Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1 and 5 stars

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Hubert P.

Published on 05/11/2022 à 21h38 following a purchase from 10/10/2022

Perfect service

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Martine M.

Published on 05/11/2022 à 13h25 following a purchase from 07/10/2022

Very good

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Paz P.

Published on 04/11/2022 à 16h42 following a purchase from 18/09/2022

Very good product and very serious and efficient during delivery

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Yann I.

Published on 04/11/2022 à 12h18 following a purchase from 13/10/2022

everything is perfect: delivery times, quality of the delivery person, contents of the packages, and the product itself, of course!

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Roland G.

Published on 02/11/2022 à 12h16 following a purchase from 10/10/2022

very good

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Claire S.

Published on 01/11/2022 à 19h58 following a purchase from 07/10/2022

availability; understanding, efficiency

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Didier W.

Published on 31/10/2022 à 21h24 following a purchase from 08/10/2022

Everything was perfect: clear site, order, confirmation, fast and free delivery. ...Now all that's left is to set up the zip line! A small remark from a designer: a wooden seat is more valuable, but it would be even better with a rubber toroidal profile fitted tightly, glued.

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Fauve M.

Published on 30/10/2022 à 17h46 following a purchase from 07/10/2022

Perfect

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Patricia R.

Published on 30/10/2022 à 15h38 following a purchase from 12/09/2022

recommended by my daughter-in-law

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Martin C.

Published on 30/10/2022 à 13h49 following a purchase from 07/10/2022

good

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Sigrid C.

Published on 27/10/2022 à 10h13 following a purchase from 07/10/2022

tt OK

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Robert J.

Published on 27/10/2022 à 09h28 following a purchase from 19/09/2022

The service was perfect, with the intervention of ***, for the sales representative. The order was executed immediately and delivery took place in the few days that followed. I want to thank the entire France Trampoline team: the sales team, the logistics team for processing and sending the order!

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Sabine B.

Published on 26/10/2022 à 21h54 following a purchase from 04/10/2022

Everything is perfect, from advice to after-sales service, including delivery times.

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Cadiou R.

Published on 26/10/2022 à 16h19 following a purchase from 02/10/2022

Fast and efficient

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Reyes L.

Published on 26/10/2022 à 10h55 following a purchase from 04/10/2022

Good product and quality.

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Jacqueline M.

Published on 25/10/2022 à 18h50 following a purchase from 04/10/2022

Found an accessory for an old model thanks to my contact, delivered very quickly. Quick and friendly contact.

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Virginie F.

Published on 24/10/2022 à 18h55 following a purchase from 02/10/2022

Hello, I still have not received my order which dates back to September. Consequently, my trampoline is still not covered.

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Response from France Trampoline Published on 04/10/2022

Hello, As explained during our many exchanges, the carrier Mondial Relay encountered a problem with your shipment. According to their general sales conditions (GSC), they have a maximum of 15 days from the date we filed our complaint to determine whether the package is lost or not. After several follow-ups, but having received no response from them on the 15th day, we proceeded to resend your order via another carrier at our expense. Please note that when you select a carrier, you accept their GSC, which are accessible from our GSC. Indeed, you accept our GSC when validating your order. We remain at your disposal for any further information. The France Trampoline team

Marc M.

Published on 24/10/2022 à 10h26 following a purchase from 04/10/2022

4th purchase, always perfect. Fast delivery, quality material, especially do not hesitate to order from France trampoline. That's all that needs to be said

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Marie-hélène M.

Published on 23/10/2022 à 14h14 following a purchase from 03/10/2022

Very very good after-sales service, I highly recommend. Responsive, parts change the best. A big thank you

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Kevin R.

Published on 23/10/2022 à 11h21 following a purchase from 02/10/2022

Very good site

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Thibault T.

Published on 20/10/2022 à 14h40 following a purchase from 25/09/2022

Perfect from order to delivery. The product is as described. Assembly is not too complicated and the videos on the site also help a lot.

