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T
Rating: 5 out of 5
Very good product. The weights for stabilization are good, the trampoline no longer moves.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
The order tracking was perfect despite supply issues.
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C
Rating: 5 out of 5
Order conforms and France trampoline is very accommodating
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J
Rating: 2 out of 5
lack of assembly instructions, you have to call to get an amateur video, on the other hand, very disappointed with the new attachments of a cushion that I replaced (already France trampoline) After an exchange with FT, the email response was not up to FT's reputation.
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Response from France Trampoline
Hello, thank you for your feedback. We apologize for the lack of installation instructions with the product. Please feel free to contact our customer service ([email protected]) to receive it quickly by email. Regarding the cushion attachments, these may change from year to year to ensure that the cushion is held as well as possible to the steel frame. Best regards, the France Trampoline team
L
Rating: 4 out of 5
Fast delivery
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D
Rating: 5 out of 5
Merchandise conforms, deadline respected
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J
Rating: 5 out of 5
Everything went well between the order, its reception, and its use.
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N
Rating: 5 out of 5
the item meets my expectations, fast delivery, well done
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S
Rating: 5 out of 5
Very good in all respects (quality, price, delivery)
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O
Rating: 5 out of 5
Great, I bought this Apollo sport 500 trampoline for its XXL dimensions. Well-designed, quality product. Some plastic hooks broke quickly when attaching the net, customer service contacted = very good contact, no difficulty replacing with metal hooks quickly sent. I recommend taking the ladder sold on the site for this trampoline = easier access. Ladder of good quality as well.
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K
Rating: 5 out of 5
Very correct.
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J
Rating: 5 out of 5
The trampoline was delivered on time. Upon assembly, the material seems robust and of very good quality. On their first jump, my boys said "wow this one is really great" compared to our old trampoline from a competing industrial brand.
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A
Rating: 5 out of 5
product conforms to my request and delivery on time.
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J
Rating: 4 out of 5
satisfactory.
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R
Rating: 5 out of 5
Nothing to report
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M
Rating: 5 out of 5
The package was damaged but did not affect the product.
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L
Rating: 5 out of 5
Really great service! Thank you!
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A
Rating: 4 out of 5
Nothing to report
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S
Rating: 5 out of 5
very good service and product!
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R
Rating: 5 out of 5
Great trampoline, our children are thrilled
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R
Rating: 5 out of 5
Very good, good responsiveness following a small anomaly on a tube
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M
Rating: 5 out of 5
The products are well presented. To find you, you still have to search for French products, as you do not appear in the first search.
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C
Rating: 5 out of 5
On the new trampoline I had attachments that broke - they sent me new ones for free. Very good service
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F
Rating: 5 out of 5
Completely satisfied.
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F
Rating: 5 out of 5
Everything went well!
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J
Rating: 5 out of 5
Impeccable
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J
Rating: 5 out of 5
Nothing to complain about. On time and friendly
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C
Rating: 4 out of 5
very satisfied.
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A
Rating: 5 out of 5
Quality and secure material
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G
Rating: 3 out of 5
Good for the product and delivery... however, it is not quite suitable for my trampoline... regarding the lower attachments of the net frame. To see over time with a DIY done... Moreover, I find the exit of the trampoline through the net dangerous... children can trip at the foot and are forced to hold on at the net closure level with their hands to pass the exit... to see also over time
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Response from France Trampoline
Hello and thank you for your comment. Unless we are mistaken, your trampoline is not of our brand. Our spare parts can also fit other brands but are not always compatible. Regarding the net entrance, we previously had an L-shaped opening but the new trampoline standard requires us to offer only a vertical opening. Best regards, the France Trampoline team.
H
Rating: 4 out of 5
Good material, delivery within the deadline, OK
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L
Rating: 5 out of 5
Very good service.
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P
Rating: 5 out of 5
Excellent product and fast delivery.
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G
Rating: 5 out of 5
We were very satisfied with the ordered item and the delivery timing.
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S
Rating: 5 out of 5
Available and efficient team
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C
Rating: 5 out of 5
Very well organized website, all parameters for the trampoline can be entered individually, and you are always reminded that there are similar trampoline covers, and please pay attention to everything (number of eyelets, diameter, etc.). Delivery fast and uncomplicated.
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K
Rating: 5 out of 5
Everything top!
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S
Rating: 5 out of 5
Responsiveness and speed of delivery. Quality product. Conforms to the order. The children are delighted
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L
Rating: 5 out of 5
Very good quality. Perfect service. The after-sales service contacted me before sending the order to validate the correct item. Top
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M
Rating: 5 out of 5
Very good
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