France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
We ordered a 4m30 trampoline and we are satisfied with our purchase. The assembly instructions are quite clear. However, the protections on the pillars are not mentioned in the instructions and we realized this once finished, but nothing too bothersome. However, after assembly, we noticed that one pillar end was broken. But I can't say if it was broken before assembly because we did not check the parts. Good purchase.
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Nicolas M.
Rating: 5 out of 5
following a purchase from 31/01/2016
Package delivered quickly, Perfect trampoline for my 3 daughters Solid appearance of the whole
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Jacques R.
Rating: 5 out of 5
following a purchase from 06/12/2015
very good quality material easy to install with 3 people following the instructions resistant serious delivery
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Jacques C.
Rating: 5 out of 5
following a purchase from 08/02/2016
Delivery on the scheduled date Material conforms to the description What more could you ask for? Well done!
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Bertrand D.
Rating: 5 out of 5
following a purchase from 30/12/2015
Very good.
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Emmanuel R.
Rating: 5 out of 5
following a purchase from 04/12/2015
Nothing to report, compliant and fast delivery
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Emmanuel R.
Rating: 5 out of 5
following a purchase from 21/02/2016
Perfect service and very professional. Shipping costs a bit high, maybe alternative solutions like Mondial Relay should be offered. But still 5 stars.
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Denis H.
Rating: 5 out of 5
following a purchase from 31/12/2015
Hello, between the order taking and the delivery, nothing to say. Impeccable service. Now I just have to wait for better weather to set up the trampoline and test it.
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Alexandre B.
Rating: 5 out of 5
following a purchase from 06/12/2015
Good quality material. It completely meets our expectations.
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Thierry M.
Rating: 5 out of 5
following a purchase from 19/12/2015
Very serious site, quality trampoline (quality/price ratio above other market offers) and very well packaged. Some plastic ties holding the net loosened right from the start, I contacted customer service who immediately rectified the issue without any discussion: they sent me about fifteen much more durable metal ties for free. Professional seller to recommend.
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Cédric V.
Rating: 5 out of 5
following a purchase from 09/12/2015
satisfactory
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René B.
Rating: 5 out of 5
following a purchase from 26/02/2016
Beautiful quality product. Delivered quickly and well packaged
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Karine D.
Rating: 5 out of 5
following a purchase from 24/01/2016
No worries. Delivery on time, material in very good condition. Everything went very well.
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Patrick B.
Rating: 5 out of 5
following a purchase from 05/12/2015
very good
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Mathilde P.
Rating: 5 out of 5
following a purchase from 05/01/2016
Nothing to say, everything was perfect.
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Michel V.
Rating: 5 out of 5
following a purchase from 17/12/2015
Trampoline matching our expectations and delivered on time.
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Sebastien J.
Rating: 5 out of 5
following a purchase from 07/01/2016
Nothing to report
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Carole C.
Rating: 5 out of 5
following a purchase from 20/12/2015
Excellent quality of products, very good order tracking. Customer service easily reachable and very attentive to the client. Perfect.
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William Z.
Rating: 5 out of 5
following a purchase from 15/01/2016
Trampoline received within the announced deadlines. Package well packaged.
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Brian C.
Rating: 5 out of 5
following a purchase from 29/02/2016
Nothing to say, super trampoline.
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Anne C.
Rating: 5 out of 5
following a purchase from 25/02/2016
Very nice trampoline. Good quality of the metal structure and the mat. Very good bounce. Fast and courteous delivery.
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Angelo D.
Rating: 5 out of 5
following a purchase from 22/02/2016
I was very satisfied with the procedure and the product purchased.
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Paqui M.
Rating: 5 out of 5
following a purchase from 16/02/2016
The service has been satisfactory, the only serious objection is the quality of the jumping fabric which seems to us of worse quality than the one we bought about four years ago.
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Sébastien C.
Rating: 5 out of 5
following a purchase from 22/02/2016
I am really very satisfied in all aspects, trampoline conforms to my expectations, very precise explanatory notice, fast delivery and top packaging. I even managed to test the after-sales service because two springs seemed poorly formed and after a simple little email on Sunday evening, they re-sent them to me on Monday morning. Nothing to complain about, keep it up!
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Anne S.
Rating: 5 out of 5
following a purchase from 22/02/2016
as always with France trampoline everything went perfectly, contact, order and delivery; a company to recommend
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Cristiana C.
Rating: 5 out of 5
following a purchase from 14/02/2016
Product perfectly conforms to the description, excellent quality and robustness. The price may seem higher than that of other mats on the market, but the difference is noticeable even to untrained eyes. Assembly is a bit technical but definitely ensures more safety. Kindness and availability of operators for order/delivery assistance.
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Laurent D.
Rating: 5 out of 5
following a purchase from 17/02/2016
material: seems to be of good quality - not much used for now order: regular info; customer service: very good. weather info, return of a defective part quickly. Very good
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Pascal P.
Rating: 5 out of 5
following a purchase from 05/02/2016
Perfect, responsiveness, quality. Easy contact.
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Philippe N.
Rating: 5 out of 5
following a purchase from 05/02/2016
product corresponds well to the request and very good advice. Exchange of small defective parts, quick and without problems. Thank you
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Gilles B.
Rating: 5 out of 5
following a purchase from 09/02/2016
Perfect
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Jean-Marie D.
Rating: 5 out of 5
following a purchase from 11/02/2016
Very responsive sales service and excellent advice. Order and delivery perfectly tracked and fast. Super quality material. Impeccable after-sales service and attentive to customers (weather alert for storms for example...) Excellent.
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Colette N.
Rating: 5 out of 5
following a purchase from 09/02/2016
Impeccable. I had ordered a spare part, which was sent to me the very next day and arrived 48 hours later. Nothing to say, serious and reliable company.
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Elisabeth R.
Rating: 5 out of 5
following a purchase from 01/03/2016
Excellent, the products are of good quality.
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Zoila B.
Rating: 5 out of 5
following a purchase from 15/01/2016
*** It is a serious company, committed to its service, from the moment you contact them until you have the order in hand, the quality of their products is very good, I recommend them to everyone
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Silvio R.
Rating: 5 out of 5
following a purchase from 26/01/2016
Excellent product for quality and price. Thank you.
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Beatrice L.
Rating: 5 out of 5
following a purchase from 18/01/2016
Excellent, despite a spring error, resolved 48 hours later. Very efficient after-sales service
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Pierre B.
Rating: 5 out of 5
following a purchase from 18/01/2016
Very efficient
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Pascal P.
Rating: 5 out of 5
following a purchase from 29/12/2015
Everything perfect, responsiveness, seriousness.
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Assumpció M.
Rating: 5 out of 5
following a purchase from 29/12/2015
I think that when buying the trampoline, the protective cover should also be included since now I have to order it and you will charge me for shipping.
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Nuria R.
Rating: 5 out of 5
following a purchase from 04/01/2016
Delighted with the contact person and easy to assemble. Thanks for everything
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