Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3, 4 and 5 stars

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Elodie C.

Published on 02/03/2021 à 21h18 following a purchase from 20/01/2021

Order received quickly. Quality products. I recommend.

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Anne-Sophie B.

Published on 02/03/2021 à 20h52 following a purchase from 05/12/2020

Product of very good quality! Solid, well-made, easy to assemble, clear instructions. Fast shipping and well packaged. I am very satisfied with my purchase and my children are too :)

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Agnes S.

Published on 02/03/2021 à 20h39 following a purchase from 20/01/2021

Fast delivery. Perfect product.

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Morgane L.

Published on 02/03/2021 à 19h40 following a purchase from 10/11/2020

Very good product.

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Albert D.

Published on 02/03/2021 à 19h33 following a purchase from 06/12/2020

Good quality material. Delivery within the announced deadlines. Serious company that cares about whether the delivery was good.

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Sylvie D.

Published on 02/03/2021 à 19h21 following a purchase from 05/12/2020

Everything went well, 2 deliveries for complete order. Good information for order and delivery tracking.

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Yves T.

Published on 02/03/2021 à 18h15 following a purchase from 19/11/2020

Product is completely compliant and satisfactory. Delivery of the product needs to be reviewed. Package delivered with defective and torn packaging. Delivery person was not very concerned about the problem.

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Response from France Trampoline Published on 19/11/2020

Hello and thank you for your comment. We apologize on behalf of our logistics team and have passed on the information for improvement. Please do not hesitate to contact customer service if you need assistance. Best regards, the France Trampoline team.

Françoise L.

Published on 02/03/2021 à 15h41 following a purchase from 18/11/2020

very good product. Super delivery with a friendly and helpful delivery person. Nothing to complain about.

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André D.

Published on 02/03/2021 à 15h15 following a purchase from 18/01/2021

Nothing to say.

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Martine D.

Published on 02/03/2021 à 14h41 following a purchase from 29/11/2020

Very good communication for delivery tracking. Smooth website.

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Pauline P.

Published on 02/03/2021 à 10h32 following a purchase from 18/01/2021

Item easy to find on your website. Very well detailed. Quick order taking and delivery time respected. Very good follow-up by email.

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Irina K.

Published on 02/03/2021 à 10h23 following a purchase from 18/01/2021

Superb! We use it every day!

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Maryse A.

Published on 02/03/2021 à 10h17 following a purchase from 18/11/2020

Compliant

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Adrien M.

Published on 02/03/2021 à 09h23 following a purchase from 20/12/2020

Dedicated team, great trampoline, top delivery!

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François T.

Published on 01/03/2021 à 21h49 following a purchase from 13/12/2020

The material presented on the site corresponds in quality and performance, good tracking of the order and shipments, good responsiveness to questions.

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Susanne M.

Published on 01/03/2021 à 19h38 following a purchase from 03/12/2020

Great trampoline, great service

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Remy D.

Published on 01/03/2021 à 17h56 following a purchase from 04/11/2020

All good.

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Pierrick B.

Published on 01/03/2021 à 17h38 following a purchase from 22/12/2020

Quality material delivered within the expected timeframe. Quality customer service that was able to respond to my various requests and processed the refund of an item ordered in duplicate due to my mistake. I highly recommend France Trampoline.

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Marie A.

Published on 01/03/2021 à 17h23 following a purchase from 21/09/2020

Nothing to report for the provider.

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Nathalie P.

Published on 01/03/2021 à 17h23 following a purchase from 26/11/2020

Helpful and professional.

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Florence R.

Published on 01/03/2021 à 16h40 following a purchase from 09/01/2021

The package arrived very damaged; The assembly instructions could highlight details that could facilitate assembly. Good product.

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Gwenaelle G.

Published on 01/03/2021 à 16h25 following a purchase from 01/12/2020

Top-notch!

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Marie S.

Published on 01/03/2021 à 15h55 following a purchase from 22/11/2020

Trampoline suitable for us and family use. The only complaint I can make is that the assembly instructions lack details. Otherwise, the trampoline is great!

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Philippe B.

Published on 01/03/2021 à 13h57 following a purchase from 22/10/2020

very good

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Joshua C.

Published on 01/03/2021 à 13h43 following a purchase from 06/09/2020

The quality of the delivery was good but the delays were way too long and no compensation or commercial gesture was made. I think it would be wise for you to consider this.

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Mathilde J.

Published on 01/03/2021 à 13h19 following a purchase from 29/11/2020

Order and delivery time compliant.

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Bernd G.

Published on 01/03/2021 à 12h30 following a purchase from 17/01/2021

Everything went super smoothly. ***

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Aline C.

Published on 01/03/2021 à 11h27 following a purchase from 25/12/2020

Very good quality material.

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Justine N.

Published on 01/03/2021 à 09h48 following a purchase from 02/11/2020

Nothing to report

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Etienne C.

Published on 28/02/2021 à 21h28 following a purchase from 19/12/2020

Very good product (Oval trampoline 360) delivered on time. Assembled alone. Expect 4 hours of assembly.

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Marc H.

Published on 28/02/2021 à 20h48 following a purchase from 01/12/2020

Good product but delivery wait time too long.

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Response from France Trampoline Published on 02/12/2020

Hello and thank you for your feedback. We apologize for the delivery delay of your order, which was indicated on the product sheet at the time of your purchase. Initial delivery was scheduled for early January, which was postponed by 15 days. We kept you informed of the delay. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their delivery promise. Once again, we apologize. Best regards, the France Trampoline team.

Annchen S.

Published on 28/02/2021 à 19h46 following a purchase from 14/01/2021

Very friendly and very helpful in solving problems. Really recommendable!

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Vincent P.

Published on 28/02/2021 à 19h15 following a purchase from 29/10/2020

Perfect

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Daniel S.

Published on 28/02/2021 à 18h55 following a purchase from 17/01/2021

The zip line is very good! Shipping and packaging top! Very, very good quality!! Advice was also very good and fast!

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Laurence S.

Published on 28/02/2021 à 18h48 following a purchase from 26/11/2020

Beautiful quality, and good service, we are happy!

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Dick W.

Published on 28/02/2021 à 17h15 following a purchase from 11/01/2021

Very good brand, product quality and after-sales service. However, I had some difficulty adjusting the sizes when purchasing my accessories.

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Pascale V.

Published on 28/02/2021 à 15h57 following a purchase from 02/12/2020

Very good!!

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Marie L.

Published on 28/02/2021 à 11h34 following a purchase from 26/10/2020

Top-notch after-sales service! Package sent with seriousness.

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Sébastien L.

Published on 28/02/2021 à 11h10 following a purchase from 10/08/2020

Nothing to report

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Thierry S.

Published on 27/02/2021 à 20h10 following a purchase from 23/11/2020

Everything was perfect!

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