Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 071 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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M
Marie-laure G.
Rating: 5 out of 5
following a purchase from 10/09/2020
I was very satisfied and quick for the order
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Estelle E.
Rating: 2 out of 5
following a purchase from 15/06/2020
Hello, Products conform and of good quality. However, delivery times are really too long! Part announced as out of stock but deliverable in three weeks, received more than three months later. Two orders and the same problem twice! It would be better to announce longer delivery times, at least we know. Have a nice day.
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. Despite our efforts, it has been complicated to contact all our customers individually. We would like to apologize for this inconvenience. The France Trampoline team.
P
Pascal M.
Rating: 4 out of 5
following a purchase from 20/05/2020
Great product with this oval trampoline. It fits well in our garden. It is very sturdy and resistant for our 2 teenagers. We are very happy with our purchase. Small downside: the net closure does not go all the way down, which requires caution when getting on and off the trampoline.
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Florence M.
Rating: 5 out of 5
following a purchase from 09/09/2020
Very satisfactory product, conforms to my expectations
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Arnaud M.
Rating: 5 out of 5
following a purchase from 03/06/2020
Products conform to the request
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Klaus F.
Rating: 5 out of 5
following a purchase from 05/09/2020
Fast delivery! Goods as described! Fit perfectly! Everything ok!!
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Michael V.
Rating: 5 out of 5
following a purchase from 23/06/2020
Everything went great. All in order
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Robert J.
Rating: 5 out of 5
following a purchase from 17/08/2020
Excellent service. The delivery was in accordance with the order. The products are of quality. Thank you very much to your whole good team!
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Nadège M.
Rating: 4 out of 5
following a purchase from 29/05/2020
the site encountered many problems with the delivery of our trampoline. We finally found common ground. We are delighted with the trampoline, super quality.
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Jean-christophe B.
Rating: 5 out of 5
following a purchase from 11/06/2020
very good
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Michele J.
Rating: 4 out of 5
following a purchase from 31/08/2020
The products match my choice and are correct and very well suited.
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Olivier V.
Rating: 5 out of 5
following a purchase from 04/09/2020
Very responsive customer service.
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Frédéric P.
Rating: 5 out of 5
following a purchase from 26/08/2020
No problems, quick order, conforming to the requested expectations. Regards
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Marie Laure P.
Rating: 4 out of 5
following a purchase from 29/06/2020
It's a shame that we had to wait several months between the time of the order and the time of delivery
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Brigitte L.
Rating: 5 out of 5
following a purchase from 06/09/2020
good quality of materials and fast
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René B.
Rating: 5 out of 5
following a purchase from 28/08/2020
The order was processed efficiently and the delivery went smoothly without any problems.
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Nathalie E.
Rating: 5 out of 5
following a purchase from 08/07/2020
Very good product
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Nathalie S.
Rating: 5 out of 5
following a purchase from 08/07/2020
Serious company and quality product. I was just delivered with a month delay due to the health difficulties after confinement...
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Nicolas V.
Rating: 5 out of 5
following a purchase from 30/08/2020
Perfect
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Michel C.
Rating: 5 out of 5
following a purchase from 07/07/2020
Easy navigation, attentive and efficient staff.
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Adelaide G.
Rating: 5 out of 5
following a purchase from 18/06/2020
Great seller, very serious.
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Guillaume V.
Rating: 5 out of 5
following a purchase from 06/09/2020
Product conforms to the order, delivered quickly. Nothing to complain about.
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Michelle R.
Rating: 3 out of 5
following a purchase from 02/06/2020
Disappointment for the anchoring kits and the cover received almost a month and a half later, without giving any news in the meantime
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Response from France Trampoline
Hello, thank you for your feedback. Indeed, we have experienced supply delays and extended delivery times. In order for you to enjoy your trampoline as soon as possible, we chose to deliver the missing optional accessories later, rather than delaying the entire delivery. We apologize for this lack of communication. Best regards, the France Trampoline team.
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Laurent C.
