviews
N
Rating: 5 out of 5
top as always
Translated reviews
A
Rating: 5 out of 5
I am delighted with my order. The trampoline is of very good quality and I received it quickly. I recommend the France trampoline site
Translated reviews
T
Rating: 5 out of 5
fast and responsive
Translated reviews
N
Rating: 5 out of 5
Quality product Customer service available and efficient
Translated reviews
L
Rating: 5 out of 5
Good
Translated reviews
L
Rating: 5 out of 5
everything was perfect the delivery time the packaging a very good quality product that entertained the children all weekend I recommend
Translated reviews
A
Rating: 5 out of 5
Top product
Translated reviews
T
Rating: 5 out of 5
After initial skepticism (higher individual amount), I am very satisfied with the provider. Always happy to return. Very nice support and a great understanding in case of problems.
Translated reviews
J
Rating: 5 out of 5
perfect
Translated reviews
M
Rating: 5 out of 5
I had already ordered the spare part. I was able to simply reorder this part from my account. The delivery was quick.
Translated reviews
C
Rating: 5 out of 5
We replaced our net which was torn. However, our trampoline is over 10 years old. Assembly advice would have been welcome. The quality seems good.
Translated reviews
L
Rating: 5 out of 5
N/A
Translated reviews
V
Rating: 5 out of 5
Compliant
Translated reviews
S
Rating: 5 out of 5
N/A
Translated reviews
P
Rating: 5 out of 5
Perfect service. Delivery to Belgium without problems after a phone contact with the delivery company. Assembly well explained, but it takes two people. Quality material.
Translated reviews
C
Rating: 1 out of 5
I am still waiting for my order
Translated reviews
Response from France Trampoline
Dear Sir or Madam, Your request is being processed with the carrier for only a few days. Rest assured that your file is being monitored and we are making follow-ups if necessary. Searches can take several days and a reshipment will be made once the carrier confirms the loss of the package. We must follow the process closely in such cases. We thank you for your patience and understanding. The France Trampoline team.
V
Rating: 5 out of 5
I was missing some parts because the boxes were opened, the after-sales service was very responsive and sent them to me in less than a week thank you it is very pleasant to deal with responsive and competent people!
Translated reviews
C
Rating: 5 out of 5
Purchase of a replacement net. Everything is in accordance with the order and perfect
Translated reviews
J
Rating: 5 out of 5
very good welcome competent staff and attentive to the customer the advice given is relevant and in line with the expressed need and helps avoid a bad product choice when ordering I recommend...
Translated reviews
C
Rating: 5 out of 5
Order on France trampoline net with poles very good merchandise easy to assemble, solid fast delivery by carrier, I recommend
Translated reviews
E
Rating: 5 out of 5
Perfect delivery on time. Everything very well packaged and protected. Material of qualitative appearance remains to be tested over time
Translated reviews
C
Rating: 5 out of 5
Perfect, the order arrived on time as expected. The product was very well packaged and in accordance with the description and my expectations.
Translated reviews
C
Rating: 5 out of 5
Perfect, efficient customer service, attentive and responsive
Translated reviews
S
Rating: 5 out of 5
Delivered on time and good quality of the material
Translated reviews
M
Rating: 5 out of 5
Order received quickly, after checking the measurements, fortunately, because I had made a mistake. I really recommend this site.
Translated reviews
F
Rating: 1 out of 5
Purchase of a replacement net. Compared to the original net, the quality is really worse: lightweight material, snagged during installation, no Velcro like the previous model. Additionally, after a storm yesterday, a white and very foamy product was dripping from the net (we do not know what it is - toxicity on a product for children?)
Translated reviews
Response from France Trampoline
Dear Sir or Madam, Rest assured that our trampolines and accessories such as the protective net meet strict European standards and cannot endanger your children's health. Our latest tests conducted by the TUV SUD laboratory in Germany confirm that the materials used for our products are compliant and meet the standards established in France and Europe. Regarding the material of the net, it evolves and can change over the years indeed. However, once again tests are conducted in the laboratory to meet our requirements in terms of safety and quality. We do our utmost to exceed the required levels and provide quality items to many families for years and we will not change course. The France Trampoline team
I
Rating: 5 out of 5
I was able to benefit from ordering advice by phone for spare parts. I am very happy with the sturdiness of the trampoline (posts and jumping mat)
Translated reviews
J
Rating: 5 out of 5
I recommend this company for its products certainly but especially its customer service. I am very very satisfied.
Translated reviews
G
Rating: 5 out of 5
The person from France Trampoline we spoke to on the phone for advice listened to us very well and guided us for our purchases. The first one arrived very quickly and was completely in line with our expectations. The second is on pre-order so we are waiting. But we are very satisfied
Translated reviews
C
Rating: 5 out of 5
I ordered a protective net for the trampoline to replace the old one that had torn along the zipper even though winter has come.
Translated reviews
S
Rating: 5 out of 5
Delivery time respected and the service well done
Translated reviews
B
Rating: 5 out of 5
Communication via WhatsApp worked excellently, so I could order the right spare parts. Fast delivery, everything went perfectly
Translated reviews
R
Rating: 5 out of 5
Product compliant and of good quality. Fast delivery
Translated reviews
H
Rating: 5 out of 5
Very good trampoline, sturdy and well thought out. The only small downside is that the instructions could be clearer.
Translated reviews