Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1 and 5 stars

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Helene D.

Published on 04/11/2015 à 15h40 following a purchase from 09/09/2015

NO PROBLEM FAST DELIVERY

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Claude V.

Published on 04/11/2015 à 13h49 following a purchase from 19/08/2015

Excellent product. Fast delivery.

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Maud G.

Published on 04/11/2015 à 13h10 following a purchase from 30/09/2015

Very happy with the material, and the speed of placing the order and delivery. Four years ago, I talked to many friends about the trampoline and many of them bought one. And it was through word of mouth that we got to know France Trampoline. However, a small regret: the carrier did not call us before coming... and for the second delivery, no call either (even though I indicated it in the delivery request)... Unfortunately, we cannot be available for several days to wait for a delivery.

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Response from France Trampoline Published on 04/10/2015

Hello, we have taken your comments into account for your accessory order. We remind you that the carrier does not call for the delivery of an accessory. This is mentioned several times throughout our website and also in the order confirmation emails. It is advisable to mention a delivery address where someone can be easily available, such as a workplace or a family member. The France Trampoline team.

Vincent M.

Published on 04/11/2015 à 12h55 following a purchase from 16/09/2015

Purchase trampoline then cover for the trampoline. Very satisfied with your products which are of very good quality.

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Paolo B.

Published on 03/11/2015 à 17h30 following a purchase from 28/07/2015

I purchased a Booster mat: excellent product, easy assembly thanks to clear and precise instructions, very kind customer service!

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Yann F.

Published on 02/11/2015 à 21h51 following a purchase from 07/09/2015

Top

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Sophie A.

Published on 31/10/2015 à 15h35 following a purchase from 26/09/2015

Nothing to report

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Mélanie C.

Published on 29/10/2015 à 17h53 following a purchase from 17/09/2015

Great customer service

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Alison S.

Published on 28/10/2015 à 22h38 following a purchase from 12/08/2015

Very satisfied. The sales service is available without any problems. The materials are of good quality, well finished, and the net is sturdy. I highly recommend this supplier. My son is very happy with his gift. Thank you, France trampoline team

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Stéphane F.

Published on 28/10/2015 à 18h40 following a purchase from 29/07/2015

Very good shopping experience for the accessories of my trampoline. Good advice before ordering, product as described and delivery time respected.

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Cécile Ou Thierry S.

Published on 28/10/2015 à 18h30 following a purchase from 22/07/2015

Perfect, nothing to complain about.

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François L.

Published on 28/10/2015 à 12h55 following a purchase from 22/07/2015

very fast delivery and well packaged super happy

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Carine D.

Published on 28/10/2015 à 09h41 following a purchase from 09/09/2015

Fast delivery and good quality merchandise

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Denis M.

Published on 27/10/2015 à 19h40 following a purchase from 04/08/2015

VERY GOOD PRODUCT. SATISFIED WITH TELEPHONE INFORMATION

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Thomas R.

Published on 27/10/2015 à 16h51 following a purchase from 15/09/2015

Like the first order, very responsive and good product

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Lydie B.

Published on 27/10/2015 à 15h35 following a purchase from 08/09/2015

France Trampoline is very serious, and their trampoline and protective cover seem to be of very good quality, which is why we opted for their products. The delivery time is really between 2 and 5 days. There are no unpleasant surprises. Our children and adults are delighted.

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M. S.

Published on 27/10/2015 à 14h33 following a purchase from 28/07/2015

A perfect service for both the trampoline and the accessories. This is my 6th order and it is always impeccable. However, it always takes 5 minutes for them to identify my account by phone with each call; their management system seems to date back to the 20th century! The main thing is that the phone reception and the delivered product are top-notch; the spare parts in stock are also very useful after 8 years of use...

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Christophe B.

Published on 27/10/2015 à 13h44 following a purchase from 15/09/2015

Speed of shipping. Responsiveness in case of need for customer service. Almost immediate response. Solid. Trust. The plastic fixings tend to break. It would be useful to have another material, or a replacement bag in the first shipment. The cover could be provided...

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Bernadette C.