Rating: 5 out of 5
following a purchase from 05/09/2020
Everything was perfect and well conditioned
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Gerard B.
Rating: 4 out of 5
following a purchase from 18/07/2020
very good product, satisfied except for the 2 months wait before receiving the order but we were informed at the time of ordering
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Maike B.
Rating: 3 out of 5
following a purchase from 17/05/2020
Unfortunately, the trampoline did not arrive at the pre-ordered time. I was only informed about this later, but that it was delivered almost a month later was not mentioned, nor that it was only a partial delivery. I also found it unfortunate that some emails were sent in French.
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Response from France Trampoline
Dear customer, we thank you for your order with us. Due to the current global situation, our supply chains did not function with the usual reliability. We apologize for these circumstances and wish you a lot of fun with your trampoline! Your Trampolin Technik Team
C
Charlene L.
Rating: 4 out of 5
following a purchase from 01/07/2020
Good product but extremely long delivery time
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Yvette D.
Rating: 5 out of 5
following a purchase from 18/06/2020
We are very satisfied with our trampoline. Despite the difficulties related to the current pandemic, France Trampoline has shown great professionalism!
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Isabelle F.
Rating: 5 out of 5
following a purchase from 05/08/2020
Exact ease and perfect and quick information, very good quality products, I would recommend France trampoline without hesitation. Thank you for your good services
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Audrey T.
Rating: 5 out of 5
following a purchase from 27/05/2020
Quality material, secured, therefore ideal for children. The recommended ones were available and met our expectations, while guiding us on the best offers. Thank you
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Thomas V.
Rating: 5 out of 5
following a purchase from 17/08/2020
Very good
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Guy D.
Rating: 4 out of 5
following a purchase from 10/06/2020
quality material used for many years
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Laetitia M.
Rating: 5 out of 5
following a purchase from 28/08/2020
Efficient, responsive, available and excellent quality products that are followed over time (models). Bravo! I recommend!
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Caroline P.
Rating: 5 out of 5
following a purchase from 04/07/2020
The wait was long but not disappointing: Very good material ...
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Éric S.
Rating: 5 out of 5
following a purchase from 27/07/2020
The service has been excellent. We made a mistake when ordering (we ordered two products and the availability times were different, so I had everything done in a single delivery). It was a gift and it wasn't going to arrive on time due to the error, I sent a message and they contacted me immediately and solved the problem at no cost.
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Heloise R.
Rating: 4 out of 5
following a purchase from 18/05/2020
Very good quality trampoline but very long to assemble, you need to have strength. We still haven't managed to assemble the ladder... Too bad the delivery time was so long and that we received the whole thing in several parts (6-8 weeks apart)
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Sarah C.
Rating: 4 out of 5
following a purchase from 30/05/2020
Too bad the delivery took so long even if I understand the COVID context but still several months. And especially 2 separate deliveries the trampoline after 3 months and the anchoring kit another 2 months later... Otherwise, effective phone contact to get information on the deadlines and change a delivery address given the delay. Too bad the phone details were not changed at the same time as the address. This generated some misunderstandings with the delivery person....
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Mickaël R.
Rating: 3 out of 5
following a purchase from 07/07/2020
Order took a very long time to arrive.
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Response from France Trampoline
Hello and thank you for this feedback. Indeed, we have experienced supply delays and extended delivery times. Despite all our efforts and the regular updating of deadlines on our site, we are sorry that we could not deliver to you sooner. However, we hope that your order will give you complete satisfaction. Best regards, the France Trampoline team.
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 25/05/2020
The period (in full confinement) was not very conducive to an order but it was successful. Thank you
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Annie T.
Rating: 5 out of 5
following a purchase from 24/08/2020
It is very satisfying to find spare parts for a trampoline purchased four years ago. And it is also very satisfying to discover that the quality of the spare parts is just as good, if not better, than the originals. The delivery was quite fast and delivered by a serious and friendly carrier. I recommend France-trampoline to my acquaintances likely to buy a quality trampoline.
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