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A
Rating: 5 out of 5
Fast and careful delivery, very explanatory assembly instructions, and a quality trampoline for a reasonable price! Both kids and adults are having fun 😊 Thank you
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very good item
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C
Rating: 5 out of 5
Nothing to say about the order, tracking and ordered material, it fully met my expectations. I recommend!
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C
Rating: 5 out of 5
Quality product
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T
Rating: 5 out of 5
Perfect for everything. It's reassuring to know that Perfect service still exists in France! Thank you also for the refund of the overpayment. Very honest of you.
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M
Rating: 5 out of 5
Fast delivery, great quality-price ratio, nothing to say, I am happy to have bought on your site!
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C
Rating: 5 out of 5
Quality products, fair prices, responsive: email exchanges handled within the day, professional and good advice, fast shipping, thank you
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M
Rating: 5 out of 5
Perfect. Very good customer service.
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C
Rating: 5 out of 5
Perfect!😊
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J
Rating: 5 out of 5
Very satisfactory, nothing to say except a very high professionalism and a very pleasant customer welcome, well done
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B
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Meets my expectations...
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A
Rating: 5 out of 5
Fast delivery, product quality corresponding to the advertisement
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C
Rating: 5 out of 5
Very good spare parts!! Better than the original.
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C
Rating: 5 out of 5
Order received on time, quality of the products superb
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C
Rating: 5 out of 5
Very satisfied with my second order and the information by phone before my purchase.
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A
Rating: 5 out of 5
A very efficient customer service.
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P
Rating: 5 out of 5
Satisfied with my purchase
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L
Rating: 5 out of 5
Satisfied, the products are true to the description. The ninja course allows for new adventures in our garden. The skate/swing for slake, however, can hardly be used with the ninja course when everything is set up for young children.
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A
Rating: 5 out of 5
The material is of very good quality, the packaging and express delivery perfect.
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F
Rating: 5 out of 5
Very clear site. Receipt of the package faster than expected. Installation guide quite explicit, but could be improved.
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H
Rating: 5 out of 5
Very good quality, easy to assemble
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V
Rating: 5 out of 5
Good product, good customer service
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M
Rating: 5 out of 5
Resistant, durable and with good spare parts, good purchase
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J
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Product ordered matches our trampoline. Perfect!
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P
Rating: 5 out of 5
The order and delivery went very well
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C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
I am completely satisfied whether it is the phone contact with the customer advisor or the delivery
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M
Rating: 5 out of 5
Fast delivery and good material, very reassuring.
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M
Rating: 5 out of 5
Delivery in a few days without any issues, in line with our expectations. Assembly took a bit longer than announced but we are two grandparents. Great joy for our grandchildren who discovered the trampoline in the garden during the long Easter weekend.
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A
Rating: 5 out of 5
Quality material, very fast delivery.
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J
Rating: 5 out of 5
We are very happy with the product which is really of quality as well as the service which is top-notch. A good reason to consume French!!
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C
Rating: 1 out of 5
2 out of 3 cushions are damaged after at least 1 day. The seams do not hold!
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Response from France Trampoline
Hello, thank you for your feedback. We are sincerely sorry regarding this experience which does not reflect the quality of service we are used to providing and we apologize for these circumstances. After checking, we have not had any email exchanges regarding these issues. Please feel free to contact our customer service ([email protected]) with photos of the products. We can then send you replacement weight bags under warranty as soon as possible. Best regards, the France Trampoline team
B
Rating: 5 out of 5
It is relatively rare for me to leave a comment but the after-sales service is really excellent. It's a real plus in the purchase.
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S
Rating: 5 out of 5
Good product, good service
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C
Rating: 5 out of 5
Very professional site with fast delivery
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
The delivery of my trampoline cover was as announced and the goods are as described - therefore I am very satisfied ☺️
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S
Rating: 5 out of 5
Package received on time. Very good quality material. We are very satisfied with our order and recommend you to all our friends.
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