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Wandy D.

Published on 18/10/2022 à 19h55 following a purchase from 20/09/2022

Perfect, good order tracking, perfect delivery, fast delivery

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Jérôme S.

Published on 18/10/2022 à 12h18 following a purchase from 25/09/2022

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Muriel C.

Published on 18/10/2022 à 09h59 following a purchase from 24/09/2022

I am very satisfied with my order. The item arrived very quickly. The structure is solid and of good quality. I recommend your site to my acquaintances +++ Just a downside though. You have stock shortages that prevented me from taking everything I wanted at once.

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Christophe M.

Published on 18/10/2022 à 08h50 following a purchase from 27/09/2022

Product delivered on time and in good condition

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Véronique S.

Published on 17/10/2022 à 17h45 following a purchase from 23/09/2022

Very good

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Vanessa B.

Published on 14/10/2022 à 21h46 following a purchase from 22/09/2022

Very good, fast delivery. Top trampoline

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Wim D.

Published on 13/10/2022 à 12h27 following a purchase from 22/09/2022

Everything ok

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Nathalie B.

Published on 12/10/2022 à 16h12 following a purchase from 21/09/2022

Very fast shipping. Perfect

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Christèle P.

Published on 12/10/2022 à 14h25 following a purchase from 20/09/2022

Excellent product, of good quality, as a childminder, the little ones are delighted as are my grandchildren.

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Nicolas E.

Published on 11/10/2022 à 18h55 following a purchase from 16/09/2022

Excellent online purchase. Product quality is on point!

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Marion A.

Published on 10/10/2022 à 15h10 following a purchase from 26/03/2022

We installed the bags this weekend… mediocre quality, you fill one bag and it cracks… result, 3 cracked sausages. Move along

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Response from France Trampoline Published on 26/03/2022

Hello, We are sorry to hear that you are experiencing a problem with your weighting bags purchased in March 2022. Our weighting bags, made of thermally welded PVC, are designed to hold 14 liters of water or 23 kg of sand. Can you tell us how you filled your bags? Where did your bags crack? Please feel free to contact our customer service, either by email at [email protected], or by phone, Monday to Friday from 9am to 12:15pm or from 1:45pm to 5:30pm. You can also send us photos to illustrate the problem encountered, in order to quickly find a solution. The France Trampoline team

Laurent M.

Published on 10/10/2022 à 11h44 following a purchase from 19/09/2022

Top customer service, one weighting bag was punctured, I sent a photo and received a new weight. Thank you

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Kita L.

Published on 10/10/2022 à 10h48 following a purchase from 25/08/2022

Since there is currently no climbing dome available for purchase in Germany, I ordered it from Trampolin Technik. Although it is based in France, everything went fantastically and smoothly. And not even 20.00 € for shipping is also a great price. I can only recommend it. The happiest are the children in our daycare. They can finally climb properly again.

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Bertrand C.

Published on 09/10/2022 à 19h50 following a purchase from 19/09/2022

Very clear instructions but you have to be careful when stretching the Sandow as the tension can be strong if they are poorly positioned. Excellent product!

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Alain C.

Published on 09/10/2022 à 10h59 following a purchase from 18/09/2022

Great

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Mathieu A.

Published on 06/10/2022 à 12h28 following a purchase from 12/09/2022

First order lost by Mondial Relay... Commercial gesture from France Trampoline via Chronopost perfect :).

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Stephane B.

Published on 05/10/2022 à 08h43 following a purchase from 13/09/2022

Order perfectly packaged. Quality product. Nothing to report.

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Philippe G.

Published on 04/10/2022 à 20h22 following a purchase from 13/09/2022

Order faithful to the product description on your site. Good materials overall.

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Astrid F.

Published on 04/10/2022 à 17h21 following a purchase from 24/08/2022

Fast delivery, super quality

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