Published on 27/10/2015 à 10h12 following a purchase from 11/08/2015

I bought a trampoline that gives me complete satisfaction. The advice I received was invaluable. Quality trampoline that provides great moments of play for both kids and adults in complete safety.

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Agnès L.

Published on 26/10/2015 à 22h47 following a purchase from 17/08/2015

excellent quality, good product,

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Eric L.

Published on 26/10/2015 à 21h33 following a purchase from 31/08/2015

Professional and not commercial, insightful advice, not just to sell. An incomparable product quality compared to equivalent products sold in Belgium

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Laurent F.

Published on 26/10/2015 à 17h14 following a purchase from 10/08/2015

Efficiency, speed, and respect for commitments!!!

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Laurent L.

Published on 26/10/2015 à 10h20 following a purchase from 24/08/2015

Very good

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Vincent M.

Published on 25/10/2015 à 22h25 following a purchase from 30/08/2015

Very good product, the quality is excellent. I highly recommend it.

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Bertrand L.

Published on 25/10/2015 à 18h25 following a purchase from 06/09/2015

very solid material, very fast customer service.

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Pierre H.

Published on 25/10/2015 à 13h13 following a purchase from 23/08/2015

Accessory conforms to the order.

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Delphine R.

Published on 24/10/2015 à 20h12 following a purchase from 12/09/2015

Friendly and competent seller, fast delivery

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Stephane L.

Published on 23/10/2015 à 19h43 following a purchase from 04/09/2015

fast product conforms and contact for confirmation

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Vincent M.

Published on 23/10/2015 à 13h41 following a purchase from 04/09/2015

Great site and very professional, the products offered are top-notch and the follow-up after the season for the maintenance of trampolines and accessories is also great because France Trampoline offers very attractive prices and gives good advice at the end of the season and at the beginning of the season. Well done to the whole team at France Trampoline!!!

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Jean-pierre B.

Published on 23/10/2015 à 08h43 following a purchase from 31/07/2015

competent and satisfactory!

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Lucien V.

Published on 22/10/2015 à 20h52 following a purchase from 03/09/2015

Good product; careful packaging; quick intervention; one complaint: the delayed delivery date due to absence was not respected (error by France trampoline or the carrier?)

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Emilie Z.

Published on 22/10/2015 à 15h27 following a purchase from 30/07/2015

Super trampoline, very good quality! My daughter is delighted.

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Jeremy B.

Published on 22/10/2015 à 14h34 following a purchase from 13/08/2015

Very good service, quality material.

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Elodie R.

Published on 22/10/2015 à 13h49 following a purchase from 13/08/2015

Perfect no comments

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Gillonne R.

Published on 22/10/2015 à 13h31 following a purchase from 03/09/2015

Impeccable service. Very fast delivery time and very clear site for ordering. Perfect

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Jean-luc S.

Published on 22/10/2015 à 12h37 following a purchase from 20/08/2015

Excellent service. Good packaging, easy assembly (done by one person). For an announced delay of 5 to 10 days, delivery was made in 48H with a reliable carrier within the delivery times.

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Yann V.

Published on 22/10/2015 à 11h40 following a purchase from 27/08/2015

Very good website. Shipping time respected. Very good quality material. Easy assembly and well explained. I highly recommend!!!

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Colette K.

Published on 22/10/2015 à 10h58 following a purchase from 09/07/2015

super responsive. Speed of delivery. Excellent

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Fabienne S.

Published on 22/10/2015 à 08h33 following a purchase from 16/07/2015

Really serious site. Everything was perfect until delivery. Really very satisfied especially since it was a gift and the delivery was made to my grandchildren without any problem!!

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Régis P.

Published on 21/10/2015 à 21h32 following a purchase from 08/07/2015

VERY SATISFIED: not only is the trampoline of good quality but also the customer service is reachable and attentive to you. Following a storm after a year of use, the trampoline was "damaged": torn jumping mat, 4 bent poles, torn safety net. To be sure to order the right parts, I advise you to call them: they are easily reachable, give good advice, and are responsive. If only all online sales sites were as professional!

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