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S
Rating: 5 out of 5
Fast shipping and good value for money.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1 and 5 stars
Reset filtersG
Rating: 5 out of 5
Product as described and delivered very quickly, despite the Christmas period.
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C
Rating: 5 out of 5
Excellent
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J
Rating: 5 out of 5
Very good
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B
Rating: 1 out of 5
I ordered and paid for a trampoline surround on 23.09.2024 because I had a good experience with the delivery of a jumping mat. The delivery date was set for 28.11.24, and on 29.11.24, the handover to the carrier was confirmed. Since then, the shipment has been untraceable, as communicated via email on 12.12.24. As of now, on 05.01.25, I have no information on whether and when I will receive the delivery.
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Response from France Trampoline
Dear Sir or Madam, we understand your feelings and ask you to accept our apology for this delivery problem. Due to a reversal of the order by the carrier, your order ended up in Belgium. We requested a return of the material and a direct delivery to you, but the carrier returned it to our warehouse yesterday. The return is being processed today for your information. The carrier's handling of your order was not good, and we sincerely apologize for that. Your Trampoline Technik Team
D
Rating: 5 out of 5
It was delivered quickly and competently. Even when I encountered a delivery problem, it could be resolved quickly. Everything is very nice and seems to be of very good quality. It is a really nice Christmas gift.
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M
Rating: 5 out of 5
Although intuitive and well illustrated, the assembly instructions lack explanations in Italian
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P
Rating: 5 out of 5
Thank you, very good product, easy installation, very clear instructions
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E
Rating: 5 out of 5
Very effective 👌👌👌
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O
Rating: 5 out of 5
Very good. The tensioner is, however, mandatory
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C
Rating: 5 out of 5
Speed and quality of the products
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G
Rating: 5 out of 5
Very good product, however I had two broken hooks from the protective cover
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J
Rating: 5 out of 5
Delivery is compliant, quality product.
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F
Rating: 5 out of 5
Ordered very well as well as the super fast delivery
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J
Rating: 1 out of 5
I had to reorder products even though it was a break under warranty.
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Response from France Trampoline
Hello, Thank you for your message. We do not quite understand your comment, as you ordered only one product, a spring clamp, and we have no record of other orders. Are you sure you are writing to the right store? Please feel free to give us more details so we can assist you. Best regards, The France Trampoline team
P
Rating: 5 out of 5
Package content is compliant. Waiting for setup.
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L
Rating: 5 out of 5
Speed of delivery. Ease of contact and getting feedback from customer service.
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B
Rating: 5 out of 5
Advice taken by phone allowing me to verify the necessary material. I hadn't ordered the hoops with the net; I had to place another order but delivery was free this time... THANK YOU
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M
Rating: 5 out of 5
During my phone call, I was guided and very well advised by a caring hostess who helped me avoid a misinterpretation; this is the second time I have contacted you and everything went well each time... Thank you and well done! Best regards
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F
Rating: 5 out of 5
Everything is perfect
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S
Rating: 5 out of 5
Very good and fast
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B
Rating: 5 out of 5
Fast delivery. Good quality product. I am very satisfied with my purchase on your site.
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J
Rating: 5 out of 5
You're good
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M
Rating: 5 out of 5
Very good.
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I
Rating: 5 out of 5
Fast shipping and simple, accessible tracking.
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S
Rating: 5 out of 5
Easy to assemble, clear instructions
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A
Rating: 5 out of 5
Delighted with the additional accessories, they enhance the fun options!
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A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Perfect service
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J
Rating: 5 out of 5
Fast delivery, perfect installation. Delighted with my order
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D
Rating: 5 out of 5
smooth delivery, installation document very well done, top material. Pure pleasure. Our grandchildren will have a lot of fun.
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D
Rating: 5 out of 5
Hello, I am very satisfied with my purchase the product is exactly as I imagined. As for the installation, the frame was complicated to drive in, but with a stiffer pliers it was much easier, for me that's the only negative point to mention. Otherwise after this step it was a real child's play. My 15-year-old son told me it was very easy to gain height, no phenomenal strength needed to go high. In conclusion, the trampoline is excellent!!!
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L
Rating: 5 out of 5
Our trampoline has found a second youth, we had to change the jumping mat as well as the protective cushion which were very damaged after 3 years. The sale of spare parts is an excellent service!!!
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I
Rating: 5 out of 5
No problem, received quickly and without issue
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D
Rating: 5 out of 5
Gift planned for Christmas for our grandchildren, so too early to evaluate it, as not yet used. But the quality of the sent items seems to meet my expectations... And everything arrived well, well packaged!
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C
Rating: 5 out of 5
The material is great and the team was attentive to me. Fast delivery.
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A
Rating: 5 out of 5
Package in good condition.
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A
Rating: 5 out of 5
Very good service. Fast shipping. Very good material
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C
Rating: 5 out of 5
fast and compliant delivery
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D
Rating: 5 out of 5
Everything went perfectly from the order to the delivery. Thank you
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