France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I purchased an Octopulse 430 Trampoline. It has been a month since I installed it. It is incredibly robust. The finish is impeccable. The height of the jumps is significantly higher than the models I had already tried. This is a product I highly recommend. Thank you France Trampoline
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Eric S.
Rating: 5 out of 5
following a purchase from 15/07/2020
Bravo for the follow-up of the parts, I was able to repair my trampoline
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Corinne M.
Rating: 5 out of 5
following a purchase from 14/07/2020
From advice to ordering to delivery, we are fully satisfied with our purchase and the different contacts. We warmly recommend this company.
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Philippe B.
Rating: 4 out of 5
following a purchase from 24/06/2020
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P
Pauline R.
Rating: 5 out of 5
following a purchase from 01/07/2020
Hello Excellent
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M
Martin H.
Rating: 5 out of 5
following a purchase from 23/06/2020
Everything worked smoothly, and the purchased jumping mat is of super quality. Our children use it daily with their friends.
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Vincent P.
Rating: 5 out of 5
following a purchase from 03/06/2020
Very good contact by email, quick and reassuring. The zipper of the net is a bit fragile
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F
François C.
Rating: 4 out of 5
following a purchase from 27/06/2020
Overall good. Delivery times too long.
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Jean-Marc P.
Rating: 5 out of 5
following a purchase from 07/05/2020
On the site, you can find detailed information about the different models as well as several practical tips for choosing the model, assembly, and maintenance. Serious and complete
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Olivier M.
Rating: 4 out of 5
following a purchase from 13/05/2020
Product conforms to the original
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Cécile M.
Rating: 4 out of 5
following a purchase from 26/05/2020
Very good product. Easy assembly. My 12-year-old son almost assembled it by himself.
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Beate M.
Rating: 5 out of 5
following a purchase from 15/07/2020
We are very satisfied with the product. Advice and delivery were very good. We will buy from Trampolin again.
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Michel L.
Rating: 5 out of 5
following a purchase from 16/07/2020
Very serious, trampoline of very good quality
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Isabelle R.
Rating: 5 out of 5
following a purchase from 08/07/2020
Fast and efficient thank you
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Issoufi A.
Rating: 4 out of 5
following a purchase from 15/07/2020
Good quality.
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Edwige W.
Rating: 5 out of 5
following a purchase from 12/07/2020
Fast delivery, great product!
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Charlotte L.
Rating: 5 out of 5
following a purchase from 18/03/2020
Perfect.
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Frédéric L.
Rating: 5 out of 5
following a purchase from 12/07/2020
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Wiebke F.
Rating: 4 out of 5
following a purchase from 26/05/2020
Multiple delays in delivery were less than pleasant. However, once the trampoline was finally shipped, everything went well and the goods are satisfactory. The assembly instructions are better in French than in German.
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Fanny S.
Rating: 3 out of 5
following a purchase from 12/07/2020
Item ordered during the lockdown with a delay of one month before the announced reception (no issues) however the delay was extended by an additional month and a half, we can understand given the health crisis but a commercial gesture would have been appreciated
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Response from France Trampoline
Hello, Thank you for your comment! Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences caused and remain at your disposal at [email protected] for any further questions or comments. The France Trampoline team
E
Evelyne S.
Rating: 4 out of 5
following a purchase from 23/05/2020
Services nothing to complain about, top delivery, order a bit long but arrived on time.
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Cindy V.
Rating: 5 out of 5
following a purchase from 02/06/2020
Just bravo for your professionalism and especially the quality of your products. Trampoline received within the expected deadlines at the time of order, even slightly earlier.
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Alexandra R.
Rating: 5 out of 5
following a purchase from 17/05/2020
Very good.
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Benoit H.
Rating: 5 out of 5
following a purchase from 01/05/2020
Good advice and availability both at the time of ordering and during follow-up.
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Jan-Herm A.
Rating: 4 out of 5
following a purchase from 29/05/2020
The jumping mat is very well made and also durable. Unfortunately, the delivery time was about 8 weeks.
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Laura M.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very good.
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Anis B.
Rating: 5 out of 5
following a purchase from 13/07/2020
Excellent, the support helped me well in choosing the spare part model. It's nice to have a real customer service. Trampoline purchased from them 10 years ago, it still delights the children.
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Jeanne S.
Rating: 4 out of 5
following a purchase from 30/06/2020
Very good advice provided by email to guide the purchase in the most pragmatic way possible.
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Vincent G.
Rating: 5 out of 5
following a purchase from 28/05/2020
Quality product very easy to assemble even for a DIY novice!
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B
Bernard R.
Rating: 4 out of 5
following a purchase from 10/07/2020
Correct and quality product, but the spring braking system is undersized for this 45 m zip line. You indicate that the max slope is 8% (the elevation is therefore 3.60 m) and that the max weight is 110 kg. The energy that the spring must be able to withstand should be: 110 X 9.81 X 3.60 = 3885 joules. However, the spring is completely compressed at 700 joules, which is very insufficient.
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D
Danielle D.
Rating: 4 out of 5
following a purchase from 09/06/2020
Satisfied.
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Benoit M.
Rating: 4 out of 5
following a purchase from 17/06/2020
Product compliant but very complicated attachments to install.
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Chantal L.
Rating: 5 out of 5
following a purchase from 30/06/2020
Very satisfied.
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Cyril C.
Rating: 5 out of 5
following a purchase from 18/05/2020
Quality product, deadlines respected.
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Fabrice C.
Rating: 5 out of 5
following a purchase from 26/05/2020
The product meets my expectations and I have no regrets about paying more than the trampolines on the market.
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Sandra T.
Rating: 5 out of 5
following a purchase from 12/05/2020
Good performance.
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Gwenael L.
Rating: 4 out of 5
following a purchase from 09/06/2020
Good service.
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Jérôme L.
Rating: 4 out of 5
following a purchase from 23/05/2020
Quality material very appreciated by the many users!
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F
François D.
Rating: 5 out of 5
following a purchase from 24/04/2020
Very good product, delivery time a bit long.
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Daniel B.
Rating: 5 out of 5
following a purchase from 28/05/2020
In line with expectations. Delivered before the initially scheduled date.
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