France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Order received in two parts with a lot of delay. Almost 2 months late for only part of the order and a good month later for the rest! An incorrect phone advice on the possibility of the tent fabric with the ordered model led to the cancellation of the tent fabric order.
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Response from France Trampoline
Hello and thank you for your feedback, we have indeed experienced extended supply delays due to the health crisis. To allow you to enjoy your trampoline as quickly as possible, we have decided to send the missing non-essential additional accessories later and at our expense. This is a solution that seems to please most of our customers and allows us to ensure optimal service quality. We are obviously sorry to read about this compatibility issue and wish to apologize for the inconvenience caused. The France Trampoline team.
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Stephan P.
Rating: 5 out of 5
following a purchase from 26/09/2020
Everything great.
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Bastien B.
Rating: 5 out of 5
following a purchase from 08/09/2020
Hello, order received after a small issue with hooks. Thank you
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Jean François G.
Rating: 5 out of 5
following a purchase from 29/09/2020
very good service
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Clément B.
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good quality of service and performance.
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Marius O.
Rating: 5 out of 5
following a purchase from 14/09/2020
Impeccable, quality product, easy to install, undamaged packaging
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Sabine J.
Rating: 5 out of 5
following a purchase from 20/08/2020
Impeccable service, very good merchandise, nothing to report
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Michel G.
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good site, fast and quality service, thank you France Trampoline.
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Oliviero C.
Rating: 5 out of 5
following a purchase from 26/09/2020
Yes, I am satisfied with everything but I cannot say how long my purchase will last because it is still new, anyway thanks to your team.
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Philippe H.
Rating: 5 out of 5
following a purchase from 16/09/2020
Good product
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Angélique P.
Rating: 5 out of 5
following a purchase from 16/05/2020
Good quality of service. Disappointment regarding the announced delivery time, which was postponed twice. The sales service made a gesture.
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Annie C.
Rating: 5 out of 5
following a purchase from 28/09/2020
Very good service. And very good quality product.
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Patrick B.
Rating: 5 out of 5
following a purchase from 29/09/2020
The only downside is that the springs were not gold-plated like my other orders, so they will suffer from the whims of rainy weather and oxidize quickly, too bad
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Estelle C.
Rating: 5 out of 5
following a purchase from 28/09/2020
Order delivered quickly and as expected.
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Beatrice H.
Rating: 4 out of 5
following a purchase from 24/08/2020
Delivery a bit too long, over a month
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Jacques R.
Rating: 5 out of 5
following a purchase from 28/09/2020
Great, delivery and items
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Philippe T.
Rating: 3 out of 5
following a purchase from 27/08/2020
Delivery times are way too long
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Response from France Trampoline
Hello and thank you for your feedback. It is true that the current health crisis impacts our supplies, hence our delivery times. We are obviously sorry for the inconvenience caused. However, we are doing our best to update these deadlines on our site and it seems to me that those announced for your order have been respected. If this is not the case or if you think there is any problem with your order, please do not hesitate to contact our customer service at [email protected]. The France Trampoline team.
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Manfred F.
Rating: 5 out of 5
following a purchase from 14/08/2020
Very good homepage; very clear feedback; punctual delivery; good product - thank you
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Sabine R.
Rating: 5 out of 5
following a purchase from 06/08/2020
Very good
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Aurelie G.
Rating: 4 out of 5
following a purchase from 07/09/2020
I ordered a protective cover for my trampoline and I wasn't sure I made the right choice. I still have doubts because I haven't covered the whole trampoline. It wasn't specified that with the safety net it is not easy to install.
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Noeline D.
Rating: 5 out of 5
following a purchase from 26/08/2020
Recommended by a colleague, I am very satisfied with my purchase, my nephews are very happy
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Aurore B.
Rating: 5 out of 5
following a purchase from 24/09/2020
Good provider
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Rachel D.
Rating: 4 out of 5
following a purchase from 02/09/2020
I ordered a trampoline for my daughter's birthday. Fortunately, the first part of the package containing the trampoline arrived on time despite a late order. However, the second part containing the protective cover was delivered to another person with the same name, same first name, same address, "bizarre coincidence". After discussing with the delivery people, everything was sorted out. I recommend this product
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Bernard Z.
Rating: 5 out of 5
following a purchase from 18/09/2020
good service rendered and within deadlines
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Aurelie C.
Rating: 5 out of 5
following a purchase from 21/09/2020
A very good purchase! Very secure, the kids are delighted!
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Jean-françois P.
Rating: 5 out of 5
following a purchase from 18/09/2020
Very solid product.
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Philippe L.
Rating: 5 out of 5
following a purchase from 08/09/2020
everything is perfect
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Marilou J.
Rating: 5 out of 5
following a purchase from 16/09/2020
Customer service very concerned about its customers, following my order and before shipping, a staff member from France-Trampoline contacted me to verify together that the measurements of my trampoline were correct (as I bought replacement parts). This pleasant person also took the time to explain to me how to install the material.
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Annie F.
Rating: 5 out of 5
following a purchase from 16/09/2020
I received my order very quickly, thank you
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Christian D.
Rating: 5 out of 5
following a purchase from 10/09/2020
very good
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Henri K.
Rating: 4 out of 5
following a purchase from 16/09/2020
Product conforms but no explanations on how to fix the net.
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Pierre-joel T.
Rating: 5 out of 5
following a purchase from 16/09/2020
Fast. Professional. Warranty that worked perfectly after 4 years + gift. High-end product.
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Michaela B.
Rating: 5 out of 5
following a purchase from 16/09/2020
Excellent service, fantastic product, arrived in very short time. Fantastic!
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Lydie Z.
Rating: 5 out of 5
following a purchase from 14/09/2020
I paid more for fast delivery. But that was not the case. Only disappointment. The material is of very good quality. The delivery person, the package, and the material are top-notch.
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Peggy B.
Rating: 5 out of 5
following a purchase from 15/09/2020
Very serious site, I recommend. The material purchased (ninja course and accessories) is of very good quality.
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Mickael R.
Rating: 5 out of 5
following a purchase from 05/07/2020
Very good product conforming to the description. A small tip for assembling the legs: add some lubricant to facilitate assembly 😊
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Didier O.
Rating: 5 out of 5
following a purchase from 20/08/2020
A company with a very high level of excellence because: 1° the product sold is of great quality. (compared to other trampolines) 2° the customer service is exceptionally responsive, efficient, and attentive. 3° the delivery and packaging are effective and careful. 4° the quality/service/price ratio is unbeatable. In short, you can buy with your eyes closed and I insist on having been able to compare with many competing trampolines installed at friends' houses, this one is of significantly superior quality and moreover, this company provides remarkable customer service.
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Alain D.
Rating: 5 out of 5
following a purchase from 10/09/2020
Good internet presentation, good products, fast delivery. We also have the impression of dealing with professionals in the field, and not parasites like *** or ***.
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Bruno J.
Rating: 5 out of 5
following a purchase from 09/09/2020
Excellent!
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Hesry K.
Rating: 5 out of 5
following a purchase from 10/09/2020
Hello, I had a doubt about the exact size of the trampoline as it was purchased in 2011; I called your services and someone kindly did some research and found the order from that time. It is really very kind of them.
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