Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 5 stars

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Ludovic P.

Published on 27/05/2017 à 20h29 following a purchase from 08/04/2017

Product conforms to my expectations

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Jacques F.

Published on 27/05/2017 à 14h16 following a purchase from 09/04/2017

The only problem, 1 month before delivery when at the time of order it was noted (in stock delivery 5/6 working days) and in very small print (after handing over to the carrier). 1 month or 5/6 days is not the problem, I would have taken it anyway, but I think there is deception in the order and the handover to the carrier which takes 3 weeks. There you go, it's better to be honest and say things. Apart from that, the product is of very good quality, easy to assemble, robust and used with great safety.

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Response from France Trampoline Published on 09/04/2017

Hello, We sincerely apologize for this delay, due to an unusual supply issue that we unfortunately could not anticipate. This explains the uncertainty regarding the shipping time: our policy is to provide clear and transparent information about the availability of our products. We apologize for this malfunction. But we are still pleased to read that the product suits you. We remain at your disposal for any further information, The France Trampoline Team

Beatrice R.

Published on 27/05/2017 à 11h56 following a purchase from 23/04/2017

Very professional. A delivery time a bit longer than announced, package arrived with all the ordered items.

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Laurent V.

Published on 27/05/2017 à 11h49 following a purchase from 09/04/2017

Very good contact, perfect order tracking

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Anne-Claire D.

Published on 27/05/2017 à 09h49 following a purchase from 19/04/2017

The quality of the trampoline is really a reflection of what is displayed on the website.

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Alicia F.

Published on 26/05/2017 à 20h36 following a purchase from 17/04/2017

Very good product, very good site

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Katia F.

Published on 26/05/2017 à 19h51 following a purchase from 22/04/2017

Excellent value for money.

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Antoine C.

Published on 26/05/2017 à 18h57 following a purchase from 15/04/2017

very satisfied with the staff and the quality of the trampoline, very well packaged, I recommend France Trampoline for their seriousness.

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Sandrine J.

Published on 26/05/2017 à 17h42 following a purchase from 27/03/2017

Very good product that assembles easily. Good quality. Delivery made on time.

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Justin V.

Published on 26/05/2017 à 15h26 following a purchase from 15/04/2017

Good web interface, easy order, then good phone contact when I had to change the size of the ordered trampoline, refund of the difference without difficulties, order delivered as announced... a flawless performance.

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Andrea B.

Published on 26/05/2017 à 12h23 following a purchase from 05/05/2017

very happy with your service. Thank you

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Sandrine B.

Published on 26/05/2017 à 11h19 following a purchase from 06/04/2017

*****

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Christian G.

Published on 26/05/2017 à 09h36 following a purchase from 10/04/2017

good material, good value for money with delivery at the desired place and time.

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Picard J.

Published on 25/05/2017 à 17h56 following a purchase from 26/04/2017

No problem

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Noel H.

Published on 25/05/2017 à 17h12 following a purchase from 29/03/2017

A simple order. Efficient intervention by phone for delivery

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Jean-François D.

Published on 25/05/2017 à 13h22 following a purchase from 07/04/2017

deadline respected, product corresponding to my expectations.

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Chloe G.

Published on 25/05/2017 à 10h49 following a purchase from 20/03/2017

Very nice and sturdy trampoline. Very good quality. The only downside is the very long delivery time.

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Sylvie L.

Published on 25/05/2017 à 09h42 following a purchase from 11/04/2017

The only complaint is the delivery time....

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Manuela F.

Published on 25/05/2017 à 08h17 following a purchase from 28/04/2017

Efficient in customer support. Delivery time respected and detailed information on the order preparation procedures. Highly recommended.

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Mounir A.

Published on 23/05/2017 à 12h31 following a purchase from 24/04/2017

great

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Bruno M.

Published on 23/05/2017 à 12h16 following a purchase from 07/04/2017

Purchase of jumping mat, product quality, good size, fast delivery,

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Barbara C.

Published on 23/05/2017 à 09h42 following a purchase from 13/04/2017

I do not regret buying our trampoline on your site! your company is very serious! All the information provided (availability, shipping date, delivery...etc.) is accurate, no delays... PERFECT! Thank you

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Stefan W.

Published on 22/05/2017 à 18h40 following a purchase from 27/02/2017

Thank you, gladly again.

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Xavier L.

Published on 22/05/2017 à 18h37 following a purchase from 11/04/2017

Good trampoline, easy to assemble. Seems solid, we'll see in use.

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Joanna D.

Published on 22/05/2017 à 13h35 following a purchase from 16/04/2017

I'm very happy with the Apollo 300 trampoline and protective net. Delivery was prompt, product quality is excellent and they were easy to assemble. I highly recommend them.

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Carmen B.

Published on 22/05/2017 à 12h51 following a purchase from 02/04/2017

Everything worked out!

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Jean B.

Published on 22/05/2017 à 08h20 following a purchase from 09/04/2017

Very good

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Isabelle H.

Published on 21/05/2017 à 16h45 following a purchase from 24/03/2017

Very good product. My little grandchildren are delighted.

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Clio L.

Published on 21/05/2017 à 11h52 following a purchase from 19/03/2017

Perfect product

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David F.

Published on 20/05/2017 à 21h26 following a purchase from 01/04/2017

Good product but a bit long delivery time.

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Julian M.

Published on 20/05/2017 à 20h30 following a purchase from 20/04/2017

Nothing to report, everything was compliant, the trampoline is of very good quality and we are very happy with our purchase!

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Sébastien G.

Published on 20/05/2017 à 17h14 following a purchase from 03/04/2017

Very good quality product. Package very well packaged. Clear and easy assembly. Meets our expectations despite a manufacturing problem with the net (waiting for a response from customer service). The positive point is always having a contact person listening to us.

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Cédric V.

Published on 20/05/2017 à 16h19 following a purchase from 12/04/2017

Nothing to report

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Yannis A.

Published on 20/05/2017 à 13h48 following a purchase from 27/03/2017

No problems to report. Very efficient customer service, fast delivery and product fully compliant with the order.

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Karine G.

Published on 19/05/2017 à 20h27 following a purchase from 14/01/2017

Very good

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Emilie H.

Published on 19/05/2017 à 20h19 following a purchase from 01/04/2017

Delivery ok. Easy assembly guide. Quality of materials.

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Vincenzo A.

Published on 19/05/2017 à 20h14 following a purchase from 18/04/2017

They are very professional and courteous.

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Crystel B.

Published on 19/05/2017 à 19h38 following a purchase from 01/04/2017

Ladder for trampoline received on time, no issues.

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Yolanda R.

Published on 19/05/2017 à 16h10 following a purchase from 09/04/2017

Very good service. Fast and easy. They also keep you informed about the status of the order. Everything arrived in perfect condition.

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Emilie C.

Published on 19/05/2017 à 12h23 following a purchase from 29/03/2017

Very good advice and very fast.

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