Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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Nelly P.
Rating: 4 out of 5
following a purchase from 18/05/2020
Good product
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Sabrina M.
Rating: 5 out of 5
following a purchase from 16/04/2020
Excellent product of good quality
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Sabine S.
Rating: 5 out of 5
following a purchase from 19/05/2020
The trampoline even arrived a bit before the specified delivery date, the assembly went smoothly (although you need at least two people), the quality is really top-notch!
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Reggy L.
Rating: 4 out of 5
following a purchase from 18/06/2020
Good product,
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Guillaume M.
Rating: 4 out of 5
following a purchase from 15/04/2020
satisfied with the product, assembly in 2 hours nothing complicated. However, one of the seams of the spring protection (at the foot level) has already started to come undone. Order placed during confinement so extended delay but always kept informed, delivery ok. good product that seems to be of good quality and more robust in its design than Decathlon or others.
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Guillaume P.
Rating: 4 out of 5
following a purchase from 20/05/2020
Material conforms to expectations. The fiberglass arch is no longer in one piece with an elastic in the middle, which allows for better adjustment of the perimeter of the upper circle of the net, by putting as many elements as necessary. The downside is that they seem to disconnect more easily.
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Jean-pierre M.
Rating: 5 out of 5
following a purchase from 20/05/2020
perfect, good contact with the salesperson, the site is clear and easy to access
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Elodie M.
Rating: 5 out of 5
following a purchase from 27/04/2020
super
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Yvon A.
Rating: 5 out of 5
following a purchase from 19/06/2020
Very good
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Winfried M.
Rating: 5 out of 5
following a purchase from 12/04/2020
The transport packaging could be better. This way, transport damage cannot be ruled out. The trampoline itself is of very good quality.
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Ludovic G.
Rating: 5 out of 5
following a purchase from 17/06/2020
Very good
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Pascal B.
Rating: 4 out of 5
following a purchase from 25/04/2020
Product of very good quality, waiting for the product within the deadlines.
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Gaëtan R.
Rating: 4 out of 5
following a purchase from 22/05/2020
Overall, I am happy with the service provided. I had to call a week after receiving an email to ensure that the order would arrive; everything went well, the material arrived in good condition and of very good quality.
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Lionel C.
Rating: 5 out of 5
following a purchase from 06/04/2020
Good product
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Anne-marie D.
Rating: 5 out of 5
following a purchase from 03/03/2020
Everything is perfect. The delivery and the material. I am very happy.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 04/04/2020
Quality material. Long delays due to COVID-19. To find the desired product, I was guided by a seller, the advice was perfect.
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Audrey A.
Rating: 2 out of 5
following a purchase from 06/04/2020
Trampoline ordered on April 6 received on June 25! This is just pathetic. I made an effort to order French but next time I will order directly from China, it will take less time!
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we have indeed experienced delivery delays that are largely unusual, and which do not reflect the quality of service we are used to providing. We apologize for these inconveniences and thank you for your trust. The France Trampoline team.
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Guillaume M.
Rating: 4 out of 5
following a purchase from 11/04/2020
Product always conforms in quality to what we are looking for. Small downside, the new sleeve to put at the top of the net is no longer in one piece and I am missing 10 cm to finish the round.
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René G.
Rating: 5 out of 5
following a purchase from 11/06/2020
Material delivered within the announced deadlines. Good quality of products. More accessories should be offered as it is necessary to add them to complete the length.
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Caroline H.
Rating: 5 out of 5
following a purchase from 28/03/2020
Reception a bit long but during the lockdown period
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Patricia D.
Rating: 4 out of 5
following a purchase from 17/06/2020
Very good product, nice and sturdy. Despite a laborious assembly (the instructions are not very precise), plus the fixing brackets were not the right ones.... So the kids had to wait a few more days... Fortunately, the phone service was very responsive! And the right brackets arrived 3 days later....
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Catherine P.
Rating: 5 out of 5
following a purchase from 14/06/2020
Easy to place the order, delivered quickly, quality material!! I highly recommend!!! ***
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Andrea S.
Rating: 5 out of 5
following a purchase from 16/06/2020
Anytime again. Very friendly and helpful staff. They call back as requested if you, as an average consumer, do not understand something on the internet. Top store and people. Goods arrived quickly, reliably, intact, and well packaged. 100 points.
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Alban V.
Rating: 5 out of 5
following a purchase from 03/06/2020
The ordered net fit our trampoline well and could be installed easily. Note that we called support for confirmation of the reference: Very efficient support that gave us the reference almost instantly.
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Isabelle V.
Rating: 5 out of 5
following a purchase from 15/06/2020
Quick and clear response. Understanding of the request and reaction to the request was top-notch. Thank you very much for your professionalism.
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Brigitte F.
Rating: 5 out of 5
following a purchase from 02/05/2020
Deadlines met despite the end of lockdown
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Danielle O.
Rating: 5 out of 5
following a purchase from 09/06/2020
Quality products, perfect tracking and delivery. Fully satisfied.
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Sylvette P.
Rating: 5 out of 5
following a purchase from 16/06/2020
Perfect
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Cédric G.
Rating: 4 out of 5
following a purchase from 21/04/2020
Good products. Pleasant relationship. Prices are still high. Football and giant dice for trampoline ordered, of decent quality but expensive.
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Stephane P.
Rating: 5 out of 5
following a purchase from 05/04/2020
Very good product
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Christina K.
Rating: 5 out of 5
following a purchase from 10/05/2020
Very customer-friendly, quick responses! Great product (Ovalie)
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Alain C.
Rating: 5 out of 5
following a purchase from 16/06/2020
Everything went well, from ordering to delivery, the product matches the description and effectively replaces the original net with easy and quick installation while providing more secure protection.
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Jean Noel R.
Rating: 5 out of 5
following a purchase from 21/05/2020
very good, everything was ok and fine
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 13/04/2020
Good order tracking despite COVID-19 (2 months wait). The only downside was the lack of a call from the delivery person before delivery.
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Antoine D.
Rating: 3 out of 5
following a purchase from 15/04/2020
nothing to report
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Henry B.
Rating: 4 out of 5
following a purchase from 03/06/2020
Good service and quality.
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Guy R.
Rating: 5 out of 5
following a purchase from 05/05/2020
Very good product, small children delighted, big as they wanted. Problem with the zipper tab, which broke. We sent an email to report it, France trampoline sent us a net in the following days. Thank you to the after-sales service.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good material and very good order tracking.
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Erika M.
Rating: 5 out of 5
following a purchase from 02/06/2020
Everything worked super! Happy to do it again!!
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Nelly M.
Rating: 5 out of 5
following a purchase from 14/06/2020
Quality product, fast delivery.
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