Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 5 stars

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Julien S.

Published on 18/06/2022 à 21h34 following a purchase from 08/05/2022

excellent site very serious. From order to delivery

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Stephanie C.

Published on 17/06/2022 à 20h51 following a purchase from 01/05/2022

Very good product once again! Our son and all the children in the neighborhood are delighted with the course!

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Federica G.

Published on 16/06/2022 à 14h55 following a purchase from 25/04/2022

Serious, competent, and precise company.

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Caroline C.

Published on 15/06/2022 à 19h28 following a purchase from 04/05/2022

Very good trampoline, excellent bounce, very stable; the nets are well stretched... nice visual, which blends well with the garden colors. The children are satisfied... the adults too! However: > Assembly takes quite a long time. > Delivery needs improvement (damaged packages, left at the doorstep... be careful this model is particularly heavy!) Possible improvements (but which do not change my opinion on the quality of the product): - being able to choose the position of the entrance on the net for rectangular trampolines (either along the length as currently, or across the width). - the ladder: move the highest step a little lower because its current position makes it unusable... (it is almost glued to the edge... impossible to place the foot easily... risk of falling) - the entrance to the trampoline is a bit difficult: it would be wise to lower the opening of the zipper a bit so that we avoid tripping over it as currently.

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Gilles B.

Published on 15/06/2022 à 19h24 following a purchase from 05/05/2022

THE PACKAGE WAS THROWN OVER THE GATE

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Response from France Trampoline Published on 09/05/2022

Hello Sir, We have taken your comment into account and will immediately contact the provider who handles our deliveries to relay the information. Indeed, we work with different subcontractors for deliveries and this kind of event is unacceptable. If there are one or more broken parts in the package, do not hesitate to report it to us by email with photos to customer service. We sincerely apologize for the inconvenience this has caused. Best regards, The France Trampoline team

Rémy S.

Published on 15/06/2022 à 16h59 following a purchase from 29/04/2022

Very good quality trampoline. Easy assembly.

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Guillaume B.

Published on 15/06/2022 à 16h41 following a purchase from 04/05/2022

Call between noon and 2 PM, someone takes my call, admits they can't help me but promises that I will be called back. 2 hours later I am called back by someone available, competent and attentive. My problem was resolved, the worn part delivered in 24 hours. This shows that an efficient customer service that is not outsourced is possible, it just needs to be wanted. Congratulations.

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Thomas B.

Published on 15/06/2022 à 09h58 following a purchase from 04/05/2022

excellent product that perfectly meets our request

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Thomas B.

Published on 15/06/2022 à 09h40 following a purchase from 06/05/2022

Good quality product

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Ben B.

Published on 14/06/2022 à 19h57 following a purchase from 28/04/2022

Price/performance is simply top. Would gladly do it again and can be warmly recommended!

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Bernard A.

Published on 14/06/2022 à 19h22 following a purchase from 04/05/2022

Your service in this case was relatively minimal. I would have liked an explanation of the price: the net + support post is at a reasonable price, while the cushion that extends the canvas is excessively expensive and I do not understand what justifies this price.

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Marianne S.

Published on 14/06/2022 à 16h55 following a purchase from 04/05/2022

Fast delivery and quality product, my godson is delighted with his gift

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Agnès D.

Published on 14/06/2022 à 15h59 following a purchase from 02/05/2022

Perfect. Fast and well-organized delivery.

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Alain K.

Published on 14/06/2022 à 15h29 following a purchase from 01/05/2022

Excellent service

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Aurélie C.

Published on 14/06/2022 à 14h14 following a purchase from 03/05/2022

Nothing to complain about, good quality material! And correct price!! Thank you!

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Fabrice G.

Published on 14/06/2022 à 13h28 following a purchase from 02/05/2022

Replacement ladder, perfect

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Felix H.

Published on 14/06/2022 à 10h27 following a purchase from 03/05/2022

Everything is great! 👍😊

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Jean-François P.

Published on 14/06/2022 à 09h45 following a purchase from 30/04/2022

Very good

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Jean Paul G.

Published on 13/06/2022 à 21h28 following a purchase from 30/04/2022

Fast delivery

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Aurelie B.

Published on 13/06/2022 à 19h51 following a purchase from 29/04/2022

France trampoline supply of material

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Nadege S.

Published on 13/06/2022 à 19h16 following a purchase from 03/05/2022

Very good product my children are delighted and very good after-sales service

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Tiffany D.

Published on 13/06/2022 à 12h46 following a purchase from 02/05/2022

Good product

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Jean-Marc M.

Published on 13/06/2022 à 09h37 following a purchase from 01/05/2022

Very satisfied, fast delivery and package very well protected. Quality product and easy to assemble.

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Martine M.

Published on 13/06/2022 à 09h19 following a purchase from 03/05/2022

Order received well in a very quick time thank you

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Laëtitia S.

Published on 12/06/2022 à 15h53 following a purchase from 29/04/2022

Perfect, fast delivery and product conforms to my expectations

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Sébastien C.

Published on 12/06/2022 à 08h49 following a purchase from 02/05/2022

Very good

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Jérôme S.

Published on 11/06/2022 à 19h53 following a purchase from 30/04/2022

Order arrived quickly

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Serge S.

Published on 11/06/2022 à 15h14 following a purchase from 29/04/2022

Product conforms to the order.

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Kristin G.

Published on 09/06/2022 à 19h46 following a purchase from 31/03/2022

Super quality, everything worked well, I am very satisfied

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Perrine D.

Published on 09/06/2022 à 19h16 following a purchase from 27/04/2022

Very good

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Laure E.

Published on 09/06/2022 à 15h14 following a purchase from 26/04/2022

Material of very good quality and in accordance with the description. The zip line must be assembled by several people. The course is very good and additional elements can be added. Our daughter is delighted. Fast shipping and within the announced time.

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Philippe G.

Published on 09/06/2022 à 14h48 following a purchase from 26/04/2022

perfect

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Vanessa N.

Published on 09/06/2022 à 09h27 following a purchase from 05/04/2022

Very good purchase process. The dealer also responds immediately to email inquiries. A climbing dome was purchased in a set. Everything was very well packaged. The structure is absolutely stable and is played on daily.

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Jessica S.

Published on 08/06/2022 à 17h16 following a purchase from 28/04/2022

Very attentive and responsive

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Jean-Claude D.

Published on 08/06/2022 à 16h42 following a purchase from 27/04/2022

Good material

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Mark S.

Published on 08/06/2022 à 16h33 following a purchase from 27/04/2022

super fast delivery - well packaged. Kids overjoyed with their zipline - what more could you want. Anytime again.

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Margareth W.

Published on 08/06/2022 à 16h10 following a purchase from 25/04/2022

As always, efficiency, friendliness, speed, and quality. Thank you

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Florent A.

Published on 08/06/2022 à 15h21 following a purchase from 29/04/2022

Ease of ordering spare parts and fast shipping.

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Carine D.

Published on 08/06/2022 à 13h50 following a purchase from 28/04/2022

Perfect and delivered very quickly

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Cornelius K.

Published on 08/06/2022 à 09h39 following a purchase from 28/04/2022

Great service when exchanging a jumping mat, thank you!

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