Customer reviews of France Trampoline

Everything very easy. Special attention paid to the accuracy of the order.

Quality trampoline that matches the order.

Quick and clear response on the phone, shipment dispatched quickly. No problem. The kids are delighted!

Excellent site! Product quality, shipping speed, delivery quality, everything is perfect.

Quality product, fast delivery.

NO PROBLEM

Simple and quick purchase. Fast and hassle-free delivery.

Excellent simply, trampoline boost up in 460. The product is indeed expensive but the quality is there. The assembly is well explained and each part of the trampoline exudes quality! Once assembled, nothing moves or almost! (except when I jump on it with my 100 Kg ...) Our daughter is delighted and the trampoline exudes safety. I recommend 100% PS: for assembling the black parts, I highly recommend not doing it in full sun (or plan for gloves)

Nothing to say. Everything went as planned.

The package was sent back before I had time to pick it up at the pickup point. You need to resend it to me

Perfect. Renewal of the protective cover that preserves the trampoline fabric.

Perfect

Perfect in every way

Available, friendly, and competent contact person

Perfect item, delivery within the announced timeframe

Functional cushion

I left a review on your WhatsApp number on May 5. I received no response, a sign of a lack of consideration for your customers... my daughter-in-law, on our recommendations, ordered a trampoline from you and she confirmed to us that the net was not the same and that hers was sturdier. Here is a copy of the message I wrote to you on May 5: Hello, we have had a trampoline from you for many years. It brings us satisfaction. In 2020, we bought a premium net to replace the one that was torn. My husband noticed that the quality was much lower than the original. It tore much more quickly than the first one. Recently, my son, Thibaut Pujo, ordered the completely torn net again (order FT235609). My husband again finds a net of poor quality, fragile, while it is supposedly the premium quality. Moreover, the bottom attachments are no longer provided and therefore have to be recovered and installed by us for a price much higher than in 2020 (we paid 119€, order FT140331). So, we pay more, lower quality, and fewer accessories... in short, we are disappointed and the more it goes, the lower the quality for a higher price. Too bad... I have recommended you a lot, I will not do it anymore. Best regards, ***

Super delivery on the scheduled date and with respect

We were looking for a zip line for one of our children's birthday. We were able to get information very quickly and realized that it would be complicated to install it at our place for now. We therefore opted for a climbing dome. The shipment was very fast, the order was very well packaged, we requested a rescheduling of the delivery with their carrier who was very responsive. We are delighted with our purchase. Next purchase the zip line 😊

Very good

It was just as easy to place the order as it was quick to receive it. The product is in line with what we expected, its assembly/installation was simple, the children are delighted. Perfect!

Fast delivery, the ordered item is of very good quality, I highly recommend you

Order well received.

Very good product

We bought the play dome, and we are very happy with the purchase. They are very detail-oriented, even including gloves for assembly, and instructions by email to resolve doubts. Thank you. The shipping was correct.

Very good product.

Very satisfied.

Defective product and still waiting for replacement.

The product is perfect but I need a manual for the fixings! I couldn't manage to fix it.

Product conforms, clean package.

Excellent product, excellent delivery times. Slightly inadequate packaging.

Perfect

Very professional follow-up, super good quality item

Not installed yet, thank you

The net was not available, so the delays were a bit long, but when the merchandise was announced, I was regularly informed about the departure of the package and its tracking. I recommend the seriousness of the after-sales service of France Trampoline. Merchandise arrived in very good condition. Bravo to the whole team

Very very good product, the children are delighted. Quality product, after-sales service very very good. I recommend with my eyes closed.

Very good and friendly technical support. Here I was able to get a suitable spare part for my trampoline from a manufacturer that no longer exists.

I left a voicemail. Callback the next day from a pleasant and competent advisor. A person on the other end of the line! Extraordinary!

Very good support. The hotline staff in France was very eager to expedite the order, as it was delayed due to an error on my part (incorrect information). It worked out and the gift arrived on time.

Everything was very simple: order online and delivery. Except for a small downside: the assembly, we took longer than expected and the instructions were sometimes not obvious to understand.