Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 5 stars

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Pascal L.

Published on 05/10/2015 à 16h25 following a purchase from 31/08/2015

material received on time by carrier.

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Sophie A.

Published on 05/10/2015 à 13h22 following a purchase from 29/06/2015

VERY GOOD good responsiveness and commercial

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Marie Hélène D.

Published on 04/10/2015 à 19h48 following a purchase from 16/08/2015

very good service a bit of delay good material t

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Victoria O.

Published on 03/10/2015 à 21h26 following a purchase from 18/07/2015

The trampoline is fantastic. Very well made and quite easy to assemble. I am very impressed with the price for such good quality. Thank you very much, my daughter is very happy.

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Anne-Sophie B.

Published on 03/10/2015 à 12h29 following a purchase from 04/07/2015

We appreciated the respect for delivery times, the information messages sent after our order, the speed with which the salespeople responded to our questions after receiving our trampoline,... we are very satisfied for the moment

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Véronique S.

Published on 03/10/2015 à 09h53 following a purchase from 01/08/2015

protective cover delivered on time, not yet set up!!!

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Florence L.

Published on 02/10/2015 à 19h16 following a purchase from 31/07/2015

excellent service: speed, friendliness, efficiency

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Olivier P.

Published on 02/10/2015 à 12h48 following a purchase from 28/08/2015

Fast delivery.

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Sonia M.

Published on 02/10/2015 à 11h20 following a purchase from 28/08/2015

advisors attentive and responsive

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Ilhem G.

Published on 02/10/2015 à 11h13 following a purchase from 17/07/2015

Excellent, aesthetically pleasing product, beautiful finishes, nothing to compare with the competition and of very good quality. No regrets, site to recommend...

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Janine C.

Published on 01/10/2015 à 15h53 following a purchase from 27/08/2015

quality for the service very good

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Nicole P.

Published on 01/10/2015 à 10h57 following a purchase from 27/08/2015

Very good service

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Giuseppe F.

Published on 01/10/2015 à 10h36 following a purchase from 06/08/2015

A very good and super easy purchase, excellent support before and during the order. Since I chose a large trampoline, the assembly was not as simple as expected: it's not difficult the way to do it, but in the assembly of the pipes, there was a hole for the screw that was not well aligned. But, in any case (which is more important), the trampoline is really sturdy and bounces fantastically!!!

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Laurent J.

Published on 01/10/2015 à 08h28 following a purchase from 16/07/2015

Simple and effective service

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Stephane C.

Published on 30/09/2015 à 14h47 following a purchase from 15/07/2015

Excellent welcome, professionalism and competence are the key words characterizing France Trampoline.

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Ghislain S.

Published on 30/09/2015 à 10h58 following a purchase from 26/08/2015

Nothing to report, very good quality cover

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Christel A.

Published on 29/09/2015 à 20h10 following a purchase from 07/07/2015

Excellent Thank you

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Bertrand G.

Published on 29/09/2015 à 10h46 following a purchase from 14/07/2015

Good follow-up, it's important to have 'humans' in front of us on the internet.

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Mathieu S.

Published on 28/09/2015 à 21h23 following a purchase from 06/07/2015

Fast delivery. Simple site with a lot of information. Very quick email responses. The children are having a lot of fun.

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Francois T.

Published on 28/09/2015 à 20h17 following a purchase from 03/08/2015

very satisfied

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Gaelle B.

Published on 28/09/2015 à 12h55 following a purchase from 15/06/2015

Excellent product, complies with safety and quality, fast shipping, well packaged, perfect value for money.

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Patrick L.

Published on 28/09/2015 à 09h44 following a purchase from 27/07/2015

Great quality product with top-notch customer service, my little boy is having a blast safely.

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Lise L.

Published on 27/09/2015 à 14h51 following a purchase from 05/07/2015

Everything went well

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Daniel L.

Published on 26/09/2015 à 09h13 following a purchase from 15/08/2015

Order delivered very quickly, product completely meets my expectations, so perfect.

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Jose Manuel L.

Published on 25/09/2015 à 20h38 following a purchase from 21/08/2015

The shipment was made within the established time and everything went smoothly. Highlight the good attention received.

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David O.

Published on 24/09/2015 à 19h31 following a purchase from 09/07/2015

We were advised and we are very very satisfied with our purchase.... this high-quality trampoline brings joy to both kids and adults.... the customer service is worthy of the name: available, flexible, and very nice... really top.... highly recommend without any hesitation.... excellent quality-price ratio even if it seems expensive at first glance. Thank you, France trampoline!

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Charles-Antoine D.

Published on 24/09/2015 à 14h13 following a purchase from 30/07/2015

Very good quality material and excellent customer service

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Martine H.

Published on 22/09/2015 à 21h55 following a purchase from 23/06/2015

Excellent phone reception, straightforward and honest response, delivery on time, good quality trampoline, easy assembly. The only downside is that the green protective covers of the bars rise up and reveal the white padding, it's a shame there are no Velcros.

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Response from France Trampoline Published on 25/06/2015

Hello, To avoid seeing the foam protections, you can install the pole fixing brackets of the net as high as possible, which will prevent the white foams from being visible. We remain at your disposal if you have any questions. The France Trampoline team.

Florence J.

Published on 22/09/2015 à 20h39 following a purchase from 07/07/2015

Very satisfied with the services

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Gerard M.

Published on 22/09/2015 à 11h33 following a purchase from 28/07/2015

Very good product

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Patrick L.

Published on 22/09/2015 à 11h11 following a purchase from 16/06/2015

Easy assembly, good quality item. Fast delivery

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Géraldine N.

Published on 22/09/2015 à 09h22 following a purchase from 11/08/2015

Excellent quality material, sturdy. Perfect delivery. Appropriate advice. I recommend without hesitation

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Anne-Lucy D.

Published on 21/09/2015 à 21h36 following a purchase from 29/06/2015

Excellent product and excellent service, very fast delivery

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Bernard B.

Published on 21/09/2015 à 09h40 following a purchase from 13/07/2015

Quick turnaround. Helpful advice after delivery like strong wind alerts

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Guillaume S.

Published on 20/09/2015 à 13h41 following a purchase from 28/06/2015

We needed spare parts for the children's trampoline. The salesperson adjusted our order accordingly and allowed for pickup directly at the warehouse within 48 hours with payment by check. Efficient. Nothing to complain about!

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Christine G.

Published on 19/09/2015 à 20h30 following a purchase from 08/08/2015

Satisfied with the information provided by the salesperson, speed of responses and delivery. Delivery conforms to the order

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Benjamin B.

Published on 19/09/2015 à 18h58 following a purchase from 18/07/2015

No problem. Delivery even ahead of schedule. Product quite easy to assemble and of good quality

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Valérie C.

Published on 19/09/2015 à 16h52 following a purchase from 13/06/2015

Good advice for an excellent quality trampoline.

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Sophie A.

Published on 19/09/2015 à 13h57 following a purchase from 18/07/2015

Very good service, customer service and services perfect

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Valerie D.

Published on 18/09/2015 à 19h34 following a purchase from 31/07/2015

Very good advice over the phone, delivery on time. Excellent quality product. Measure the location well. We ordered a 3.60 it's huge for a little girl. Great when friends come over to the house

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