Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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Sabrina S.
Rating: 5 out of 5
following a purchase from 23/03/2021
*****
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François W.
Rating: 5 out of 5
following a purchase from 05/07/2021
Fast delivery, top products my son doesn't leave the trampoline, he was demanding about the quality (gym) and is fully satisfied. Assembly is quite simple. Thank you
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Michel C.
Rating: 5 out of 5
following a purchase from 13/06/2021
👍 the ordered items really meet our expectations.
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Malorie B.
Rating: 4 out of 5
following a purchase from 11/04/2021
Very good item, very long to receive due to the crisis but very happy with the quality of the product
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Alain G.
Rating: 4 out of 5
following a purchase from 30/06/2021
Very good quality product easy to assemble.. I expected the ladder to be delivered with it given the amount of my purchase. Really a shame.
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Ania H.
Rating: 5 out of 5
following a purchase from 06/07/2021
Very experienced, honest, attentive
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Bron C.
Rating: 5 out of 5
following a purchase from 07/07/2021
Good quality corresponds to the order
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Lydie S.
Rating: 5 out of 5
following a purchase from 07/07/2021
Perfect
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Hubert B.
Rating: 4 out of 5
following a purchase from 06/07/2021
Great... a bit expensive when you detail the components!
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Denis L.
Rating: 5 out of 5
following a purchase from 03/07/2021
Very good quality of the zip line and accessories. Fast shipping
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Marie-anne C.
Rating: 4 out of 5
following a purchase from 02/07/2021
Delivery within the displayed deadlines, products well packaged and meeting our expectations.
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Jean Jacques P.
Rating: 5 out of 5
following a purchase from 01/04/2021
Delivery time was long but we were warned. Otherwise, good phone contact
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Francoise B.
Rating: 5 out of 5
following a purchase from 08/07/2021
Fast and accurate
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François C.
Rating: 5 out of 5
following a purchase from 06/07/2021
Product conforms to my request. Delivery within the announced deadlines.
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Gregory G.
Rating: 5 out of 5
following a purchase from 04/07/2021
excellent product, my son totally approves.
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Jean-michel R.
Rating: 5 out of 5
following a purchase from 05/07/2021
Perfect.
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Adrien F.
Rating: 5 out of 5
following a purchase from 06/07/2021
Very well packaged pallet, good quality material I am completely satisfied, thank you!
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Olivier D.
Rating: 5 out of 5
following a purchase from 06/07/2021
Top product. Delivery was perfect. Assembly took a bit long but was easy (with my tools, as the ones provided are really cheap). Plan for time especially to adjust the vertical safety net.
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Myriam B.
Rating: 5 out of 5
following a purchase from 06/07/2021
Product delivered quickly, very good quality, the children are delighted
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Laure M.
Rating: 5 out of 5
following a purchase from 02/07/2021
Good phone contact with an offer of help for assembly if needed (it wasn't needed, the trampoline was easily assembled by 3 pre-teens). Very good quality, my son is delighted
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Sylvie G.
Rating: 5 out of 5
following a purchase from 27/06/2021
Easy order, quick reception, product corresponding well to the presentation
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Claudine B.
Rating: 4 out of 5
following a purchase from 08/07/2021
Very good product. Too bad the assembly guide is really insufficient. The assembly time is multiplied by ten.
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Manuel P.
Rating: 3 out of 5
following a purchase from 05/07/2021
Fast delivery. Assembly not detailed enough. Quality product except for the plastics with elastics that hold the spring protection. They broke on the first jump. Let's see if they will send me others at no cost...
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Response from France Trampoline
Hello, thank you for your feedback. We apologize for these circumstances. Please feel free to contact our customer service ([email protected]) with photos of the defective parts. We will get back to you as soon as possible to apply the warranty. Best regards, the France Trampoline team
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Laborbe A.
Rating: 4 out of 5
following a purchase from 15/04/2021
Very satisfied with the phone order. For the delivery, it was not expected so our package was dropped off at our nephew's place.
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David P.
Rating: 5 out of 5
following a purchase from 28/06/2021
Impeccable, nothing to complain about the material. Small remark on the transport: the pallet was more like a crate than a real pallet, borderline dangerous.
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Carole G.
Rating: 5 out of 5
following a purchase from 04/07/2021
Very good site and super product
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Audrey F.
Rating: 3 out of 5
following a purchase from 17/04/2021
Waiting time much too long, item ordered in April, received in July. Too bad.
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Response from France Trampoline
Hello, thank you for your feedback. At the time of your order, the net was not in stock before 30/06, as indicated on the product sheet. In mid-June, we informed you by email that the restocking time would unfortunately be a bit longer than expected. Upon receipt in our warehouses, we sent it to you without delay on 07/07. We apologize for the waiting time and do our best to inform our customers. Best regards, the France Trampoline team.
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Dominique B.
Rating: 5 out of 5
following a purchase from 04/05/2021
I am very satisfied
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Arnaud B.
Rating: 4 out of 5
following a purchase from 11/05/2021
Long delivery times due to stock shortages
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Martine D.
Rating: 5 out of 5
following a purchase from 03/07/2021
Fast delivery time, quality in line with the description. We are satisfied with our order.
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Géraldine G.
Rating: 3 out of 5
following a purchase from 31/05/2021
Professional refund service. Ineffective expert customer service to help a customer looking for a product
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Response from France Trampoline
Hello and thank you for your feedback. Since your trampoline is not of our brand, we specified during our email exchanges that it is possible that our spare parts may not be compatible with your trampoline. Unfortunately, we do not have a suitable net for your brand - we therefore offered you a return at our expense and a refund. Best regards, the France Trampoline team
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Mathilde P.
Rating: 5 out of 5
following a purchase from 06/06/2021
Good services. It is unfortunate to receive discounts after placing an order...
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Dominique M.
Rating: 5 out of 5
following a purchase from 04/07/2021
very good performance
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Jerome S.
Rating: 5 out of 5
following a purchase from 25/06/2021
Very good from order to delivery and meeting the expectations of the trampoline. Very good product easy to assemble and of quality.
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Mario L.
Rating: 5 out of 5
following a purchase from 03/07/2021
Delivered on time, very good product my son is delighted. Simple and well-explained assembly.
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Anna R.
Rating: 5 out of 5
following a purchase from 03/07/2021
Everything is perfect like my previous order of a ping pong table.
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Julien H.
Rating: 5 out of 5
following a purchase from 02/07/2021
Purchase of a zip line. Everything was in accordance with the online product description. Easy to assemble and delivered on time. The product seems solid, the children are delighted!
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Brigitte J.
Rating: 4 out of 5
following a purchase from 04/07/2021
Good product. Good value for money. Fast shipping. My grandchildren are thrilled.
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Christophe S.
Rating: 5 out of 5
following a purchase from 03/07/2021
Delivery on time and product compliant.
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Olivier I.
Rating: 5 out of 5
following a purchase from 01/07/2021
Fast, compliant and careful shipping
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