Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

Reset filters

Yolande L.

Published on 27/12/2021 à 12h59 following a purchase from 16/11/2021

Not very clear: is the evaluation for the product, the purchase, or the delivery?

Translated reviews

S M.

Published on 23/12/2021 à 12h55 following a purchase from 06/11/2021

Quality, efficiency, speed, and the option to pay in installments is appreciated.

Translated reviews

Benoit H.

Published on 22/12/2021 à 21h15 following a purchase from 11/11/2021

Order compliant, received on time.

Translated reviews

Marion E.

Published on 22/12/2021 à 17h47 following a purchase from 09/11/2021

Speed of shipping, excellent quality of the trampoline.

Translated reviews

Guillaume G.

Published on 21/12/2021 à 17h13 following a purchase from 09/11/2021

Serious and responsive.

Translated reviews

Union Sportive L.

Published on 20/12/2021 à 18h59 following a purchase from 03/11/2021

Material not assembled.

Translated reviews

David D.

Published on 20/12/2021 à 13h53 following a purchase from 05/11/2021

Super Apollo 500 trampoline, even better than the old model.

Translated reviews

Johann S.

Published on 20/12/2021 à 10h13 following a purchase from 08/11/2021

Excellent product in exactly the dimensions as stated.

Translated reviews

Camille R.

Published on 19/12/2021 à 16h56 following a purchase from 10/09/2021

Very good customer service, I highly recommend.

Translated reviews

Thibault R.

Published on 18/12/2021 à 13h35 following a purchase from 05/11/2021

Very good small indoor trampoline! It is especially very quiet, but I recommend placing it on a mat to not hear it at all! The only small downside is that the assembly seems simple at first, but when it comes to fixing the feet together, it's better to have two people! The bolt covers are not of excellent quality nor very aesthetic.

Translated reviews

Tessie P.

Published on 16/12/2021 à 14h26 following a purchase from 03/11/2021

Perfect, fast delivery and quality product.

Translated reviews

Veronique P.

Published on 15/12/2021 à 20h35 following a purchase from 03/11/2021

Material conforms to the request, however a negative note on the delivery, the package arrived torn with parts scattered at the back of the truck, the delivery person was not sure that these parts belonged to this package. Following this mishap, I am not certain about a future order.

Translated reviews

Response from France Trampoline Published on 06/11/2021

Hello, thank you for your comment. We are sorry to hear that your delivery experience went poorly. We will obviously pass this information to our logistics department to avoid the same problem with future deliveries. Following this delivery, did you leave any reservations on the delivery note detailing the damage encountered? The condition of the concerned package? The fact that parts were scattered in the truck? Indeed, complete reservations allow us to take action against the carrier to cover you in case of missing parts. Please do not hesitate to contact our customer service ([email protected]) to provide precise feedback and thus allow us to improve. We understand that you may be put off by this mishap; however, France Trampoline is committed to providing a good experience to its customers and finding solutions to your problems. Best regards, the France Trampoline team.

Gudrun K.

Published on 14/12/2021 à 17h52 following a purchase from 02/11/2021

Everything is wonderful! Top service

Translated reviews

Sylvie M.

Published on 13/12/2021 à 13h25 following a purchase from 02/11/2021

Delivery was compliant and quite fast.

Translated reviews

Alexandre B.

Published on 12/12/2021 à 22h17 following a purchase from 31/10/2021

We found parts to repair a trampoline purchased 5 years ago that was damaged due to a gust of wind. This avoids throwing it away and buying a new one! The only downside is that the reference proposed by default by the site was not accurate, but I was still able to order the correct part!

Translated reviews

Jean-pierre B.

Published on 09/12/2021 à 21h34 following a purchase from 25/10/2021

Delivery in 48 hours! No bad surprises upon unpacking. The material seems to be of very good quality. The slackline given for my granddaughter's 9th birthday was tested by the whole family and also by the group of friends invited on the birthday day. It promises good moments again when the weather is better.

Translated reviews

Miao Z.

Published on 09/12/2021 à 13h36 following a purchase from 08/10/2021

The product is of very good quality and the service is very pleasant.

Translated reviews

Jesus G.

