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V
Rating: 5 out of 5
Good quality products
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very good ju
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P
Rating: 5 out of 5
Very good product quality
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O
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very satisfied !!!! Fast delivery and quality product, I recommend !!! My children love it !!!
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S
Rating: 5 out of 5
-
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E
Rating: 5 out of 5
good value for money
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A
Rating: 5 out of 5
First order. Very professional customer service, who did not hesitate to call me because I made a mistake when placing my order. Very short delivery time. I am very satisfied with the quality of the received material.
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B
Rating: 5 out of 5
Friendly and competent delivery person, schedules respected. Simple and well-explained assembly. Product seems to be of good quality. To be seen in use with the children who are arriving soon.
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J
Rating: 5 out of 5
-
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B
Rating: 5 out of 5
Smooth order placement and product delivered as expected
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J
Rating: 5 out of 5
Top customer service, top products!
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A
Rating: 5 out of 5
The package arrived on the exact day scheduled in the order. The zip line was able to be installed easily. However, it is important to ensure that you have sufficiently tall and thick trees.
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E
Rating: 5 out of 5
original and sturdy products
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C
Rating: 5 out of 5
Very quick order of fiberglass bows to replace the rusted welded bows and finish assembling the new net
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D
Rating: 1 out of 5
Order and payment on 29/06. It is now 22/07 and we still haven't received anything and on top of that, they hang up on us when we dare to say that this is not normal and that we are being treated like fools! The only thing they offer us is to cancel the order and order elsewhere!!! Nice commercial service!
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Response from France Trampoline
Hello, We are sincerely sorry for the situation you describe. Your initial order was lost by the carrier, so we proceeded with a second shipment. According to the notes in your file, during your phone conversation with our customer service, you mentioned going on vacation and not returning until 22/07, which is why the order was prepared today. It is true that we could have anticipated by preparing your order as early as Friday, and we acknowledge this mistake on our part. However, we want to reassure you that we did not hang up on you. The call was interrupted on your side, probably due to a network issue. Best regards, The France Trampoline team
M
Rating: 1 out of 5
Stayed the whole day for the delivery and it came 2 days after! Also required some sort of compensation for it and got no response.
Response from France Trampoline
Hello, Thank you for your feedback. We are very sorry about the problem with the delivery. As soon as you informed us, we immediately contacted the carrier and the delivery was made the next day. Regarding your request for compensation, we had already offered postage for your delivery and unfortunately cannot offer more. We hope that the trampoline meets your expectations. We remain at your disposal for any further information. Best regards, The France Trampoline team
C
Rating: 5 out of 5
From the simple ordering to delivery, everything was perfect.
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M
Rating: 5 out of 5
Everything great
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G
Rating: 5 out of 5
for the replacement of the protective net. The file was found immediately and the renewal within 3 days following the order.
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Y
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Top order! The Conso service even sends an email to ensure the exact dimensions of the ordered products... I recommend ++++.
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P
Rating: 5 out of 5
EVERYTHING IS PERFECT NO. THE KIT? THE PRODUCTS THE INSTRUCTIONS I
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C
Rating: 5 out of 5
I find it unfortunate that the hooks are not directly attached to the net like the old net.
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M
Rating: 5 out of 5
Responsive and attentive phone advice. Happy to have a local (French) provider. My contact also helped me with the delivery progress as I was in a hurry.
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V
Rating: 5 out of 5
Very good service on your part, too bad the delivery service was not up to par! Package received 8 days after shipping!
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G
Rating: 5 out of 5
Quickly done, well done and efficient
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F
Rating: 5 out of 5
Quick responses to my questions and proposed solutions were fast and appropriate.
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P
Rating: 5 out of 5
Very satisfied
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W
Rating: 5 out of 5
After contacting customer service on WhatsApp, the advisor responded perfectly and even sent me a link to the article I needed. Great customer service experience.
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A
Rating: 5 out of 5
Very good quality, spare parts available, efficient
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A
Rating: 5 out of 5
Very good, super product, my children are delighted!
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J
Rating: 5 out of 5
Shipping deadline respected
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A
Rating: 5 out of 5
As in previous times, we were really well supported, the cost is easy and the advice given is clear. We are delighted. Thank you very much!
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B
Rating: 5 out of 5
Perfect, fast and very simple
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E
Rating: 5 out of 5
Very good
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K
Rating: 5 out of 5
The round roller for the Snacline fully meets expectations. Very well received by the grandchildren.
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A
Rating: 5 out of 5
Quality material, perfect delivery times. Well done, I wouldn't know who else to turn to for this service.
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A
Rating: 5 out of 5
Top-notch customer service, responsive and helpful
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A
Rating: 5 out of 5
Fast shipping and good quality material!
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