Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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P
Paul P.
Rating: 5 out of 5
following a purchase from 20/04/2022
Great
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Christelle S.
Rating: 5 out of 5
following a purchase from 23/04/2022
Product that perfectly meets our expectations
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Patrice M.
Rating: 5 out of 5
following a purchase from 25/04/2022
Service in line with my expectations
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Hughes C.
Rating: 5 out of 5
following a purchase from 25/04/2022
Very good, however it would have been nice to have the manual. But very good customer service over the phone with a good manager who sent a very simple and clear video
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François H.
Rating: 5 out of 5
following a purchase from 24/03/2022
nothing to complain about, small issues with parts resolved very quickly
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François L.
Rating: 5 out of 5
following a purchase from 21/04/2022
Like the first time, a flawless performance!
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Joseph S.
Rating: 5 out of 5
following a purchase from 23/04/2022
As soon as we received the order, we were able to follow the preparation and delivery. Complete respect for the handling and delivery conditions. Very good reception of the order. Trampoline meets our expectations. Material of very good quality. Thank you France Trampoline.
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Isabelle P.
Rating: 5 out of 5
following a purchase from 24/04/2022
Excellent quality and fast delivery.
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Patrick V.
Rating: 5 out of 5
following a purchase from 19/04/2022
Very good
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Odile B.
Rating: 5 out of 5
following a purchase from 18/04/2022
Serious, fast, and efficient.
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Bernard M.
Rating: 5 out of 5
following a purchase from 25/04/2022
Very good service
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Jerome V.
Rating: 5 out of 5
following a purchase from 23/04/2022
Impeccable! I ordered an oval 490, the delivery was quick and careful. I assembled it alone in just over 5 hours, my children love it.
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Jennifer W.
Rating: 5 out of 5
following a purchase from 21/04/2022
Very good product, of very good quality.
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Chantal B.
Rating: 5 out of 5
following a purchase from 26/04/2022
After-sales service attentive and very responsive Thank you
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Celine G.
Rating: 5 out of 5
following a purchase from 23/04/2022
Fast shipping, well-packaged parcel. Easy to assemble. Perfect overall.
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Ludivine V.
Rating: 5 out of 5
following a purchase from 22/04/2022
excellent product and excellent customer service
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Guillaume B.
Rating: 5 out of 5
following a purchase from 18/04/2022
Trampoline received very quickly. Perfect quality, well-made instructions. Nothing to complain about, except that it created a lot of joyful screams from our 3-year-old child who is having a blast in it. By the way, the safety net part is really well made, there is really no risk of falling outside, unless we forget to close the entrance zipper properly. In summary 👍
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Frédéric L.
Rating: 5 out of 5
following a purchase from 22/04/2022
Product as described, quick delivery.
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Eric T.
Rating: 5 out of 5
following a purchase from 15/04/2022
-
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Jean-luc F.
Rating: 4 out of 5
following a purchase from 03/04/2022
No problem with delivery. Overall the product meets my request, but there were many black wires along the zipper (serving for its fixation) that were loose and blocked the opening of it. Manufacturing defect?
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Michel L.
Rating: 4 out of 5
following a purchase from 21/04/2022
serious, fast, efficient
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Jaume F.
Rating: 4 out of 5
following a purchase from 17/04/2022
***
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Gabriela C.
Rating: 5 out of 5
following a purchase from 14/04/2022
very satisfied, fast delivery and telephone service is very attentive, kind and friendly.
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Souad H.
Rating: 5 out of 5
following a purchase from 01/04/2022
Perfect, nothing to complain about. Everything was great from start to finish. I highly recommend France trampoline.
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Herve M.
Rating: 5 out of 5
following a purchase from 19/04/2022
Quality material, meets our expectations, delivered quickly. The package was damaged but nothing was missing or damaged.
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Florence E.
Rating: 5 out of 5
following a purchase from 15/04/2022
Bravo, always listening, don't change anything because this is my second trampoline.
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Anthony G.
Rating: 3 out of 5
following a purchase from 19/04/2022
Reception in time of my replacement net for a Boost'up 390 trampoline... But the frame made up of several fiberglass rods is too short. I had to remove pieces from the top frame to try to complete the bottom one... As a result, the whole thing is fragile. Therefore, at least 50cm of fiberglass rod is missing at the bottom of the net to have something solid. Too bad.
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Response from France Trampoline
Hello Madam, We have taken note of your information. We are sorry to learn that you have encountered this type of inconvenience, as indeed our fiberglass arcs are packaged so that the diameter is correct for your trampoline. We have been operating this way for several years now, and we are surprised that you are facing such an issue when reassembling your trampoline for your children. We invite you to contact our customer service by email at [email protected] with photos to find a solution to your problem as soon as possible. We renew our apologies. Best regards, the France Trampoline team
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Christel P.
Rating: 5 out of 5
following a purchase from 20/04/2022
great
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Yann G.
Rating: 5 out of 5
following a purchase from 20/04/2022
Very good telephone reception and serious in delivery
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Simone W.
Rating: 5 out of 5
following a purchase from 18/04/2022
Smooth ordering process, fast delivery
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Virginie F.
Rating: 5 out of 5
following a purchase from 20/04/2022
Order went very well, delivery a little more complicated, it's a shame
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Stephan R.
Rating: 4 out of 5
following a purchase from 17/04/2022
everything top - product fits and delivers what it promises! Not quite cheap, but good quality!
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Marc S.
Rating: 5 out of 5
following a purchase from 17/04/2022
Everything without problem. Fast delivery
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Sylvie B.
Rating: 5 out of 5
following a purchase from 18/04/2022
👍👍👍👍👍👍
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Jean Louis D.
Rating: 4 out of 5
following a purchase from 20/04/2022
Perfect
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Sebastien D.
Rating: 5 out of 5
following a purchase from 18/04/2022
Everything is perfect!
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Remi T.
Rating: 4 out of 5
following a purchase from 18/04/2022
Fast delivery, happy to buy a brand, with spare parts or accessories if needed
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Isabelle G.
Rating: 5 out of 5
following a purchase from 18/04/2022
Very good
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Armin K.
Rating: 5 out of 5
following a purchase from 19/04/2022
best service
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Sandra V.
Rating: 4 out of 5
following a purchase from 15/04/2022
Product found easily, delivered quickly. Too bad the shipping costs on the site are so high, I avoid ordering on the site unless I have no choice (replacement part).
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