Published on 07/12/2021 à 20h16 following a purchase from 27/10/2021

HELLO GOOD AFTERNOON I STILL HAVEN'T UNPACKED IT AND I CAN'T FULLY EVALUATE IT, REGARDING THE PURCHASE, THE RATING WOULD BE WHAT I HAVE GIVEN YOU.

Translated reviews

Natacha C.

Published on 07/12/2021 à 17h19 following a purchase from 27/10/2021

Very efficient, quick and careful shipping, the zip line was a big hit with a 4-year-old and an 8-year-old.

Translated reviews

Werner R.

Published on 07/12/2021 à 16h59 following a purchase from 26/10/2021

Order okay. Part of the delivery was missing and I had to contact the company! The missing part was sent to me afterwards! Basically everything is okay, but I would have expected at least a voucher for customer loyalty!

Translated reviews

Response from France Trampoline Published on 26/10/2021

Dear customer, thank you for your feedback. According to your order number, you ordered a cover on 26/10. This was shipped on 27/10 and according to the tracking number was delivered to you on 29/10. Unless I am mistaken, the product arrived on time. Our customer service is always available for any comments ([email protected]). Best regards, your Trampolin-Technik team

Hubert M.

Published on 07/12/2021 à 14h23 following a purchase from 26/10/2021

Translated reviews

Ludovic P.

Published on 07/12/2021 à 13h48 following a purchase from 25/10/2021

Good quality trampoline!

Translated reviews

Jean Luc D.

Published on 06/12/2021 à 22h54 following a purchase from 24/10/2021

Speed and products conform to expectations.

Translated reviews

Jean-andré A.

Published on 06/12/2021 à 18h27 following a purchase from 22/10/2021

As for the delivery, the provider was perfect. As for the product (zip line and slack line set + Ninja course), it is the Christmas gift for my grandchildren, so not yet installed.

Translated reviews

Lorraine H.

Published on 06/12/2021 à 16h18 following a purchase from 26/10/2021

Delivery was compliant and fast.

Translated reviews

Laurent G.

Published on 02/12/2021 à 21h28 following a purchase from 21/10/2021

Fast delivery, product meets my expectations.

Translated reviews

Eugénie R.

Published on 01/12/2021 à 17h18 following a purchase from 20/10/2021

Products conform to the description. The zip line and slackline were a hit for my daughter's birthday. Very good quality products. Let's see how they hold up now.

Translated reviews

Pierre-marie R.

Published on 01/12/2021 à 10h57 following a purchase from 21/10/2021

Very good

Translated reviews

Jacques P.

Published on 01/12/2021 à 10h56 following a purchase from 20/10/2021

Meets my expectations, fast delivery.

Translated reviews

Raphael C.

Published on 29/11/2021 à 19h57 following a purchase from 16/10/2021

Very good service, quality is there.

Translated reviews

Campus And Co C.

Published on 29/11/2021 à 18h44 following a purchase from 19/10/2021

Very good service. Fast delivery overall.

Translated reviews

Anthony F.

Published on 27/11/2021 à 22h39 following a purchase from 18/10/2021

The site is well done, the trampoline is of very good quality, delivery is fast.

Translated reviews

Stéphane C.

Published on 24/11/2021 à 20h26 following a purchase from 11/09/2021

Product delivered on time and meets my expectations.

Translated reviews

Gerald F.

Published on 24/11/2021 à 15h47 following a purchase from 11/10/2021

Everything is great

Translated reviews

Vivien S.

Published on 23/11/2021 à 15h26 following a purchase from 13/10/2021

Good communication from customer service. Very high-quality products. The price is very reasonable considering all the services provided.

Translated reviews

Gerard L.

Published on 21/11/2021 à 22h12 following a purchase from 10/10/2021

No issues

Translated reviews

Jean Luc R.

Published on 20/11/2021 à 21h26 following a purchase from 08/10/2021

Perfect

Translated reviews

Bruno W.

Published on 18/11/2021 à 18h11 following a purchase from 18/09/2021

Very good: fast delivery, clear assembly guide, very good quality materials.

Translated reviews

Gaëtan C.

Published on 17/11/2021 à 20h14 following a purchase from 07/10/2021

Fast delivery. Product meets expectations.

Translated reviews

Elisabeth L.

Published on 17/11/2021 à 19h31 following a purchase from 11/09/2021

Glad to be able to find spare parts for our trampoline over the years and thus keep it in good condition.

Translated reviews