Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 071 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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B
Benoit C.
Rating: 5 out of 5
following a purchase from 23/10/2020
Thank you for the very good advice on product details over the phone. I recommended you to a friend; happy Christmas holidays ***
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Véronique B.
Rating: 5 out of 5
following a purchase from 22/10/2020
Excellent service: 1/ easy ordering on the site 2/ fast delivery 3/ easy installation of the product what efficiency!
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Thorsten P.
Rating: 5 out of 5
following a purchase from 21/10/2020
Great product, fast delivery! The cover meets all expectations. High-quality material, easy to assemble!
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Audrey L.
Rating: 5 out of 5
following a purchase from 22/10/2020
I first called to be sure to take the right net and France Trampoline guided me well. The net is of very good quality.
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Josef D.
Rating: 4 out of 5
following a purchase from 17/10/2020
The mat for the trampoline is of good quality
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 16/10/2020
An impeccable, responsive, and fast service. I highly recommend this site.
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Aurelie B.
Rating: 3 out of 5
following a purchase from 18/10/2020
We have a somewhat mixed opinion of our order, after ordering a premium trampoline net with a velcro wallet closure, we received the net identical to the standard model. After an email to address this order issue, we were told that we indeed received the ordered model and that the velcro model is no longer marketed. Nothing indicates on the product that it is indeed premium and therefore thicker and more resistant than the standard. In any case, the net received is thinner than the original. Best regards ***
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Response from France Trampoline
Hello and thank you for your feedback. To comply with current standards and offer the best quality and safety materials, it is true that we regularly evolve our products. The change in mesh may give the impression of a thinner net, but after verification, I confirm that it is indeed the premium trampoline net that we are currently marketing that you received. If you would like more information about this product, please do not hesitate to contact us. I hope this net will give you complete satisfaction in use, do not hesitate to modify your rating in this sense if that is the case. Best regards, the France Trampoline team.
A
Alain M.
Rating: 5 out of 5
following a purchase from 17/10/2020
Following a product return ordered by mistake, excellent commercial dialogue and exchange with the expected product.
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Rebecca S.
Rating: 5 out of 5
following a purchase from 15/10/2020
*****
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Laurent B.
Rating: 5 out of 5
following a purchase from 14/10/2020
Delivery times respected, product compliant and well adapted
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Heidi L.
Rating: 5 out of 5
following a purchase from 08/08/2020
Despite delivery difficulties due to Corona, we were very well informed about the delivery date. However, this was done in French, where I would have preferred information in German, but thanks to Google Translate we managed. The coordination with the shipping company worked wonderfully. Questions were also answered promptly via email (in German). I would gladly order here again.
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Udo S.
Rating: 5 out of 5
following a purchase from 21/08/2020
Punctual delivery, very well packaged, the trampoline makes a solid impression
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Thierry M.
Rating: 5 out of 5
following a purchase from 02/09/2020
Nothing to report
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Anna R.
Rating: 5 out of 5
following a purchase from 16/10/2020
A great service, I had a problem with the skirt and they did not hesitate to replace it. Very grateful for the treatment received, I would recommend it 100%. Not to mention how delighted my three daughters are with the trampoline. Thank you very much. Best regards ***
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Jean-pierre B.
Rating: 4 out of 5
following a purchase from 20/09/2020
product corresponding to my order
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Alexandra P.
Rating: 5 out of 5
following a purchase from 28/09/2020
Everything top.. Super works, even though it comes from France... Delivery time as discussed, would order again immediately.... also very nice information via email....... Simply top
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Nelly R.
Rating: 5 out of 5
following a purchase from 10/08/2020
Very satisfied with the service. Delivery time very long due to confinement but we were always kept informed of the progress of our order, which was appreciated.
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Voisin G.
Rating: 5 out of 5
following a purchase from 02/09/2020
Quality product
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Albert T.
Rating: 5 out of 5
following a purchase from 12/10/2020
OK everything is very good
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Daniel H.
Rating: 5 out of 5
following a purchase from 12/10/2020
Fast delivery. Product corresponds to our expectations. To see over time.
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Jean-pierre D.
Rating: 4 out of 5
following a purchase from 13/10/2020
Perfect
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Sabine C.
Rating: 4 out of 5
following a purchase from 09/10/2020
Product conforms to the description
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Florent D.
Rating: 5 out of 5
following a purchase from 12/08/2020
Apart from the complicated delay, the information was transmitted perfectly. Telephone reception and service very good, completely correct, nothing to complain about. Appreciable, Perfect.
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Alexia A.
Rating: 5 out of 5
following a purchase from 03/10/2020
Everything went well, quality product.
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Gael M.
Rating: 5 out of 5
following a purchase from 07/09/2020
Great ;-)
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 07/10/2020
this new net does not really differ from the first delivered and is not perfectly adapted..
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Grégory R.
Rating: 4 out of 5
following a purchase from 11/09/2020
The delays are long so that's why I didn't give 5 stars but they don't sell you dreams from the start. The follow-up is done correctly. Impeccable!
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Mélanie F.
Rating: 5 out of 5
following a purchase from 11/09/2020
Top customer service
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Silvana C.
Rating: 5 out of 5
following a purchase from 12/10/2020
The product is good, the assistance is excellent and the shipping times are quite fast. Recommended.
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Pascale B.
Rating: 5 out of 5
following a purchase from 16/09/2020
Delivery in reasonable time, very good material
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Hervé C.
Rating: 5 out of 5
following a purchase from 09/10/2020
Conform and fast delivery
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Mireille B.
Rating: 5 out of 5
following a purchase from 31/08/2020
excellent quality of service
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Savazzi R.
Rating: 5 out of 5
following a purchase from 03/10/2020
Products conform to the order, delivered on time, very good quality, easy to assemble. The only negative point is the very unpleasant delivery person who refused to let me check if everything was there (3 packages, order scattered in the 3)
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Sandra M.
Rating: 5 out of 5
following a purchase from 22/07/2020
serious company; good follow-up
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Rachel D.
Rating: 5 out of 5
following a purchase from 06/10/2020
Good customer service, quick, attentive
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Laetitia G.
Rating: 5 out of 5
following a purchase from 06/10/2020
Nothing to report, very good transaction and the basketball hoop has been very successful!
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Christophe C.
Rating: 4 out of 5
following a purchase from 08/09/2020
Good advice by phone
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Michèle C.
Rating: 5 out of 5
following a purchase from 03/10/2020
Product corresponds perfectly to the description, delivered quickly
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Karen F.
Rating: 4 out of 5
following a purchase from 12/12/2019
Très bien
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Laura J.
Rating: 5 out of 5
following a purchase from 05/10/2020
Very good service and attentive to the customer. But you need someone strong to assemble the trampoline because it is very hard. But I am very satisfied. Very good product and fast delivery.
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